French Box Subscription Review – January 2015

Okay, I bit amd got a subscription. I how that I get lucky and the first box is ah-may-zing!

I’m so disappointed in this company. I signed up in January. They sent 2 notifications saying shipping was delayed and then a third email saying I’m not getting a box at all because it sold out in December. Why take my money if they are sold out?! They then said the truth that they didn’t have enough product to fill the January subscriptions when I expressed my not so happy view. They said I could go on the wait list or purchase the December box. I went on the waitlist. Today I got an email saying I could go to the website and purchase the January box now because they have extra. I already paid! Why can’t they just send it to me? I’m beyond frustrated!

I also have positive experience with this company even though this is my first box and it is super delayed and scheduled to arrive tomorrow. My communication with the customer service has been great. They apologized for the delay with one item not being shipped to them in time (which I understand if they are shipping items from France) and also offered me the option of refund. They are paying extra for shipping just one item to some customers, so I find them doing the right thing. I am glad I decided to wait for the box! As we all know NONE OF SUB BOXES SATISFIES EVERYONE as we are so diverse in looks and taste, so I am ok if I get the nail color that I cannot use. It is one of the least expensive item in the box and other items look pretty and well curated. Looking back Liz’s reviews on past boxes, I feel that they introduced us new brands from France and constantly delivered the value. I hope they keep improving!

I just want to add they send things no other box sending. I subscribe to so many and I never had a repeat with Frenchbox. Many companies are completely new to me, like this month Doux Me, Panier Des Sense or Pier Auge, Lanvin.

I receive this sub as a gift and have been really happy. I loved all of the the January box and even loved the nail polish. I got a green that, lucky for me, matches our school colors, and I will wear to games. It felt like a little bonus since the rest of the box was so nice and the total box value was so high. Have I loved every single item in every box? No. But I rarely love everything in every box. Have I loved the surprise of a little piece of France in my mail every month? Yes! It brings back memories of a special trip I once took to France. I love this forum for everyone to share their own opinions and experiences with the box and customer service. However, I also thought the accusation of “stealing money” was out of bounds, especially without any clear explanation to back it up. My few interactions with customer service have been prompt, helpful and friendly. I hope Frenchbox continues to listen to customer feedback, continues to improve their boxes, and continues to send us little reminders of France. I look forward to the box!

My CC expired after December and I never bothered to renew the subscription because I thought Dec was a dud. Now I wish I had renewed I really like this box and would have used everything in it. Oh well, I signed back up for February.

I think this box was great! Value is over $80, and I will use everything, even brown nail polish. I actually tried it and like how flawless it applies and dry quickly too! I love candle, lip balm, hand cream and I am excited about face cream.
I don’t think Liz boxes are more “special” They all have items listed on the card, just like mine. There are usually variations (different colors of nail polish, hand cream scent or different face cream this month) but my boxes are always the same nice as Liz. Just with different variations.

My January box arrived in great condition and while I’m not a huge fan of the nail polish color ( I got a minty green ) The bottle was adorable ( gold lid with with a L’Oreal label). the the Face cream that arrived later, was also in great condition. ( I know from personal experiences, that some regions of the US have nasty postal workers ( people who don’t really care about the condition of the packages that they deliver) but USPS is a great delivery service in general and if your packages get dinged up a lot, one complaint to the dispatch branch near you will solve that problem. )

I canceled three minutes after receiving the December box, but I think this box is much nicer than the past two months and a step in the right direction.

The nail polish, though… Is that discontinued stock? When googling the nail polish colors from other subscription reviews, I found the greenish color from a collection a few years ago, but I’m not sure.

For those interested in past boxes, they have them for sale. http://store.getfrenchbox.com

I actually wrote on their fb page a couple weeks ago regarding the brow box in the December box being made in China. I sign up for this box expecting items from France. I am glad though all the items in this month’s box are made in France. They never responded to my post. Several people commented on my post and evidently did not bother them. I can understand the souvenir mirror being made in China, but cosmetics?

I thought that this box was pretty good– this month actually had a total of 6 items rather than the normal 5. My Doux Me was supposed to arrive on the 2nd, still haven’t received it and the tracking updated to show that it was “delayed” with no projected delivery date. My nail polish is “Rocknroll Denim” and doesn’t have the pretty “Liz” lid– just plain black.

Wow, this is the first French Box that I actually really like! I wanted so bad to order it when it was first introduced, but wasn’t too impressed with the reviews. This box is great minus the nail polish. Definitely wouldn’t care for a crackle polish either. Hopefully they keep it up and maybe I’ll subscribe 🙂

I really liked this months box. Mine was similar to Liz’s and I and not a reviewer or even do facebook. I do appreciate how quickly the Doux me was sent out. I feel that French Box had some growing pains but have listened to their subscribers and are on a good consistent path now. I feel bad for those with a bad experience.

I got this subscription for my Mom as a gift, and she didn’t get the missing product yet. Has anyone else not received their missing item yet? I don’t want to bug them about it if it’s in the mail, but they haven’t been sending any tracking information lately. She got her box on January 26.

Liz, I guess you are treated differently then. My tube of face cream came today and it was squashed beyond belief. The bag itself was torn. My nail polish does not have the gold designs and the loreal label on the cap. It has a very cheap looking home made sticker that says loreal, with a plain black cap. The color is also a very horrid green, worse than the one I got in the first barebliss box.

I really enjoy this subscription and this box. Each box has had one little French find for me and I’ve thoroughly enjoyed it. The dried spices (I still use those), the coffee, the face mask, and this box actually had several items that I really like (the candle, face cream, and hand lotion). The tea and the lip balm are misses for me but only because of my personal preferences. The nail polish is also a miss but only because my color was silver and it’s a crackle top coat – just not something that I’m inclined to use.

This month looks promising! I adored the September box and thought the October box was decent. However, I cancelled FrenchBox after the November box, but I would have liked this box (minus the Loreal… It just feels like a filler and it would have been best to just leave it out of the box). I’m going to keep an eye on the next few boxes and re subscribe if they keep going in this direction!

While I understand that getting Loreal is a downer – it is a French brand. Therefore it is reasonable to expect it in the French box. Again, I agree that the size, availability in the US, and color may make it annoying/disappointing to receive. However, it’s not like they included Maybelline New York.

It’s funny how obvious it is that these boxes really can’t please everyone. I took a break from Frenchbox and I’m so glad I did. I haven’t seen anything I covet from this sub in a very long time. I’m glad for the ppl who love it, but if I got this box I’d be pissed – straight up. It’s so blah to me. And Loreal mini nail polish? Come on. This box is sooo not for me. But as I said, to each their own! Enjoy, ladies! : )

Oh gosh, I have hesitated whether to comment or not. I want to say positive things about French Box. I do enjoy getting things that I would never have the opportunity to purchase in the Southwestern desert. However, my box this month contained a L’Oreal nail polish that was clearly part of a set and not intended for individual purchase; it didn’t have the lovely cap that Liz’s has – in fact, it had a “NOT FOR RESALE” sticker on it that someone tried to pull off (unsuccessfully) and the lid – plain, not decorative like Liz’s – had several splashes of some kind of weird putty-colored and hardened goop. Ugh. The color was a dull mint green.

Two months ago – the French Box with the Lido fiasco – I did not receive the full sized overnight face mask. I notified the French Box people, and Ben send me an email apologizing and told me that he would rectify it. What did he do? He sent me three of those flimsy Guerlain foundation one-time-only packettes as a replacement. I didn’t say anything, figuring they were overwhelmed with the number of folks upset about receiving cell phone tokens.

I’m disappointed, and do feel that French Box is sending better boxes to reviewers like Liz.

interesting. This company is far and away the worst I’ve seen. They steal money, make excuses, and pick and choose which customers they want to treat well. They steal our money as paying subscribers and then claim they made an error (after numerous excuses for delays) when they don’t have enough to ship – yet they seem to have plenty to send for review. I am sick at how pathetic and awful this company is and I’m also glad I never got my box and could get a refund. L’Oreal? Really? Drugstore brands don’t scream French to me.

This looks like a great box! I’ve recently cut back on my boxes since I’m overloaded with products and cancelled this one but I’m kicking myself a little because I think I would have loved everything in this one!

I loved this box! My favorite box from them so far.

I was unsure whether or not I would keep this box and was waiting on this month’s items to make a decision. I really loved everything in the box except the nail polish, which I got in a dull green color. I enjoyed every item and am using them all the time. My hand cream cake in lavender, which us one of my favorite scents! I got the jasmine green tea and loved it so much I went and ordered a few different tins of teas from kusmi. I haven’t yet received my missing product, but it should be here by the end of the week according to the tracking link they sent me. I’m definitely keeping this box for at least another month since I love getting a box full of items that I actually use!