Oui Please Subscription Box Review – May 2015

Does anyone know if it’s possible to cancel their subscription? I reluctantly ordered this sub in May and have had nothing but trouble since. Most of my emails have gone unanswered until I threatened cancellation. I can’t even log into their site anymore because my password doesn’t work now and I don’t receive the email to reset my password. (I’ve requested it no less than 10 times). I paid them, haven’t received a box at all. The only email I received from them was one stating that 1.4 would be shipping at the end of June and I would not be charged again until July.

I’m pretty disgusted with this company and their lack of professionalism. They have horrible customer service. With all the complaints I’ve read about, they simply don’t deserve my hard earned money. I wish I would’ve trusted my gut. Lesson learned.

I really don’t understand. I got no item that was valued at $100 (there were a few options). They threw in some crap that couldn’t have been worth $25. They told me they’d send something. I am expecting that they will send one of the $100 items because it was missed by accident maybe? But what I’m seeing is that the people who DID get something already (mine has not arrived after contacted them MANY MANY times), are just getting one of the tiny jewelry items which is NOT a make up. PLUS I’ve already been billed for the next box!

I don’t know if I should subscribe for the Oui Please 1.4 box since there so many complaints about them for the 1.3 box. I don’t know if it’s just me or what, but it seems to me that each box kept on decreasing in value or become less creative than the previous boxes? Anyone is actually getting the box that’s coming out this July? I really trying to figure out if I should subscribe since Liz kept posting great deals and I’m like kept on subscribing. I really need to stop subscribing, but I don’t want to miss out on great boxes. Haha.

On Facebook they have posted that vol. 1.4 will be worth “At least twice the price per parcel”. Not clear what price that will be, as boxes start at $175, and go down to less than $100 with annual sub and coupon. Also still waiting on the extra item I was promised over a month ago. However, they have posted some very nice spoiler brands on the website, but no ship date in sight.

I would also like to add that although it appears that I am in the minority, I really like that there are different variations of each box. It allows me to still be surprised at my unboxing even if I see spoilers or read reviews. It also opens up more possibilities for swapping!

I have used the dainty chain ring as a toe ring…..dainty bling

Oh so disappointed…I haven’t received my vol 1.3 box even after getting an email from them that they will send me a new one since last week. No new tracking number, just nothing. Sigh..why is it taking them so long this time around? On top of the delay, there have been a lot of ‘not so great’ reviews for this box :-(.

My April parcel (that contained no jewelry) had a value of $194 ($144 if you take out the broken bottle of Elixir). Today I received in a tiny envelope a Tassia Canellis enameled necklace (flesh toned) valued at $45. This Oui Please experience has been a bummer for me. My 1.2 parcel was also on the low end of value. I am a little worried about the future of this sub. I don’t mind the different products, I just think the value should be close to what is promised and the other subscribers. And I cannot believe the lack of communication with their subscribers (and their comment-less facebook page).

I was missing the jewelry item and received my replacement today. They sent a tassia canellis sliding knot ring and I really like it, but I could see where it wouldn’t fit most people and how they could get lost! I have bony fingers so it goes all the way on. They also sent me another hand cream, but in the lavender scent, another Rose et Marius soap and another sachet. Because of the Mother’s Day box I now have 3 sachets and 3 soaps, haha. I’m going to give them one more chance because they did send out the replacement and in less than the time frame stated and did give extras, I don’t care if I already have them, still a nice gesture and I can never have enough soaps. They need to either stop the variations (I’m more for this, can’t stop that box envy – that’s one of the reasons I like Box of Style and Popsugar) or make sure the value is the same for everyone.

The more that I read of these posts the more convinced that the box variation/item difference is such a BAD IDEA. I didn’t like this from the start when OuiPlease said that boxes would vary. And how can they possibly keep straight who gets sent what? And not send duplicates? There is just too much room for dissatisfaction with this model… I haven’t yet received tracking for my 1.3 box but am expecting it within the next week. How can they remember what they already have sent to me?? I will scream if I get another child’s ring….

I got my replacement gift for the Mother’s Day box today. I feel like I won the lottery! It was the item I’ve always wanted the most. (The 1951 dark petrol clutch!) I am still in shock and can’t believe it’s mine now. I have a pic of it on Instagram – my username is “shutterblog”. So props where they’re due – they made up for my MD box (and then some)!

I had a low value box and received a bracelet in the mail today. No note, but it said Oui Please on the return address label. I like the bracelet but I’m still not at the promised $400 value.

Ozone socks are being offered by Wantable Intimates this month. You can let them know that you want the socks by leaving a comment in the comment box.

This was my first box and I was very pleased. The packaging is amazing and the box smelled so good. I got mostly beauty products and a Diamond candle. I didn’t get a larger more expensive jewelry product. My Tassia ring was missing from the envelope and I emailed them and they responded quickly and sent me another one. I didn’t add up the value of my box but overall was very pleased.

I have never had so poor customer service from any subscription box I have purchased or received as a gift. I KNOW that I had an incomplete box. there were nine items in the box ( I originally thought it was only 8 but I found one (and not the ring or any piece of jewelry or socks. I received the following:
Radiances Elixir
Beauty Oil
Voluminazing & Shining Shampoo
Foot Cream Sample
Body Lotion (Sumptuous Frangrance)
Hand Cream sample size Lemon
Honey Candy Jar
Sample Soap
Lavender Sachet

These items are priced less than $140.00 and that is a generous estimate. They promised a box close in value to $400.00 Their works not mine. At this point I can not even get them to reply or respond to the emails that I have sent. They responded to me after the first 2 emails asking what was in my box. I have spent 3 more weeks attempting to get them to respond to the answer to their question. This has been by far the worst customer service that I have received on any subscription box. They will not last long with this approach.

I just received a shipping notice from FedEx and since the package is coming from Irving, TX, I’m assuming this is the gift they are sending to people to make up for items missing from the box. I don’t have a delivery date yet, but it says it was picked up by FedEx. It is 0.6 lbs.

My box came while I was on vacation. I LOVED it! Smelled so good. I received a silver mimilamour hashtag bracelet that I love. #sourire Not sure of the value on the silver one – seems like it would be less than the gold one. Also the weird dainty golden teal ring thing that only fits my pinky but slides right off too easily – I will lose it if I wear it! I think I got most of the beauty stuff – elixir, oil, foot cream, lavender hand cream. Also tons of Sothys stuff – nail lacquer in beige, Desquacrem cleanser, mascara, and eye shadow in taupe.The soap in lavender, the popup candle (hope it has a diamond!), lavender and candies. Oh, and Atelier Vanille spray cologne! I can’t believe I got so much stuff!! Even with the discounted values, it seems to come close to $400. I purchased the annual sub with the discount so my cost was actually around $90. I love everything except the weird ring and the candies (they are gross and I could probably find in TJ Maxx for a few dollars). This is my first box and everything is new to me – so no repeats for me. Looking forward to the next one!!

I was disappointed to receive mostly bath products plus candies, gold ring and lavender sachet. But I will say that I love the items I’ve tried so far. The lavender sachet is huge and fragrant, the lavender hand creme looks, feels and smells decadent and high-end. The glass bottle of olive oil for the face is amazing, and I love the full-size body wash I received. I’m excited to try the other lotion and olive oil, and i plan to reuse the pretty glass candy jar. Overall the value was definitely there for me, I’m sorry to everyone who got a bunch of repeat items! 🙁 Hopefully next month will feature more wearable, home and epicure items, as my home is getting really overwhelmed with beauty products!!

Is it possible that I’m the only person who has still not received their 1.3 box? I’ve tried to contact them several times but I only hear crickets. Any suggestions??

I am so bummed. After reading other reviews, I was hoping for the best and ready to accept most items, Sadly, my low expectations were not met. I ordered the Mother’s Day previously and I received six IDENTICAL items in 1.3. It was bad enough I got the teeny, tiny ring (smushed in the corner of the envelope) but I have half the stuff already 🙁
I received:
Sothys cleanser – repeat
Atelier Cologne – repeat
Lavender hand cream – repeat
Pop up candle – repeat
sachet – repeat
soap – repeat
Foot cream
Beauty Oil – didn’t leak 🙂
Radiance Elixir
Candy
Sothys eye shadow – beige
Sothys lipstick – orange
Sothys polish – beige
Tassia Canellis “ring” w/ red beads

I contacted them mainly because of the many repeat items and the lack of “lifestyle” items. It sure didn’t live up to the spoilers. I am curious if they will respond.
I was really excited for this box based on the first two. They totally dropped the ball on this one.

Sorry to tell the Oui Please subscribers this, but I just received this month’s French box and I like it much more than this Oui Please box. (It shipped yesterday and I received it today since I live close to Miami). It had a huge gorgeous bar of lavender and milk soap, a book mark that looks like it is gold plated, a key chain featuring a film from the Cannes film festival (some online component to this that I didn’t look at yet), lip gloss, body scrub (small) and some other body product (small shampoo I think). I like all of the items but I love the bar of soap. I was recently in France and I couldn’t bring myself to pay 8 euros or so for one bar of soap. But when I got home I regretted not getting one. And now I have one thanks to French Box yippee!

Hey, My box was majority beauty related items as well – with the exception of the sachet & ring. I haven’t figured out the value, because I hate to feel bad after doing all the comparisons. The one thing that did disappoint me with the box – is that I received duplicate items of the hand cream. Anyone else receive duplicate items? and Did you contact Ouiplease? I’m just not sure it would be worth it.

sigh, just got my box, using their prices it turned out to be worth $287, using Liz’s prices $231. What bugs me is the price discrepancies and the fact that my ‘big ticket’ item is a $60 ring that if I wear out of the house I will lose it. Then I got the standard – oil, beauty oil, shampoo, foot cream, hand cream, carved soap, lavender sachet, candy. To round out my box I got beige nail polish, beige eye shadow and a full bar of soap. Such a sad box 🙁 It is more than I paid for it, but it is almost just half of what they promised and way to many beauty products for a lifestyle box.

My box was almost the same as Liz’s except I did not get the socks, nail polish or the pricey necklace. Instead I received a larger soap bar and a Sothys beige lipstick– box value roughly $250– which would be fantastic considering what I had originally paid (annual sub @approx. $80 something/ box). I wrote to them that I wished they would just send similar valued boxes instead of the huge amount discrepancy. And that ring is a joke– I am a pianist and have slim fingers– when I tried it on it lodged above my second knuckle. If I were to choose to wear it that way I guarantee that it would fall off/get lost in no time! They did reply quite promptly saying they were sorry and that they would send something else to me in 2 weeks…

Got my box and I am not totally pissed but I could be happier had I gotten what was promised and they were more transparent.

Way ring – 60 (39)
Elixir – 50
Beauty oil – 35 (13)
Shampoo – 25 (18)
Foot cream – 15
Hand cream – 15 (7)
Mini soap – 15 (6)
Lavender – 15 (5.50)
Honey candy 15
Sothys eye – 19.45
Sothys lip – 23
Sothys nail polish – 12
Pop up candle – 27.78
Vanilla cologne – 20

Total value according to them is 347.23 but from actual retail value 270.73
Not happy that I feel they bumped up the value with a bunch of sothys products. And all my were beige/taupe. I don’t mind the stuff from old boxes that much as this was my first box. If it hadn’t been I wouldn’t be happy. And I am very displeased that I got mainly beauty items and one unless “ring”