POPSUGAR Must Have Box April 2017 Review + Coupon

Wondering if anyone else is experienced this issue with getting replacement items from this box? I received my April box and it was a MESS! The terrarium came broken in a million pieces and I received 2 toothpastes and no floss. I contacted customer service and they responded apologizing and saying they would send out the replacement items as soon as possible but that they were on backorder from the manufacturer so it would be about 2-3 weeks. Well after a few weeks, I contacted them again and they once again apologized and said they were doing there best but couldn’t do anything until they received the items from the manufacturer. About a week after that I received a generic email that was sent out to multiple people saying:
“To our valued subscribers,

First and foremost, we wanted to thank you for your continued patience as you wait for your replacement terrarium kit – we did not anticipate it would take this long. We have been in constant communication with the vendor and they are waiting to receive the final component before they send the full terrarium kit. We are also working with them to get this expedited to you.

Additionally, we will be sending you a special extra, which will be the Sachajuan Hair in the Sun valued at $32. If you are a current active Must Have subscriber, the special extra will be shipped in your June box. If you are no longer an active subscriber, we will send the product separately.

Please let us know if you have any further questions.

Cheers,

Andy D.
Member Services Assistant”

I was irritated with the long wait time for the replacements and the initial state of my April box but I understand that there hands are tied if the manufacturer is taking forever to get them the products. I’m pleased that they are sending an additional item to make up for the long wait time too! Did anyone else run into this issue?

Does anyone know if Black Friday is the only time they have a great sale on boxes? I regretfully only signed up for 6 months and May will be my last one and I’m SO sad… I definitely see the value at $20 a month, but not $40. Not that it’s not worth it, but it’s not in my price range for such wild variations on whether or not I will like the box. Usually there is at least 1 thing that I really like, but again is a cinnamon toast crunch candy bar worth $40? LOL

Overall I love the box but it was spoiled a bit since my terrarium was completely smashed, sand and glass everywhere. PopSugar responded promptly and said they would send a new terrarium. It’s a shame that no one there thought about the shipping risk with this item. I was wondering if it was just me..but I came here and find there are many others. I wonder if there was a 50% breakage rate with this item or even higher? Again, a shame the process went bad. They need “The Profit”.

Colour me thrilled! I assembled my crystal terrarium today and it turned out amazing. I dyed some of the sand purple first. Then it only took a few minutes to finish.
I don’t know if I’m allowed to post my Instagram link here, but take a look –
https://www.instagram.com/britpix/

Just got my box! So many wonder smells and beautiful things! Might be my favorite box 😍

My terrarium was also broken and I cut myself trying to carefully dispose of all the glass! Ugh. Despite that, I love this box, it feels very fresh and springy. I thought the paint on the cutting board looked more opaque in the spoiler, but the sheer application actually looks like it won’t be as apt to peel or flake as I thought.

Coconut flavored floss is awesome for me since I don’t like mint! I really like the cutting board. I don’t know about the shower oil. Do you guys find it leaves the shower slippery?

Love this Box! It arrived today and is one of my favorites to date. Such a unique mix of items. I love seeing things that I don’t find in every other box (i.e. cutting board, terrarium and even floss)!

Would have been an ok box except that I came with glass shards and sand spilling out. 😒 Poor packaging for the terrarium. And the bath oil was leaking. They did say they will send replacements though so I guess meh?

My Terranium also came broken. I have not notified Popsugar because I can replace the glass cylinder with on from DollarTree. So, no big deal there. However, I think this box is terrible. The terranium thing is not my style of decor by no means. It’s kind of weird to me actually. The toothpaste and floss is nice because it is useable, but that’s not something I would want to get in a surprise box. I can get that anywhere. The corn nuts were ok. The bath oil is ok, but I’m just not a fan of bath oil. I prefer a shower gel. The satchets were cute, but I think they stink, and I definitely wouldn’t want my clothes to smell like that. I liked the cutting board. The cutting board is small, but I will definitely get use out of it. Overall, this box was extremly disappointing for me.

Did anyone else’s cutting board arrive smelling like paint? I’ve washed it a couple times and I can’t get rid of the smell; I’m wondering if they forgot to seal mine? I tried cutting food on it and the food ended up smelling as well so I threw it away. Bummed because it’s a cute board, but not usable as is.

I don’t look at spoilers (if I can avoid them) so I was intrigued by what was so heavy in the box. Thought book for sure 🙂 It’s a fine box, everything usable for me. For the first time ever I’m missing an item, the corn nuts. The pic shows white sand for the terranium and all mine is brown and looks like dirt. I think I’ll collect some white the next time I’m at the beach and then make mine.

I guess I’m fairly happy with the variety of items in this box but I’m not happy with the paint on the cutting board. It’s super light and streaky, looks cheap and tacky. I haven’t tried the body wash yet but I’m hoping it is nice. I wish the terrarium had three colors of sand like the picture instead of just two.

This box is ok, not super exciting for $20 it’s alright. It was useful, I’ll give the toothpaste to my brother, the body wash to his girlfriend, the habanero corn snack to my bf, and the lavender sachets to my mom lol. I’ll keep the floss and cutting board for myself and the terrarium because it’s far too heavy to swap. The terrarium is ehhh not that cute or exciting and super heavy. I wish the little crystal were bigger.

I am so surprised at how much I love this box! The terrarium was cuter than it looked in the pictures. I even ordered 2 more from the makerkit website with the great discount that came in the box. I love smell of the body oil/wash and the gorgeous sachets (they are sitting on my desk, making it smell amazing). The cutting board is the right size to chop items and dump them in the pan. The floss smells fabulous and I’ve wondered how well sensodyne works. So… this box was a surprise win for me. I love it!

My terrarium arrived broken and no cocofloss in the box ! I am actually more upset about the later. I was looking forward to flavoured floss. I am new to this box; already e mailed them. Hoping for good customer service.

Anyone else have the crystal terrarium arrive broken? I have sand and glass shards all over the box. I’m afraid to touch anything else in there.

What a terrible box. After March, I wanted to give it one more shot and this is officially the worst box I have received. What a huge bummer. 🙁 It is definitely time to unsubscribe. Just not worth the $40 at all. So extremely disappointed!

My terrarium kit was also broken and the body wash spilled out a bit 😕

I just got my box and love it! I went spoiler free since this is kind of a birthday gift for myself, and I’m so happy with the contents. I think I might actually be most excited to try the dental floss. 🙂

I always go into PSMH boxes spoiler-free & find I enjoy them more that way. This box was different, a little kooky & I like that they try new things. I needed a new cutting board and can always use toothpaste for me or my fam. I smelled mint the second I opened the box and was so afraid it would be the body wash scent (I hate mint) so was delighted it was only toothpaste (or the floss, which I gave to my son bc… mint). The corn snack was pretty good — I love spicy food. It will also help clear out any head congestion for those fighting colds or allergies. 😀

I got mine this weekend, and I was a little disappointed to see that the paint on my cutting board was really uneven. It doesn’t even look nice enough to use as a serving tray.

Maybe I am in the minority, but I am super excited for this box.
Can’t wait to do my terrarium!

What a big miss and awful box. Glad I didn’t pay full price due to the Black Friday special. But still…. the only thing I like is the carrot shower gel. I’ll give the terrarium to my 20 year old. My son didn’t like the awful tasting corn nuts that smelled funny. The cutting board is just dumb. To use for appetizers is a stretch. I’ve got serving pieces for appetizers. Toothpaste?? Floss?? Lavender sachets remind me of my grandmother

Just got my box…anyone else receive a smashed terrarium and no snack? Sigh…I keep thinking about cancelling but my strong FOMO won’t allow me to do that.