New Subscription Box: Luxe Provence Box

I received an email confirmation that the first box has shipped as promised on 9/25. However, i was very disappointed to read the following:

A Note About Customs & Duties Process

A reminder that your parcels will be shipped from France to your international destination and may be inspected by Customs and Border Protection and assessed for applicable customs duties, taxes and charges, if any. It is the importer’s responsibility, or buyer of goods, to account for any country duties and/or taxes, to ensure compliance with customs regulations. We wanted to make sure this is clear and try our best to avoid any additional costs for our clients whenever possible. Please let us know if any of your parcel items is assessed with any fees, as the tax is not applied consistently across items, destination countries and cannot be assessed in advance.

I would hate to be hit with any fees based on the high value of this box 🙁

they also sent a link to the list of items in the box – not sure if i should list them here in case people want to be surprised when they get their box.

Ordered a single box. Wasn’t able to use the code, which was a BIG disappointment, since no expiration date is given. I sent them an email, so we’ll see how they respond. This made the first box very expensive. So hope it’s worth the investment. I love all things French, with the exception of beauty products, which I’m totally good on!
Also wasn’t able to checkout with PayPal. Listed as an option on one page, but not on the page where I had to enter payment info. I don’t know if this was because I was purchasing a single box (Annual Subs are sold out), but was a bit bothered after the coupon thing. I’d much rather have used PayPal than my CC, as I just had to have it replaced after fraudulent charges were made.
Have heard good things about Customer Service, so I’m hopeful!

OK, I was “good” and didn’t order this yesterday– after a good nights sleep I thought “Why not?” and went for a single (with the $20 discount it came to $175)…

I love the tumbler. Is anyone interested in trading theirs?

I couldn’t resist. I can’t wait to get this box.

Can’t do it now. About to pay for my mom’s b-day trip to Montreal. No more budget. I will see after the first box, but I really want the tumbler!!

I want an Italian box! 🙂

I’ve been good for so long, I had to reward myself with the annual sub! Here’s hoping I love it!!

This sub has the most receptive customer service ice encountered yet. I had a fee questions and did ask if all parcel would be of about the equal value and here’s my response:

Thanks for your question. We will try to keep each of the parcels consistent, with as little variation as possible, but allow for some personalized customizations for our Annual members. The only time contents may vary is simply due to limited stock with the artisanal products we source, and the bonus antique gift and samples for the annual members. The core items will remain the same but have a variety of colors and finishes throughout the parcels.

As a self-proclaimed Francophile, I am very tempted by this box. I have tried French Box and Oui Please in the past, and they’ve both been okay for me, but I feel like this box could be great. I wish it wasn’t so expensive. I am going to Paris again next Spring and I know I can get a lot of goods there and at the local prices. I could just put all of the money towards my trip and get everything I want. But the subscription addiction has a hard grip on me.

again emailed them and they replied with in hours

The 1000LIKES discount is available just until the first parcel sells out. I will keep the monthly $195 discounted pricing (the retail value is much higher) and $680 for the annual to start with and adjust accordingly. Locking in the annual rates now is a good bet!
Thanks so much for your support.
Best,
Tarik
Cordialement,
Tarik Koivisto
Founder/Chief Creative
http://www.luxe-provence.com

Do they say if everybody gets the same thing?

FYI on the website:

“Our Autumn Parcel includes rich olive woods, French linens and a porcelain luxury object from Limoges, along with seasonal home scents from the iconic Grasse perfume region. Each item is hand-selected, created with passion in Provence and shipped with care to your door. Shipping for this parcel begins September 25, 2015.”

I have no willpower anymore. Hopefully this will prevent me from subbing to anything else!

Here is the follow up email with the questioner:

VIP Client Preferences

Welcome to the Luxe Provence Lifestyle

Your annual subscription purchase allows you priority parcel delivery, personalized curation, a free antique “brocante” gift and Provence samples from our favorite brands. Plus of course, you receive a significant savings on the single parcel price.

To help us personalize each season’s parcels, please provide a response to the questions below. We will do our best to personalize each parcel, but please note each is a limited edition and some items may not be available in your first choice. However, we will do our best to offer you the best of Provence tailored to you each season. Voila!

Your preferences were sent off to our stylists and curators. Merci beaucoup!

Client Name (required)

Your Email (required)

Please Indicate Your Color Preferences:
Warm – Like Sunsets in Provence Cools – Mediterranean Blues Earth Tones – Ocres of Roussillon Arles Bolero Red Olive Green

Please Indicate Your Scent or Home Fragrance Preferences:
Florals Watery or Cool Fresh, Green or Citrus Woodsy or Spicy

Please Indicate Your Metal Preferences:
Bronze Gold Silver or Platinum

Style Preferences:
Timeless Classic Trendy Antique/Vintage

Details Preferred:
Delicate/Fine Statement Pieces

Parfait! Merci beaucoup…your first parcel will be shipped September 25, 2015 and we cannot wait to share it with you!

Do we know the total value of products we will receive in each parcel?

Thanks.

I keep returning to this post. I love the pictures on the website. I can’t decide if I want to take the risk. Or which boxes I need to cancel.

I found on the website that each parcel will contain “roughly 4-5 items.” Just thought I’d pass that info along in case that sways anyone either way. I love the spoiler, wish I could get this box!

I can’t say no, I’m soooo weak! Just caved and got the year, can’t wait to see what’s in it!!!

Way too expensive. I’m going to Paris in a few months, round trip air from the west coast plus lodging in a private apartment for a week is roughly $1500 total. The cost of this box is about half the cost of my trip. Personally, I’d rather actually go to France than have 4 boxes of French goodies sent to me.

Help! I bought the yearly. I justified it by cancelling quarterly boxes Burke Decor and Arianna Huffington and monthly box Orange glad. I am finding that I am getting more bi-monthly and quarterly boxes than monthly. I am also trying Ellada Lane.

Liz, did you see the tumbler is dishwasher safe?!? Yes!!

Can’t wait for the review. I am going to live through you on this one.

Beautiful, but too Luxe for my budget. Plus, if I had an extra $700 a year to blow it would be on a vacation, not a subscription for pretty things I don’t really need. I do look forward to seeing the reviews for the pretty things though.

I subscribe to the yearly – i have no self control. Lets see what a $165 per box gets me. the confirmation email said that a follow up email will be sent to personalize the box.

I’m relatively new to regular subscriptions (have done BE mystery boxes forever). For those of you veterans, how often do companies succeed with the first box? I’m assuming growing pains are common, but maybe that’s not really the case. I love the idea of this box, the ability to use paypal, and the lower “special intro” price, but it is still a lot of money for me to invest in something that could be disappointing.