Bonjour Jolie Fall Mystery Box Sale!

Did you expect sterling or gold?

The jewelry is cute, and while it may not be the most expensive it is plated and very wearable.

Also, all the makeup was highend, so weather you needed it or not, the box was above and beyond the price we paid for it.

I thought it was an awesome box, but of course there is always someone who can’t be pleased.

Loved this box! I got a nude cargo lipstick very pretty color, a black liquid liner, tat2 lash mascara ( I just tried this today and really like it), and lipliner for beauty products. I also got a few body washes and lotions, a lot of jewelry ( I probably won’t wear most but the headband is very pretty), teas and snacks. Overall a very good box, the full size mascara and lipstick were worth the price for me.

Got my box today too!

Love love love it!! I got a full size Laura Geller Highlighter $24 for that alone. A really cool mascara Worth $19, a full Size Avene Water spray worth $18, and then a ton of tea all kinds, a ton of tcho chocolates, some Gilchrist and Soames lotion (I love this!) and then some really pretty jewelry about 4 pieces too.

Super happy I bought this box!!!

SPOILERS!!! (Although all the boxes are probably a little different)

Amy BB…..I’m curious how many teabags you received. I got 10 in the 30$ box. Just curious for future reference because in the 16 and 22$ boxes the description says “large variety bag of teas” and in the 30$ box description it just says “variety bag of teas”. Wondering if there is a difference….
Otherwise I received a ton of stuff…..2 lip glosses (Almay and a cheaper brand) , an eyeliner pen, 6 pieces of jewelry, large sea salt hairspray, two small (travel size) bubble bath bottles, travel size
tocca body wash and lotion, a head band, a sheet face mask, nail decals, and lots of candy and madelines. I’m probably forgetting something but I’m kind of in a hurry. Fun box to open….

I got the next size up since they were out of the one you got, but that sounds like such a good box !! What makeup items did you get ? I should be getting mine sometime this week.

I got my tracking on Wednesday, my box should be here Monday. They always have fast shipping!

You’ll get a shipping notice, tracking number, etc. but it may take a while. I hope you’ll have a positive experience. Sounds like some people have! 🙂

When I ordered, I remember seeing that the boxes would ship October 28. I have been a monthly subscriber since July and have had a very positive experience with this company including their customer service. I like their Facebook posts too :).

Where did you read that it did?

I work for Visa, if they had a signature confirmation on the postage, that would be the only way the credit card would claim in favor of the company instead of you. Maybe someone in your house (teens are notorious for this) took it and didn’t tell you?

Other than that, most of the time the credit card company will side with the consumer. Also, the merchant account reputation of the business has a lot of influence on the case as well. Things such as how long the company has been in business, how high a credit rating they have. Background checks on the owner, ceo etc. Amount of charge-backs done in the lifetime of the merchant account. It all is part of the claim. So, if it is a really super reliable and reputable company and they have undeniable proof of package delivery, your claim will not go through. Finally, how to file the claim can make a difference. If you file it as fraud, when it was a package not received, it will not go through. Hope that helps!

I had a very negative customer service experience with them over a year ago related to me having to pay extra postage x2 boxes at the post office (something I had never before nor have I ever again had happen with any delivery, subscription box or otherwise). They eventually redeemed themselves (well after the fact) with an offer of a free box but it wasn’t a pleasant experience having to deal with the drama nor did I care for having to repeatedly email them to get a response, period. It’s very surprising that your credit card issuer did not find in your favor unless there was solid proof of delivery, and even then most credit card companies still take the cardholder’s word regarding non-delivery unless there is proof of receipt via certified mail/signature confirmation. Until an item is delivered it ordinarily legally remains the sender’s obligation to fulfill the order. If USPS lost or misdelivered then the company can file a USPS claim but at no time should the customer be left empty handed and poorer for their trouble. With those kind of delivery issues you’re brave to resubscribe. While we liked the content of all of the boxes we received- a lot in fact, we opted not to resub after receiving the free box. So this wasn’t the first time shipping issues happened with the company. You could also check if insufficient postage was an issue since the post office informed me they generally return packages to sender when they have insufficient postage if they use a certain kind of prepaid label. That’s not to say USPS didn’t just lose the boxes but regardless you were left with nothing to show for your payment. I can’t say I’d be impressed with that kind of customer service. I think they have a great product but it’s this kind of recurrent issue that has kept me from resubbing.

Me too! I was like, ‘this small box sounds way more awesome’. 🙂