Luxe Provence Autumn 2015 Parcel Subscription Box Review

I was throwing away the outside box that Luxe Provence came in and found a packing slip on the side. It had the prices for each item.
Candle holder and candles : $111.00
Soap: $6.00
Wood Cutting Board: $20.00
Sea Salt: $8.00
Towel: $15.00
Antique Gift: $5.00
Total Value, USD $165.00 Delivery Duties Unpaid

So, if I were to cancel wouldn’t my reimbursement be more? I signed up at the “promotional” rate when annual was $680 and monthly $195, technically I should receive $485. If this was already addressed in previous comments forgive me I only read Liz’s review and a red flag went up in Terms and Conditions.

I love the overall luxe feel of this box.

A box of this price point isn’t going to appeal to everyone but I really like what I saw from the first one and I am going to give the second one a go. I don’t like annual subscriptions in general so I’m not willing to do that anymore than I am with anything else though. We’ve seen quality change too drastically over time for SO many boxes for me to feel good about long term subscriptions.

My cutting board had a handle with a hole for hanging so I liked it better, but your tea towel print was way better – mine is a picture of an actual person which is kinda weird for the kitchen. My vase was like a greige color which doesn’t really go with my décor, but overall I love this box. What Oui Please SHOULD have been. Maybe they saw all the complaints and decided to get the fancy French box right!

I just got my box! I am in SC so because of the floods, it took several extra days to be delivered. I do have to say I love the items I received! I received the gladiola tea towel and I would have been happy with either that or the hydrangea (anything but the waiter). I got the two candles, the cutting board is tiny but definitely beautiful. My tumbler is silver platinum with navy blue. I wanted blue or green so I couldn’t be happier. My brocante item was a cute little gold tiger brooch, that looks a bit like my little cairn terrier so it was perfect!

I do love the items, but I am disappointed in the value. I do not think they reached $100 over cost as promised ( (I paid about $165 per box for an annual and I don’t think the items came to $265 retail)and I do hope they improve on this, but the items themselves are lovely and quality.

I received my box yesterday and it is almost identical to Liz’s except my “antique gift’ was an adorable owl pin…it is about 1/2” and his body is all pave and he has amber color eyes. I have no idea if it was really made in France or is even antique…but I love it so I don’t really care.
So while I loved everything in the box…I was of the believe that the boxes would have a higher value then they did. I think I paid around $165 or 170 a box but was thinking the box would come in around $300 which it didn’t. Hopefully they will increase their value in future boxes. But overall I was pleased with the quality of the things they sent.

Liz, thank you for your review. I am glad my co-workers convinced me to wait until I see your review on the first box. I would definitely be disappointed if I purchase it for $195.

I like what I see here much better than oui. It’s nice that everyone got the same value boxes. I may try this one out.

This box looks extremely disappointing, and it appears that they are ripping off subscribers. I find it EXTREMELY hard to believe the company is actually scouring France for antiques….

I received an email from Tarik regarding my comment on facebook (which I think as been removed). I could sense he was insulted with my comment about my vintage special pill box which was not my intent. I appreciate that Liz is realistic and truthful in her reviews and expectations. It is obvious that Luxe Provence cares a great deal about their first box but I do hope that they at list listen to some of the feedback as I think it could be helpful to their on going success.

I have been waiting for this review and am glad I didn’t order. Not because of the contents of the box. It’s the off putting email correspondence with Luxe Provence and Liz. I mean LP, do you have any idea how many subscribers she has and the free publicity she is generating for you? P Challenging a viewer on data that she collected form your own web site marketing seems crass. Get your facts together and be nicer. I also question the “from France” trinket items. Many items in Paris flea markets are bronze/brass trinket/pill boxes directly from India. I don’t buy it for one second that that box is from (assumingly produced) in France. AND, Yes, their marketing indeed makes it sound like these items are not just from France –but are assumingly made there. It matters.

I received my box yesterday and my wallet is happy to report that I do not like it enough to continue purchasing this box.

I received the larger candle and while the scent is strong and I like it enough I don’t love it. I feel that box is missing a couple of other items to make the curation and value on point.

The items we received are luxe but I cannot pinpoint what it is that is missing. Maybe it is missing something else from the kitchen/food aisle or maybe it needed some jewelry item as someone else mentioned below.

Maybe it suffered from too small! Small cutting/serving board, small candles, and small guest soap when we needed everything to be bigger! Normal sized soap, slightly larger wood server, larger candle and tumbler would be a great starting point. Small items in a box under $100 is ok. With the price they are charging they need to pack the box with normal/larger items or there is just too much empty space in the lovely box.

Also, I got the creepy waiter for the tea towel so I’ll be using this towel with the creepy face turned away so I don’t jump when I reach for it. I would have preferred a floral print or even another cute macaron Eiffel Tower tea towel from The French Box. 🙁

TLDR: Please no more creepy faces on tea towels & Luxe Provence boxes are probably not for me.

I’m pretty happy with my box – mainly because I absolutely love my Rose et Marius tumbler. That is what drew me in to the annual subscription – and I got a lovely navy, white, and platinum color that matches my house.

I agree that the value is quite low compared to what we were promised ($125 more than paid – which I calculated to be $255+$125 = $380). I hope they do better in the next box.

super expensive yet no jewelry included?!?! eeeeek!

I loved the idea of this box and it looked very luxurious. I signed up for the annual sub. i received my first box yesterday and while the box is beautiful and the items are nice; I am a very underwhelmed.
the value is not there!
the size of the cutting board is miniature, so its the soap. the tumbler is beautiful but it does not make up for the value of the sub.

I really hope the next box steps it up.

I got this box – and have to defend it. If you had this box in hand, you might feel differently. The tea towel is SO nice – the material, the feel, the weight, the design. The cutting board indeed is great for display (charcuterie and cheese board) – it’s really, really nice in person. The candles – divine smell (unlike any other candles that I have owned and they really need to increase distribution to the US) and scent travels even wrapped. The tumbler is sold for $150 online with US distribution. Yes, can go direct with shipping and get it for about $123 USD (plus cost of candles – shipping increases). I’m thrilled with my tumbler – it is really beautiful (got the beige one but it looks almost gold and silver with the platinum). Got the soap already in Ouiplease but it is really nice too. In person, the whole box FEELS very luxurious. We are genuinely getting high value items direct from France (without paying International shipping on each item – there’s something to be said for that in calculating costs, and Liz I think that needs to be added in on reviews as much as the price discrepancy was on point as well). I agree that the price point is still a tough one for me and I only got the one season so far. I cannot see myself paying $195 for the next one :/ But I am VERY happy that I got this box. The materials for the items are SO EXCEPTIONAL. Not anything you would find at TJ Maxx or other stores here (without paying premium).

Misleading, not enough value, and cheapo skimping on the brochure. I’m not convinced that the tumbler is dishwasher-safe, with those metallic accents.

Please let us know if you get charged customs fees, and how much.

Dear Liz,

We are so pleased you enjoyed the first Autumn box. We focus on delivering high quality luxury and artisanal items directly from France. Items that are hard to find and special.

To clarify: The tumbler you reference was actually made of Platinum, not metallic gold. Also, the olive wood serving or cutting board is handcarved and designed for presentation use for serving cheeses, charcuterie, etc. I was so pleased to find these from a local lovely artisan woman named Pascale who creates these individual works of art. Our clients and subscribers have been very pleased with this item.

We strive to offer something different and unique sent from France for those who value authenticity and special objects. We are not striving to be a “value box”.

The pricing remains the same. You seem to have a typo on your site referring to $255 pricing? The original price per box is $225 and we sell each unique seasonal gift box for a limited time at $195 with annual subscriptions at $700. We did run an intro promotion for our first season that is now expired.

We ship around the world, therefore, we feel it best to be clear in regards to any potential customs issues or hidden fees. However, to date, none of our USA clients have had to pay any additional fees and generally are requested at the time of delivery. It is true, we cannot predict each countries customs regulations so we prefer to communicate this in advance.

Enjoy your Autumn in Provence experience.

Even with the unpredictable shipping schedule, OuiPlease trumps this sub hands down. And for half the price!

I was intrigued when I first saw the post for this box but I did not buy it because of the price, and I am glad I did not. Even though the items do seem very luxury, I would expect more for the price, also a higher value. The whole idea that you could be charged more for shipping puts me off as well. I would like to see the future if this box though.

I really like the contents of this subscription box! Excellent curation.

However the price is too steep for me.

Also changing the prices/promised value as they did is very misleading. I am sure this is difficult for a company to gauge at the beginning but they can’t sell promising a certain value if they don’t intend or don’t know for sure if they can meet that value–especially if selling annual subscriptions. Oui Please did something similar if I remember correctly.

Perhaps they didn’t have a brochure or booklet this time because it’s their first shipment? I would hope they have something like that next time at this price point.

Wow, this is disappointing… Really glad I passed. I was tempted to try it but the value just doesn’t seem to be there. The size of the wooden board is ridiculous. And the soap is quite tiny. Other than the tumbler, none of the items seems particularly special. Plus, the change in pricing seems to me to be equivalent to taking away $200 worth of merchandise from the initial group of annual subscribers (they signed up to get $900 worth of products and will now get $700 worth).

That chopping board is ridiculously small. What exactly can you chop and serve on it?

Wow, this is a disappointing box… Really glad I passed. I was tempted to try it but the value just doesn’t seem to be there. The size of the wooden board is ridiculous. And the soap is so tiny. Other than the tumbler, none of the items seems particularly special. Plus, the change in pricing seems to me to be equivalent to taking away $200 worth of merchandise from the initial group of annual subscribers (they signed up to get $900 worth of products and will now get $700 worth, and $900-$700=$200).

I went for the single parcel– the tumbler is what drew me in. I was sent the beige one, and while it is very nice, it was my least preferred color. I did not have any of the gold wrapping paper– mine was all white tissue, and I do believe that Rachel Zoe Box of Style, Oui Please and Luxor Box do a much better job of wrapping items with care. I also was sent the package of 2 candles; the other variation was a full sized fig candle. There were 2 cutting boards sent– mine is the other one which has a handle. I believe that there were 3 different tea towels sent. All of this was indicated in detail on their blog(?). From what I read of the customs issue you would not have had to pay when you signed for it. If anything WAS due they would have paid upon entry to the US, and then charge you for it later. Hoping that this doesn’t happen!! It looks like they have already opened up orders for the 2nd parcel which will be shipped in Dec.