Studio Calico Stationery OR Planner Boxes – 1st Box for $5

Hi Liz,

Thanks for sharing our latest promotion! My name is Savannah and I am the Marketing Operations Manager for Studio Calico. I came across your review of the Stationery Kit this morning and noticed there is some confusion around our Terms of Purchase. We so appreciate your post and I wanted to quickly provide some clarification.

The terms of Purchase that applies to this specific promotion are listed on the checkout page, however we absolutely want to provide the best user experience possible, therefore we have updated our Terms of Purchase to prevent any further confusion surrounding month-to-month subscriptions, as this current promotion is valid only on month-to-month subscriptions. There is no purchase necessary of 6 months of kits, and any customers who redeem this promotion and choose not to continue with a month-to-month subscription will not be penalized as long as they do not cancel within our our administrative blackout period between the 25th and the 5th day of the month. We apologize for overlooking this and hope that it has not deterred customers from the opportunity to connect with us.

I’ve sent you an email with some more details around this. Please do not hesitate to reach out if you have any more questions!

Best,
Savannah

The boxes that get customer service so wrong just make me love my favorite boxes more. If they don’t want to give away free boxes as incentive to try their subscription they should not advertise that they are doing so. I could lose my license for false advertising. Why can’t we punish boxes like that?

This is why I didn’t sign up and also I hate when you have to email them to cancel.

These terms look very similar to happy mail’s which is why I have held off on starting a sub with them.

Thanks for the heads up. I was about to subscribe. I got tricked by Fabfitfun by a tricky email. They debited my account $79+. They refunded it reluctantly but it caused an overdraft on my account and had to make a fraudulent claim and had to get a new debit card.

Here is their cancellation policy:

To cancel a subscription, you must start a conversation with us. Please note that in order to allow adequate time for us to process subscription orders, subscription orders cannot be cancelled between the 1st of the month and the 5th of the month. After your subscription order has shipped, you can contact us and we will process your cancellation.

If you have a month to month subscription and you request to cancel after the 25th of the month, there will be a $15 cancellation fee. For subscriptions with a six month or twelve month commitment, you will be charged 50% of your remaining commitment at the time of cancellation. Six month and twelve month subscriptions will not incur an additional $15 cancellation fee if they are cancelled after the 25th of the month.

This is not a “risk-free” trial — anyone thinking of signing up should read the fine print carefully!

Just signed up for the planner kit, $5 for the March kit…I’ll take it.

Just did this! The cards look cute. I’ll do a month for $5. I saw in the fine print, though, when you go to cancel, you can’t do it between the 25th to 5th because they’ll charge you a cancellation fee.