ZBox Subscription Box Review – June 2016

Thought I canceled and got the same runaround. Oddly, when I went directly to the zavvi web page & tried to login and failed, I presumed the account was removed after cancelling the previous month. I got the message there was no account for that email address when I tried to reset the password. So I created a new one with that exact same email address and there wasn’t any account information. I got nowhere sending an inquiry through this account. Finally I thought to try the link in the original order confirmation (exact same email address) and got to the source order.

Once I got there, I had to wait a while because the emails can take a day to get a response back. I gave up and filed a dispute with the credit card company.

STAY AWAY unless you want to subscribe forever.

I’m having problems as well. I cancelled my subscription and also received confirmation that it was cancelled on June 22. This was within the 14 day window, which is the timeframe you have to cancel your sub. 14 days after the ship date or dispatch date. The confirmation email also stated I would have any future charges. Well, come July 3rd, guess what? They charged me again! I emaiked them, they said ‘sorry, but you can only cancel within 14 days of your dispatch date, we will cancel after the July box ships’ Really!?! I have went back and forth with them at least 5 times now. I’ve demanded a refund since I cancelled on time and received confirmation as well as assurance of no more charges! I get told the same thing every time! My last message threatened social media exposure, still told the same thing, never offered a refund. I went in my account and entered a bogus credit card number, hopefully it wiped out my info and they won’t be able to charge it again! I’m nervous about it because my subscription still shows active, theu say they can’t cancel it until the July box ships. Wish I never got involved with this conpany!

Blah, I dont know where else to post about my problems with this company. Back in May I signed up for that 3 month deal. Like many people I started to panic when the Zavvi (the company behind the zbox) didn’t communicate with us. So after like 5 emails with them I canceled before I even received my first box. For the prices that I paid the boxes ended up being ok but not for full price. They overcharged my credit card per box by a few dollars, but I let it slide. I just wanted to be done with this company. So come July I noticed I have a new charge for $22.99 from them. I email them wft, they say well I need to cancel my subscription (they are ‘do not reply’ emails) so I make yet another ticket showing the email from early June saying that I have successfully canceled. Well I just got another email in response saying that they are sorry and that I am for sure canceled for August. Didn’t day a word about a July refund I demanded. Seriously?!?!

Stay away from this company unless you love headaches.

Sorry for the rant. I just dont know what else to do. Should I contact my credit card for fraud?

I really like this box, I signed up for the into last month and got a ton of stuff, this month I really like the Donatello Funko and the Xmen comic is a hardcover which is awesome. I feel like I got pretty good bang for my buck.

I am super frustrated with this subscription. I signed up as soon as I saw the intro promo. I wanted it for my husband as a father’s day gift. I still have yet to receive anything from this company. I contacted them via their website and they basically said, “wait longer.” I went to cancel, before the next charge cycle rolled around and their messaging system wouldn’t let me submit anything and that is the only way to contact them! Arg!

My aim less the box pretty well. I signed up with the two free box deal last month and those were crap. He liked the book in this box and Donatello was a hit.