Revive Clothing Depot Subscription Box Review + Coupon- Aug 2016

I’ve received one shipment from Revive and ended up really liking everything that came, despite some fit issues. The intro rate was so good, though, that even if I keep a couple items I’m doing well.

Quick word of warning, though: they’ve discontinued their stylist service, which is unfortunate. The stylists seemed to have access to better items than are available on the website. I wouldn’t mind so much if their web filters were better, or if their app were more useful, but I’m a bit bummed. Hoping I don’t regret my six month sub!

I tried this box out and I did pay extra for the stylist review. The stylist was easy to work with and seemed very nice. I did ask her to take out a few of the items that I didn’t like on review, and replace them something else, which she did. You do not really get a second review, just FYI. Once received, everything was wrapped in a cute package, but the clothes all had a weird, musty smell. (For reference, I bought an outfit from a vintage shop on Etsy the same week, and that item had not smell and was in much better condition than my items from Revive.) All of the items I received were brands from Target-Walmart-Old Navy–nothing was from a department or mall store as far as I could tell. One of the items was clearly for the wrong gender. Some of the items were in decent condition, but some were more faded and wrinkled. I tried on all of the items. One was OK, but the rest were a definite no.
I contacted Revive and asked them to cancel my subscription. They sent me a return slip for the clothes, but it remains to be seen whether they will continue to charge me. The customer service rep’s replies seemed short and curt and were not overly helpful.

I decided to try it out. Found the process of finding items to use my credits on far too time consuming. Received 4 items – 3 of which didn’t fit because the sizing is all over the place. Emailed that I wanted to cancel and this is the response:

“I do have a few options for you. You can either 1 send back the items you have purchased, 2 pay retail pricing for those items or 3 pay 2 months worth of subscription to cancel.”

So they are essentially locking you in with a sign up even if you don’t like the subscription. Won’t be recommending this to anyone.

I’m really unhappy with this subscription. I had several items held for quality (which I appreciate!) but was never contacted by customer service. I had to reach out to them and then they refunded the credits so I could choose something else. I had a lot of sizing issues as well. I contacted customer service today to try and cancel the remaining months.

I really, REALLY like Revive Depot. They omitted a shirt for quality reasons from my first order and gave me two credits in return. Woohoo! Seriously, where else can you snag like new Levis, an AE Outfitters button down, and two INC summer tops for $9.99? Fantastic customer service, too. I recommend this sub to everyone.

As part of the Revive Management Team i wanted to personally thank everyone for your feedback good bad or indifferent. We value it tremendously! As many of you know we launched this incredibly unique subscription and have seen it grow at an exponential rate.

We recognize their have been some growing pains along the way but we are working every day to improve the customer experience and the amount of information we provide in our items. You can rest assured we see and read every comment and every email across all of the review sites and all the customer emails.

Lastly Aug is our final month at introductory rates so let family and friends know about this subscription.

Thanks to the MSA family of followers

I’m still in love with my subscription to Revive! I added the 25 item crate subscription onto my existing 15 item prepaid subscription so I have A LOT of clothes I order a month for my whole family. It’s so inexpensive and addicting that it has honestly kept me from shopping at other clothing stores. I just wish their accessories would come up already along with adding more inventory to their shoes. Overall, I would give up all my subscriptions except this one if I had to.

I recently received my first order and am satisfield all around. The sizes were as expected, the items in excellent condition, the service was excellent and the turnaround time was great. My only area of concern is that they do not list the fabric content of the items in any detail and sometimes not at all. I ordered a skirt which looked like a rayon. When I got the skirt it was 100% leather and suede. It is a beautiful piece but I am not able to hem it myself as I am not skilled on sewing on leather and suede and the hemline is an uneven line with gathers. It really is stunning, its hard to describe but is way too long. Had it been rayon no problem. I am not being negative. My experience was actually a pleasant one.

I am in love with this sub! It is my favorite by far and I have…yikes 15 monthly boxes delivered?. Almost too good to be true and I’m rockin some awesome new outfits. Customer service is amazing . Ive had 4 deliveries and EVERYTHING has been perfect!

I have probably a very dumb question but I was thinking about getting a subscription and I was thinking about getting the personal shopper but I saw it made you pick a number for a personal shopper… Is that how many months you want the personal shopper? Or is it something else like do I want 4 personal shopers? lol

Hey Anna! Just wanted to let you know that they ship to Canada and Mexico too. I recently subscribed and I am from Canada. You just have to email them and they will send you a link to go to to subscribe (for international customers). The difference is that instead of a monthly subscription, they have a quarterly sub with all the credits given up front for the quarter. They ship your order once you’ve selected all your items. You have to pay for those 3 months upfront, and of course, you have to pay for shipping (which varies depending on your country/province). 🙂

I wish they were more diligent with descriptions of items and took the time to figure out inseams of items and such. It makes me iffy about describing due to being a shorty.

I signed up the last time there was a post about free credits with your subscription. I was sent a welcome e-mail and confirmation. Then, Revive not only canceled my registration, but retrieved the e-mails from my inbox. Almost nothing irritates me more than when companies retrieve e-mails. An e-mail that said, “hey, we sold too many subscriptions to keep up with” I would have understood. But they said nothing.

I’ve had this sub for a few months now (15 item/mo), and I’ve had size issues every single time. They more or less go by what the tag says only, so you could be getting a juniors, misses, regular or plus size, petite or tall… I also received an item that had a korean label. Being Asian, I’m well aware that their sizes run smaller than ours, and that was not taken into consideration either (the “brand” was listed as “Unknown Women” so if you see that, the label may be missing or foreign, just an FYI).

I have to agree with the other poster, however, that their customer service is fantastic. I’ve always received a kind response within a few hours. Their returns are easy as well. They’ll send you a return label and issue you credits.

I would also like to point out that a lot of times it wasn’t mentioned that something is dry clean only. I try to avoid such pieces, and I think that would be important to point out.

I haven’t really had any issues with quality. They do train people to look for damage, as I’ve been sent emails prior to shipment saying an item I purchased didn’t pass inspection, so they were issuing me credit.

I realize they’re new and they have a few kinks to work out, but I’m really loving their service and would still recommend it despite the few hiccups I’ve had.

love this sub! but it’s taking a long time for them to allow us to choose accessories and handbags :/ everytime i check the banner says ‘coming soon’… boohoo….

Has anyone ever sent them any items to sell? The website states you sell them your pre-owned/new clothing and get 80% store credit. I’m wondering if it’s too complicated of a process? Re-purpose clothing stores in my area, pay peanuts for good clothing.

I love this sub! The customer service is fantastic. They get back to you super quick & all communication has been super friendly. Also, I put an order in yesterday & received an email last night that it was already shipped out & then got another email this morning saying that I would receive my order tomorrow. The shipping, quality of items, and packaging totally amazes me. You can’t go wrong getting a sub here. There’s so much to choose from for your whole family. 🙂

I recently subbed to Revive. I have not received my order yet. I split the 15 items up between me and my 9 yr old daughter. I’m hoping her jackets fit. I learned that when searching sizes you have to be diligent. I found great items under our actual sizes ( 14, 12, etc..) but you have to also search under X or large, too.