Adidas: Avenue A Subscription Box Winter 2016 Spoiler!

I believe Liz posted full spoilers for the fall box a few weeks before they would start charging and shipping the boxes. I gave people plenty of time to opt out of the box if they didn’t like what was in it.

I’m excited to see what’s going to be in the winter box. Glad they you heard there would be sweatshirt in it though! I wonder if it what Rita is pictured in.. that one looks nice.

I also agree! Not really feeling those shoes. I would love to see what else will be in the box. I’m considering also getting a box as a Christmas gift for my sister. I doubt she will like the shoes but hopefully the rest of the box will be nice especially with Rita Ora being the curator.

I agree! I’d definitely like to see another spoiler. I’m on the fence about the shoes, so I need to see something else before I feel comfortable subbing (especially considering the price of the box).

Hello Jessica,
Thank you for the note. Please email [email protected] if you are still having issues.
We’d like to apologize, we had some back-end issues and difficulties processing requests. We should be up and running now!
We appreciate the comments.

Regards,
adidas Avenue A

Hello Christy,

Thank you for the note. Please email [email protected] if you are still having issues.
We’d like to apologize, we had some back-end issues and difficulties processing requests. We should be up and running now!

We are going through all email requests carefully, we appreciate the comments.

Regards,
adidas Avenue A

Same thing happen to me. I was charged $150 on October 1st. I sent them an email asking if that charge was for the September box (which I thought I wasn’t getting) and I have not received a reply. Very confusing and upsetting.

I want to change my billing to another cc. Could not do it on the site. Emailed them and they got back within hours, late at night too, saying the system will not allow to change cc number, that I have to cancel and sign up again. So I told them I will just leave it for now.

Hello Wendy,

Your card should only be charged when the product is packed and ready to ship.

Please email [email protected] if you are still having issues.

Regards,
adidas Avenue A

That’s interesting. When I resigned up (a I skipped/cancelled the fall box), I was told I’d get charged on the 1st of December. Resigned up on the 26th, when I got an e-mail from CS (as I e-mailed them when I cancelled) saying Winter boxes were now available.

Hi Tricia,

We are very sorry to hear about your experience. We had back-end issues with customer profiles. We apologize for any inconvenience that you might have had.

If there’s anything that we can do to help, please email [email protected].

We appreciate the comments,

Regards,
adidas Avenue A

I love my foam roller. Absolutely love it.

Hi Britt,

Have you email [email protected] to get answers? We did have back-end issues with customer profiling but everything should be resolved.

Please let us know how/if we can assist!

We appreciate your comments,

adidas Avenue A-

Me neither, nothing!

Still nothing for me, and I tried that phone number. I finally called Adidas’ main number, and they had no further contact information beyond the email I’ve tried three times. It’s just so weird…such good CS for some but nothing for others. This is actually making me want to cut off my active subscription just out of principle. Does anyone from Avenue A still check these forums?

This is the number that was in an email response from Adidas about the box. Don’t know if it works: 1-864-587-3206. Please let me know if it does.

Hello Mary, Kathy, Brittany, Carrie,

We apologize for the inconvenience. We had back-end issues that should be resolved now. Please email [email protected] if you are still having difficulties.

We really appreciate these comments as it helps us improve our quality and customer service processes.

Regards,

adidas AvenueA

I haven’t heard from them either, I will contact my credit card company, glad I paid with Amex.

I have been subscribing since the first box and this is the first one with a delivery issue. I live in Florida and the box ships from South Carolina so it usually arrives promptly. I was billed on the 2nd and made an email inquiry this week as to where my box was and was informed they were not shipping yet. This is not a factual statement as I know other people who have them in hand.

The next day I got a shipping notice but the Fedex tracking number was invalid. I checked Fedex tracking manager and I have a box from Spartansburg SC on the Fedex truck to be delivered today but the tracking number is different. I have been so pleased with these boxes that I am going to cut them some slack until my box arrives (hopefully today.)

It does kind of irk me that they are sending winter spoilers and making a big deal about the winter box when I still have not received the fall box.

Oops! “Loving” the shoe. =P

I keep asking for the same thing!!

I agree! I’d like to get one for my boyfriend. He needs help with his workout clothing (mostly cargo shorts and broke down shoes). I’d sign up as a gift to him in a heartbeat.

No. Aside from sizes, there is no customization. Wearing only one pair to workout wears out your shoes quickly; it’s good to rotate your tennis shoes out.
Or you could always gift or swap them!

I JUST got my email saying it shipped. Woo.

And promptly canceled for winter. I don’t need tons of sneakers…

The Adidas rep commented further down that they intend to ship by 9/16. Would be really nice if they actually communicated to people instead of relying on comments on a blog (no offense) or better yet adjust the information on their own webpage to correctly reflect the shipping information.

Could you please let me know where on the account page it says when it’s supposed to be delivered? I can’t for the life of me find anything, and have yet to receive a shipping notification email :/

I have never seen a coupon but this is only their third box.

Agreed! Haven’t received my Fall one yet and already a spoiler for Winter. Could at least wait until Oct 1. : )

Yes we do! ?

My box arrived today. I was 100% sure that the XL would be too small and I’d have to put the clothes away for the future. I wear an 18W pant, a 1X top, and a 40DD bra. The XL sports bra and leggings fit perfectly! It was the flowy tank, surprisingly, that was a bit tight. The hoodie is a slimmer rather than boxier cut but does fit. I also really like that the leggings have a drawstring waist so as I slim down I can tighten them up. If you’re on the bottom edge of plus sizes and think an XL won’t fit, you might be wrong! I’m really glad I took the risk and tried this box.

I mentioned it to a rep if they had any plans to expand on the sizing to XXL/2XL (when I was following up on the shipping of my last box). My sister would love to subscribe but she wears an XXL.
The rep’s response was that based on the success of this box, they were working to expanding the boxes. It was vague, but I hope they do expand the sizing up to XXL (or 3XL).

DITTO! Everyone deserves to look great working out–as someone on the cusp (I’ve been on both sides of XL)–it is very discouraging for someone who is an XXL (or higher) who wants to work out and be a little healthier to not have workout gear to wear that makes her feel great. Excluding larger sizes kinda sends the message, “our stuff is only for people who are already living the fit lifestyle,” rather than an inclusive message, “you look great, now go meet your goals.” Sorry so cheesy!

I 100% agree that they should expand to size offerings, but I wouldn’t expect it out of the adidas subscription box when adidas does not currently offer sizes larger than XL (which is stupid) in nearly all of their women’s clothing (with the exception of some track suits I believe).

Yes! Subscribe in a heart beat if they actually sold bigger sizes. I guess plus woman have to settle on frumpy old basics from Walmart. ??

I can’t believe they don’t offer all sizes that is crazy to me! Yes Expand!

I was on the fence but once I tried on the whole outfit (minus the white jacket) I loved it. Not a fan of the jacket though, it’s a little too hip hop for me. Gonna pair it with a black running jacket instead.

To each his own! I signed up because of the clothes.