Beauty DNA Subscription Box Review + Coupon – October 2016

I thought I was the only one having a problem. I never got a shipment last month and the next shipment date is still listed as last month. I emailed them several times and got a response saying my issue was resolved. I called yesterday and left a message, but haven’t heard back yet. In the past their customer service was good. I don’t know what is going on with them. I’m due 5 more shipments, so I hope they actually send me stuff.

I’m on the last month of a 4-month deal through Gilt City and I hate to say it but I have had nothing but problems with this subscription service. I seriously recommend that anyone with skin allergies or sensitive skin avoid this service. The only good thing that I can say about them is that the customer service is excellent when you can get in contact with them. I listed that I have sensitive skin and need to avoid parabens because I am allergic to them. The first month they sent me a serum that states it is not to be used on sensitive skin. I tested it on my arm to check and had an allergic reaction. I contacted them and they sent me another item which was meh but at least I didn’t have a reaction to it. The next month I got another bottle of the same serum from the month before which I was allergic to. They sent me the Resist C15 Booster from Paula’s Choice which is the only item I received that I liked. The third month they sent me 2 items, one of which was not only expiring in the next month but also had parabens and the other was meh. I contacted them again and was informed that the profile you set up is more of a suggestion and that sometimes they have to send you items that your profile says to avoid because they have nothing else available. The rep promised me that she would make a note about my allergy to parabens. This month in my last box, they sent me another item with parabens. At this point, I don’t even want to waste my time contacting them. I just won’t renew the subscription because after $49 and having to contact them each month, I only have one good item that is worth $49. At least I broke even.

I buy the gilt deals whenever they have them but I also pay full price every month that they don’t have deals and I also have two subscriptions to them. I’ve always received great products and never had any issues. The only thing I don’t like is that they will only send one specific item a year like one face wash per year 1 serum per year one shampoo per year etcetera

What’s the gilt deal everyone keeps talking about?

I have rec’d serums from Babor and 3 Lab from them. They were both great, not expired and cost >$120 each at Nordstroms and Dermstore. I am very happy with my subscription.

I also purchased the two moth gilt deal. I was happy with the matched products received. However, they both have expiration dates within 6 mos., which leads me to believe they purchase overstocked/discontinued products from the respective companies. I received a Paula’s Choice retinol formula and an “icy blue” serum from a brand called Photo-C that I have never heard of. I have not tried that one yet. For the deal I got I can’t complain since the products were not expired, but I would not pay full price for this sub.

I did the GILT deal and received a Dr. Brandt cellulite cream, a 3lab neck cream, l’occitane immortelle cream, a 3lab eye cream, and a earth tu face balm. In love with ALL of them. Problem is, they’re all CRAZY expensive. Sigh.

I think they send Hydroxatone and Lumiere (owned by Hydroxatone) to everyone at some point in their sub no matter what the preferences.

It used to be an infomercial type product that would try anything to get to to not cancel, not disclose that you had to cancel or changing you even if you did cancel kinda thing. They were also investigated for making claims their products didn’t have the ingredients to do.

I think they have started to get back on track and might be producing a good product but I wouldn’t try it. I tried the Lumiere moisturizer they sent me and had a terrible reaction.

I received an expensive serum ($118 rv), scientific rx lifting serum. I haven’t tried it yet, and I haven’t heard of the brand. I hadn’t heard of PCA skincare either, though, and I ended up liking it. I go through serum quickly and I was pleased with my match. I really hope I can find another deal. I would pay as much as $20 a month if they keep sending good matches.

I did the 4 month deal from Gilt, and I am 3 months in. I got this same Hydroxatone eye, which I liked, an Algenist moisturizer that I love, and I just got another moisturizer from GM Collin called Sensiderm which I haven’t opened yet but it gets great reviews. I have had no problems and have been very happy with the experience. I will probably renew.

I got a 2 month Gilt deal, and they only shipped one item on August 13th. They never respond to my emails. Not pleased, anyone else experiencing this?