Treatsie Subscription Box Review + Coupon – September 2016

Was promised a refund months ago and never got it and now they won’t answer my emails and there is no phone number. Sad.

Do not order this sub box. We signed up in November as a Christmas gift for my mother-in-law, and she has yet to receive anything. We have tried to contact the company for a refund and have gotten no reply aside from a few form apology emails stating that they would be shipping soon. We ended up contacting the better business bureau and we were not the first ones. It’s too bad.

Long delays in shipment, inventory that hasn’t changed in months, and then their statement about losing “several core team members” (which usually indicates payroll glitches)…I’m not optimistic about their ongoing viability. It’s a shame, but they’re not getting another dime from me until I see some signs of life.

I subscribed for one month (September 2016). If you choose to subscribe even after reading the Facebook comments and the Yelp reviews, I strongly urge you to keep a careful log of your payments and communications to and from the company to be on the safe side. You may have no problems, or you may have to make several requests for a refund, as I did.

WARNING: before anyone subscribes and/or purchases anything from their shop, please go on their Facebook page. It is FILLED with customers that can not contact them, either via e-mail or toll-free phone #. Appears that something bad is going on with this company. I believe they had sent out an email apologizing for past problems, but looking at all the current issues, they obviously haven’t worked things out accordingly.

Although I have usually enjoyed this box I cancelled once I received the shipping notice for this box due to the IMO lousy customer service. They say the box is supposed to ship the week after the 15th of the month. This September box did not ship until almost the middle of October. Towards the end of September I e-mailed them. They did not respond at all. I do understand that they sent some subscribers an e-mail explaining the delay — I was not one of those subscribers. Additionally, there’s a note stating to eat or freeze the Cuit products by the 14th. Since I received this box on the 14th, that was barely doable. And I agree: the products have gone downhill. So all in all, I can find better uses of my $20.

I thinking its a good idea but they keep going up in price and giving to less and less. They can’t even give you what you payed for. So sad. I have a feeling they are not gonna be around for much longer and many have is cancelled.