Ipsy April 2017 Glam Bag Sample Selection – Check Your Email!

I requested the color pop liner in dtla and they got right back to me saying I could get it in my nexts months bag. So happy that they are so nice and accommodating! First time I requested anything and I just said I would like it but if I can’t get it I still love ipsy and they honored my request! Such good customer service.

Ugh! I so wish there was a way to mark allergies! If I get that stupid aloe one I’ll be so annoyed. It will literally be given to someone else and I hate that.

Anything but the brush. I already have 4 or 5 blush brushes from the past year. I only wear black eyeliner (it’s all I have, really) but I can’t pass on the burgundy or navy. Hopefully they show up on my skin tone, which is why I wouldn’t be excited over bronze or brown shades.

Omg I am beyond excited for that brush!!! 😍😍😍

Can I just say Ipsy has the best customer service?

I received the Model Co eyeliner in this months bag, and it looked super dried out or something. It was white and blotchy. Not how you want a product making contact with your skin to look!

I messaged them yesterday evening about it and attached a picture of the product. I got an automated response right away letting me know they are a big backlogged. I didn’t expect to hear from them for quite some time, but they responded in about 2 hours. She told me they are sending me a Lord & Berry eye pencil to replace my Model Co eyeliner in the next 5-7 days, and that if I mailed back the defective eyeliner they would credit me a free bag for next month to cover shipping.

I mailed the eyeliner back today, and I emailed her back to let her know, and she quickly responded that she’d given me credit on my account. I double checked, and I won’t be billed until 5/1. So happy that they take such good care of their customers. They really went above and beyond what I was expecting. I thought they might just add an extra product to my April bag, but they really took it the extra mile. I really liked them before, but now I’m a fiercely loyal customer!

Instead of asking if I can pick a sample like the exclusive group of people that receive these emails, I say, “Can you please include a [general product] in my next bag if you have it in your inventory?”.

If I ask for a blush they reply with a list of the blushes they have for the next month to choose from. If they don’t have any, they send me the general list of products here to choose from. I feel less guilty this way, like I’m not inviting myself to a feature I wasn’t personally included in. I’ve done this for the past 4 months and they’ve always been gracious about it.

with the spoilers listed above I know with my luck I’ll get the balm product since I always get them in my bags. I have a ton of the dime sized eye, cheek and bronzers from them.

Hmm… wasn’t OFRA Cosmetics Blush in Rendezvous one of them before? I emailed them saying I wanted this and they said they’d put one in my bag. Maybe they are all claimed now so they removed it from the survey? Is that possible?

I emailed Ipsy and requested the Colour Pop eyeliner in ‘Best O’ and they said my pick would be in my bag! Also she let me know that if we email them we can opt out of a certain product for a certain time period. I had told her I didn’t want liquid eyeliners and she shared that they can’t you opt out of a certain formula of a product such as liquid eyeliner, but you could opt out of eyeliner completely for a while. They are so helpful!