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Rachel Zoe Box of Style Spring 2017 Review + $10 Coupon

Liz Cadman
ByLiz CadmanMar 3, 2017 | 241 comments

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CURATEUR
3.3 overall rating
243 Ratings | 52 Reviews

The Rachel Zoe Box of Style from The Zoe Report is a subscription box from Rachel Zoe. Each box includes a hero item which is revealed before boxes ship, and other fashionable items and accessories, plus a few beauty products and styling tools, too. I am a huge fan and love her taste, so this is one of my favorite style subscription boxes!

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This box was sent to us for review purposes. (Check out the review process post to learn more about how we review boxes).

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The packaging on these boxes is always amazing! (Each item is individually wrapped in silver tissue paper.)

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The Subscription Box: Box of Style by The Zoe Report

The Cost: $100

DEAL - Use coupon code SPRING10 to save $10 off your first box! (Or BOS10 or MSASP10)

(Or coupon code BOSSP20 to save $20 off an annual subscription!)

The Products: “Every season Rachel and our TZR editors will hand-curate more than $300 of our favorite fashion, beauty and lifestyle items.”

Ships to: US, Canada, the UK, and Australia

Check out all of my Box of Style reviews!

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The box comes with an info booklet with Rachel’s styling tips, and a letter from her introducing the box.

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This box features all female-founded brands - I love it!!

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And this booklet also includes coupon codes for each of the brands featured in the box AND a code for $50 off your next full-price purchase from RachelZoe.com AMAZING!

Now, onto the items!

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Tribe Alive Custom Carryall - Value $238

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This piece is an exclusive design for Box of Style subscribers! It has a 100% Handwoven cotton, diamond brocade weave fabric, with leather trim.

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The inside is lined with two open pockets and one zippered pocket.

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The strap is adjustable, so you can get the right length for an over the shoulder look, or to wear it as a crossbody bag.

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And it has an extra support to make it more comfortable on your shoulder!

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Adornmonde Ivo Earrings - Value $62

This item is available in silver or gold. (I love that Box of Style let subscribers pick their metal preference!)

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(These earrings are brass-plated and nickel-free.)

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They are an ear jacket style, so the bar is in front of your ear, and the hoop hangs down from behind. You can also wear the bar earrings as solo studs, too.

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Symbology Scarf - Retail Value $50

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This is another exclusive collaboration for the box!

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This square scarf measures 25" by 25" and the gold printed pattern has a subtle shimmer.

(I couldn't find fabric composition info on this scarf.)

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The Box of Style team suggests tying it around your neck for some French flair, or adding it to a handbag strap.

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I have to admit, I don't normally wear square scarves, but I'm liking it! (Thank you, Rachel Zoe and The Zoe Report, for pushing me out of my fashion comfort zone every season!)

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Tatcha Polished Gentle Rice Enzyme Powder - Value $65

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YES! One of my favorite brands and products ever!

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If you aren’t familiar with this skin cleanser, here is how to use it:

Begin with wet hands and a wet face. Pour about half a teaspoon into hands, add water and rub hands together to create a creamy foam. Massage gently onto a wet face in circular motions for 10-20 seconds, avoiding eyes. Rinse and revel in your soft, smooth skin.

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This is one of my favorite cleansers because it is gentle, but it still exfoliates and makes your skin super clean. (And it doesn’t dry your skin out either.)

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BKR Glass & Silicone Water Bottle - Value $35

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I have a few of these BKR bottles, and I love them! They are dishwasher safe, and the silicone is BPA and phthalate free, too.

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And this blush color is just gorgeous!

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Butter London Nail Polish in "Piece of Cake" - Value $18

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One tip for Butter London polishes, the big silver cap comes off, to reveal an easier to handle lid!

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Another pale pink item that I love! It's a high-shine creme that only needs two coats for full coverage.

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I absolutely love this color for Spring!

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Stella Artois Chalice - Sponsored Extra Item!

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From Box of Style:

This season's sponsored product is a limited edition Stella Chalice from their Buy A Lady A Drink campaign in partnership with water.org.
663 million people around the world lack access to safe water. This crisis disproportionately affects women, who spend millions of hours a day collecting water for their families. Stella Artois and water.org have partnered together to give them that time back. Every limited edition Chalice sold helps provide 5 years of clean water for 1 person in the developing world. Leave your mark at BuyALadyaDrink.com.

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We had to pour a glass of beer to get a better look at the designs:

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I think I'll buy a few more to have a set! It's a great cause, and the glasses are beautiful, too!

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Verdict: I previously said the Winter 2016 box was my favorite Box of Style of all time, but now I'm thinking the Spring box has taken that title. This is one of those boxes that I feel was made for me. I love the pale pink bottle and nail polish, the Tatcha powder is one of my favorite beauty products of all time, and jewelry is delicate and gold (just how I like it), and the bag and scarf are fab accessory upgrades, too!

And this box has a retail value of $468! (That's not counting the value of the sponsored Stella Artois Chalice.) Amazing!!

What do you think of the Spring Box of Style?

FYI - this box is still available if you subscribe now - use coupon code SPRING10 to save $10 off your first box!

Starting at $112.50
Active Deal
Use code SPRING25 to save $25 off your first box
Use Coupon Code SPRING25
Subscribe Now

CURATEUR is a subscription service that caters to style lovers like you! Edited by fashion experts, these seasonally delivered boxes include a curated assortment of products that will elevate your lifestyle while introducing you to the most up-and-coming brands for beaut... read more.

Liz Cadman
Liz Cadman
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

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241 comments

Amy

Has anyone tried to clean their bag yet? I’ve been using mine regularly on the commute and the white parts are starting to look a bit dingy. Any suggestions would be much appreciated!

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Courtney

I am a recent subscriber and it asked for my birthday and said they send something special for birthdays. Does anyone know what they send?? My birthday is next week. Thanks!

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Cindy

I realize that the earrings are meant to have one piece in front and one in back, but I still cannot get them to hang in a way that looks nice. Any tips?

This is my first BOS and I find I am not as enthused by the box as I thought I would be.

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Tanya

I hated the nail polish, and the water bottle lid is too small to fit ice cubes. The earrings are a bit heavy for me, but not enough to make me stop wearing them. They are so cute! Other than those minor things, this was an amazing, amazing box.

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Lisa

Is anyone unhappy with the fact that the bag is man made and not leather as it says on the website? This was my first month and it has not instilled confidence in me to go forward. I don’t like companies that create “alternative facts” to describe their products. Man made is not the same as leather. I wish this would have been honestly reported in the review above as, this review, was what got me to order.

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Kimberly Taylor

14″ H, 18″ W
5.5″ Handle drop.
40-50” Cross body strap, adjustable.
100% Handwoven cotton.
Genuine leather.
Handmade in Guatemala.

This is from tribe alive website not Rachel zoe. The brand Tribe Alive is a India but the bag was made by Smal batch from artisans in Guatemala!

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Kimberly Taylor

If it’s not leather than what is because the bag is man made in India. And I got my bag dirty I got in a coffee fight with my mug and the coffee won and I have to say it came out of the washer just fine I washed it with a couple throws. No seems loose straps perfect and smells lovely. It’s in the dryer now. Pretty darn good bag!

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Terry

My first ZoeBox arrived yesterday and I love, love, love it! I might even be in lurve! I bought this as a discount through GiltCity, promised DH it was a one-time deal (heheheheheh), but we shall see 😉

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Claudia

I have found that the best way to deal with RZ customer service is to call them. The reps are always very nice and they’ve remedied all my issues almost immediately.

I just received my box today, I’m in the camp that really likes the bag but there’s a stain/discoloration beneath the handle. I guess I’ll be calling customer service.

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Mary K

Hmmm, with such radically opposing opinions on the bag, I’m wondering now if RZ oversold the Spring box, so had to scramble to fill remaining orders and used a cheaper knock-off bag? I mean, it’s puzzling that people either state it’s a really nice, luxe looking bag or it’s a falling-apart POS that smells awful. It would also explain the big gap in shipping dates.

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Kimberly Taylor

I think ppl are being mellow dramatic honestly because the bag is made in India and is hand made so it obviously will not look like a factory sewing machine all tribe alive products are hand made I have several items from them and the craftsmanship is great and the material is nice and thick yes the bag has a natural smell that’s it no gasoline that’s just nonsense also it’s raw leather and painted thin and double layered to make up a nice roll to make the handles the bag is not a knockoff by no means. You just can’t please everybody.

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Amy

Kimberly and other doubters: I sent a photo of my bag to RZ and here is my response:

I am so so sorry that you are dissatisfied with the Tribe Alive bag in the Spring box. We would be happy to replace the bag for you. Please provide me with your shipping address and I will be able to place an order for a new bag. 🙂

So how am I being Melodramatic or a Troll. Food for thought. Walk in somebody’s shoes before you make ignorant comments.

Amy S

First of all the spelling of Melodramatic is NOT mellow dramatic. How dare you insinuate that I have ANY reason to lie about my bag. I wish I could attach photos to the piece of junk I received. Do not assume what you do not know!

Amy S

Kimberly first of all the spelling is NOT mellow dramatic. It is melodramatic! Secondly the bag I got is horrible. Why would I make up a story about this bag? I wish I could attach photos here. Do not assume what you do not know! How dare you tell me I am being overly dramatic over a bag that is falling apart.

Christine

I think it may be because it is handmade and so your bag came out depending on who made your bag. Some were likely put together by better artisans than others.

For instance, the leather on two of the four handle ends arrived separated to varying degrees in different parts and I may need to super glue it so it doesn’t progressively get worse. One of the four handles was put together perfectly. But then one of the four handles was put together so that one part of the leather is higher than the other where it joins and juts out. I don’t think quality control was the best and they were rushed or inexperienced. I think I read or saw this in the video, but I think the Tribe Alive bag was put together by female artisans and this gave them income for many months and they were trained and this give them the much needed income and job experience so they could do more projects like this and compete with male artisans. This is actually why I am not too upset with the bag (or the scarf).

The smell I think is coming from the painted leather. There was a strong burning/paint smell. I literally had to spray both sides of the bag and scarf with this strong bed and body mist I have just so I could tolerate airing the bag out. I likely will never use this bag in an indoor setting lest the smell also offends others around me. I will use as an outing bag for park or outdoor days.

Terry

Yes.

Christine

I finally got my box of style today!! It shipped about 1.5 weeks after ordering and it took about 1 week to reach me via Fedex Post thereafter.

Each item is wrapped in tissue with such care with a sticker on top and placed inside the box with such thought that you really get the feeling you are opening a gift. The box felt really lux and my favorite items are the Tatcha, the nude BKR water bottle, the pink nail polish, the Stella chalice and the earrings in that order.

The bag itself is okay, but the leather does smell and it did end up permeating the entire box to some extent. I am airing it out now after having sprayed it with a body and bed mist. It is adjustable and looks good from afar, especially with the red scarf tied to it, but on close inspection, the stitching on the handles isn’t the best or even consistent. The design of the bag also doesn’t line up on the sides. My first thought upon inspecting it was actually to donate it to Goodwill, but if the smell dissipates I may try to use during the spring/summer as an outing bag. The scarf feels a bit cheap to the touch and smells like the bag. It *looks* very “Rachel Zoe” or “bohemian chic” with the red scarf with gold pattern tied around the bag, but like the cheap mass consumer version. The best way I would describe it is it looks good from 20 feet away, but not so good up close or when you touch it.

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Amy S

That bag is awful. I sent them photos of how the handle of my bag arrived at their request and never heard another word! That bag smelled like gasoline and the leather was ultra cheap.

Nobody will believe how bad that bag is — until they see it for themselves. I am sure Rachel Zoe carries this bag every day! Not! She is cashing in on people like me who are suckers!

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Terry

Trolling?

Terry

Hmmm. I haven’t had that problem, and I got mine today.

lori

My box came today and the stitching on one of the bag handles is coming apart – I am going to email them and a send them a picture and see what happens. It needs to be replaced!

Kimberly Taylor

Oh my gosh I must be the only one here that got a good bag with the most perfect handles and stitching especially since their products are hand made. The leather is thin double layered which makes it nice in the hand it is also painted raw leather which is completely different than Italian leather. My bag had no smell at all and piped up like it should have I put my 100% leather bag up till I’m done with this one and that means after I have washed it several times lol. If somebody doesn’t want theirs let me know I’m all about having another!

Amie

I finally got a reply to my email about not receiving the Stella Artois glass and the response was pretty much “Too bad, so sad. No glass for you.” Such a bummer because I like BOS a lot or I should say, I liked it a lot.

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Kristina

That was my response too. 🙁

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Bonnie

This is my second box…the winter box sold me! I really like everything, but the surprise favorite is the water bottle! I had been using a pale pink metal bottle, about 16 oz, but taller and skinnier. Switching to this, same ounces, but it seems to go down much faster. Maybe because of the shape of the bottle? And I love how cold the silicone holder feels. The only sort-of dud for me is the scarf. It doesn’t seem long enough to wear as a scarf. I tied it on the bag instead.

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H Wilt

I received my box today. I loved everything in it except the bag. Mine arrived broken with the handle coming off. I’m really kind of shocked at the awful quality of the bag. The straps do not have a good feel – like plastic more than leather and it’s just an awkward size and shape. This is not a bag that I will ever carry. My favorite piece of the entire bag is the scarf. I think it’s gorgeous and it looks great on my purse or tied around my neck. Minus the purse, I think the other pieces are quite fun.

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Amy S

I know exactly how you feel. One handle of my bag was torn and had glue marks. I sent them photos at their request and never heard back. I loved everything else but that bag is so bag RZ should be ashamed.

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Lilja

So pissed off, I was charged full price for the box even with that GILT purchase. They haven’t replied to my email in 10 DAYS and my box has not shipped. Not a good first experience.

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skylark

I guess the CS is overwhelmed with requests so it takes extra long to respond.

I sent a message asking when my box will be shipped (after I used gilt voucher) . Then today there is a reply in my inbox, after I totally forgot about it because it’s being so long.

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Vanessa

Did they say how long it would take until it’ll be shipped out? Haha I’m dying for mine to ship 🙁

Eileen

Ugh! I’m having the exact same experience. I’ve emailed 3 times in the past week with no response. I was charged 3 weeks ago and nothing has shipped or been delivered. I cancelled my subscription, but now I keep reading that they often charge people who have cancelled anyway. What a scam!!!!

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Lilja

I’m so disappointed, things like this really ruin the experience. Do they have a CS phone number? What’s up with the non replying? Not cool.

S.Jones

I’m about to cancel. The earrings were left out of my box and they still haven’t responded after over a week. Their customer service leaves a lot to be desired.

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Amy

GIve them time. I finally got a response from an Email I sent on March 22nd.

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Jackie

I got my box almost two weeks ago. I do like everything in it, but the Butter nail polish doesn’t work with my body chemistry and chips within an hour.

I also ordered the extras – the candles. They’re beautiful, but one doesn’t have a wick! I contacted customer service and still haven’t heard back from them. They sure ran my card within seconds of me selecting it though. GRR. If I don’t hear back in the next couple of days I am going on Facebook and Instagram. It seems the only way to get someone to talk to you!

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Angela

Thank god Liz explained these earrings. I totally didn’t get that they were the ear jacket style and thought they hung really awkwardly. Much better with the hoop behind the ear! (Dummy me)

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Rachel

When does the box ship? I have been waiting so impatiently for mine.

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skylark

I just got shipping notice. Seems like the next wave of shipment has started.

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BuddaL0u

Me too Rachel, me too!

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Kat S.

Hi,
I also received a very nice black leather tassled key fob in my BOS. I don’t see it mentioned by anyone here, did anyone else get it?

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Susan

Nice! I heard this mentioned on a YouTube unboxing video. Maybe it’s a gift for members who have been subscribed from the beginning? Lucky you! 🙂

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Amber

Mine hasn’t shipped yet :'(

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jira

Me neither 🙁

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Christine

Me three. And I hear once it ships it takes weeks to actually arrive too. 🙁

Rachel

I was wondering if anyone knows when the cut off date is to receive this box? I have a voucher for a zoe box, but want to redeem it for the summer box not spring. Thanks for looking!

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MICHELLe

I also want summer. But I think we have to wait until spring sells out. Hopefully that will happen before 5/10 when the voucher expires.

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Kristina

I didn’t get my chalice. 🙁 Here was my CS response:

Thank you for contacting The Zoe Report Box of Style! I apologize for the confusion! In order to receive a Stella Chalice, a birthday had to be entered on your My Account page upon activation of your subscription. Since there was not a birthday on your page, we could not verify you are over 21. Because Stella Artois is an alcohol related brand, we cannot send out products to any un-verified persons under 21. At this time, all inventory has been accounted for.

Once again, I am so sorry for the inconvenience! I hope you loved the rest of your Spring Box. 🙂

Oh well.

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Amie

Wow. I also didn’t receive a glass and emailed CS but haven’t gotten a response yet. If that’s the response they are giving, then I’ll be saving some money here on out after I cancel because that is a huge deal breaker for me.

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Jeanette

That is wierd. I didn’t receive my glass and I could have sworn I entered my birthday. Also, if they are still selling vouchers how can all inventory be accounted for?

Does this mean that you definitely won’t get your glass?

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Kim

I have a glass to swap!

Kristina

I’m pretty sure I won’t receive one. I replied to the above email and was told again to basically suck it up, not happening. Sad because it was my first experience with this box and it’s left a bad impression of them.

Eileen

Ugh!!! I was overcharged, then never received a box at all. I’ve been emailing customer service for five days with no response. This is my first and last purchase from Rachel Zoe!!

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Kim

I can swap my glass. im on the swap site.

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Lynn

I am very confused. I purchased the voucher from Gilt City and entered the code over a week ago. I still had to sign up as a seasonal member and give them a credit card number, but then a few days later I received an email that said my order was canceled. I went to look at my account and there were two orders, one that said canceled and the other showed the voucher payment and a balance of zero, but still says pending payment. Did this happen to anyone else? If so, is the pending one okay or do I need to worry about it? I can’t find a customer service number for them anywhere and the email I sent them 4 days ago still has not been returned. Thanks for any insight.

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Kimberly Taylor

It is leather not man made you can tell by the grains it’s leather and the feel.

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Amy S

I had planned on donating mine but decided to tie the scarf after I attempt to fix the handle. But it is cute and definitely my style for summer!

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Amy S

I have no doubt it isn’t leather. It is poor quality leather. I hope it softens over time. I may use leather conditioner to protect it. I like the bag’s style for sure and the scarf looks cute tied on it but I still think it is the worst hero item Rachel Zoe has ever had.

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EC

That has to be the cheapest leather of all time, not to mention fabric. While it wasn’t something I would have chosen for myself, that’s why I have this sub, to try new things. I tried to take it out with me once and after carrying it into one store I was actually embarrassed because it looked like Iwas carrying a cheap bag from Shoedazzle (of which I also have many, lol, but paid $40 at most for them). Granted I primarily carry LV and Chanel so I’m accustomed to high quality leather but when my $20 SD bags are better quality than a RZ hero item, that’s concerning to me. I’m actually kind of embarrassed because of it wind I bought a BOS for my Mom. I’m positive she will feel the same as me once she handles it. I’m overall disappointed in the hero item for the first time ever since box 1. The rest of the box was fine but had no real wow factor for me. Nice earrings, polish and water bottle but not $100 nice. The scarf is really an ascot, not full scarf size, just for accuracy for those who haven’t received it yet. And it’s nice to have extra Tatcha but it will be a year before I run out of the Tatcha rice powder cleansers I already own; it’s kind of hard to get excited about that.

Nina

I just received my box. NO Chalice, so disappointed! I just sent them an email, It will probably take them a week to respond. I’m an annual subcriber and over 21, not sure why I did not get a Chalice……I hate this kind of crap, when your sub becomes too much work because somethings missing and you have to spend 2 weeks emailing back and forth. Why can’t they just ship everything correctly and we can just receive it and enjoy it. I mean we do our part, they sure waste little time charging us way ahead of time!

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Jeanette

I do agree with you. Also, for the glass better communication from Box of Style should have been there or made the birthday a required item, etc. I ordered some as gifts and was wanting to make a donation to the cause but this is leaving me with a bad taste.

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Kimberly Taylor

I agree without us there is no theim and ppl should start speaking up cause when we don’t they begin taking us for granted and that’s not good the products turn to 💩 and the service goes to 💩 too! Some ppl spend half their check to receive these boxes and they we all of us deserve to have a great well made thought of curated box not just no that will end up in the garbage can. Oh and the red zip purse is treading right now in different shapes but nonetheless its vinyl too!!!!

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Amy S

I spend a out of my tight budget to buy the box. I stopped PopSugar and only have RZ and Fab Fit Fun now. I really have to save to even be able to buy them. I have a sick baby grandson who needs a lot of medical care. So I know what you mean.

Susan

I received my box today, and I was excited to see everything! My chalice did come with my box. It was included inside the same package, outside the box of style, with the two candles that I ordered. Love the candles. Awesome gifts!! The chalice is much more beautiful in person than I even thought. I really love the earrings, the nail polish, the Tatcha, which I use all the time, and I think the bag is adorable. I must agree with those who say that the strap does not feel at all like leather. I know there are different grades, but it really smells and feels like some sort of man-made material. It doesn’t scratch like leather does, and I won’t do the match test on it, because I’m afraid it will ignite like faux leather does. 🙂 That really doesn’t bother me too much, except for the fact that it is advertised as leather. From what I understand, the definition of leather doesn’t mean very much these days. It could be a material made with a little leather, but it is definitely not 100% genuine leather. I still think it’s cute, and I’m going to get lots of use out of it. If it helps anyone waiting for their box, my label was printed on March 3rd, and I received it here New Jersey on March 15th. I’m an annual subscriber. I’m so delighted with this box. I hope everyone loves hers as much as I do. #rachelrocks

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