GlossyBox Coupon – 25% Off 3 or 6 Month Subscriptions!

Yes. I cancelled after at least 4 years with them over repeated poor customer service. Not only that, but when I was actually able to get them to reply, they were never helpful, rude, and the most unaccomidating company I have ever used.

Yes, you’ll need to cancel before May 15 to avoid getting charged. You can also cancel now, just to be safe, and before you forget ( 🙂 )… you’ll still receive all of the boxes owed to you. All you’re doing when you cancel, is cancelling the renewal of your subscription. You’re not cancelling the boxes you prepaid for.

Yuuuup. Terrible customer service & most unapologetic company! However, some of the boxes were awesome and introduced me to some great products.

Hi Jesse, Have you received your March box yet??

I had enough difficulty with a non-renewal, that I remind myself when these specials come up not to deal with them again!

I had a three-month sub, and cancelled before the 15th of the month so that it wouldn’t renew. Unfortunately this meant that they didn’t send the last of the prepaid subscription. Maybe they’ve changed this by now, and still send out the last box.

At least CS agreed to refund me for the unsent boxes, so I came out even, but I couldn’t get my head around it. If you made the cutoff by the 15th, then they wouldn’t send a last prepaid box? Now I understand! Either you don’t get the last of the sub (unless it’s been changed) and have to call them for a refund, or, you’re still being signed up for a renewal.
Do they really need to strongarm people into maintaining their subs, even just for a month, to be making a profit?
My preferred model for a subscription is for it to lapse, unless the company is notified that you want it to renew.

Yes.. my one account, I cancelled in January, and then was charged for February and March! They made me pay for an extra 2 months…

Glossybox requires you to cancel by something like the 20th or 21st in order to not get the following month’s box. They always run those sales at the end of the month after the cutoff date so they can lock new subscribers in for the next month.

You would have to cancel by the 15th of March to not get charged for the April box. It’s in their terms of service:

“The Monthly plan cancellation request via your account page will take effect only if submitted prior to the 15th of the month that your existing subscription plan is due to renew. (e.g. you must cancel by February 14th if you want to cancel your March charge/box). Cancelling a subscription will not cancel and refund the delivery orders that have been paid for, it only stops future renewal charges. If you choose to subscribe to the Monthly Plan between the 15th to the end of the month, you automatically agree to following month’s charge.”

I believe the 50% off coupon came out after the 15th, so everyone who used that coupon would also be getting the April box.

😂😂 Hopefully May box will be great!!🤞🏽

Very eloquently spoken KarenG!

Same. I’m tempted sometimes, but I don’t trust their customer service enough to rejoin.

I’ll take questionable customer service…right now glossybox is giving me nonexistent customer service! I was missing an item in my March box, and I’m going on a week and half without a response (but did get the confirmation that they received my email).

I didn’t either. And that tube does not appear to be the VasantI cleanser. When I resubbed in march for this 25% off deal, I ended up with 2 March boxes. The first one under my cancelled sub had tarte sunscreen and the second had tarte bb. So I think they change the boxes through the month. I was happier with the second, love the bb. April didn’t do much for me.