Here’s the FAQ on the subscription and the payment info for Macy’s Beauty Box:
How do I change my subscription information?
You can make changes to your Beauty Box subscription by going to Beauty Box Manage Subscriptions page. Your shipping address and billing information will be updated accordingly.
In the event that your Credit Card expires or your shipping address in invalid, we will send you an email. Any shipping or billing information changes should be completed by the 10th of the month; if you don’t make necessary changes your subscription will be cancelled. If you want to cancel your subscription, please see the Returns and Cancellations section.
When do I need to subscribe to get the current box?
You will get the current month’s box if you subscribed by the 15th of the month, pending availability. If you subscribed after the 15th, you will receive a subsequent month box.
For example: if you subscribed between June 16th and July 15th, your first box will be August; however, if you subscribe on or after July 16th, your first box will be September. Note, the first Macy’s Beauty Box will be shipped in August.
I want to skip a month. Can I put my subscription on hold?
Not at this time. Your Macy’s Beauty Box will arrive every month unless you cancel your subscription.
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