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GlossyBox Subscription Box Review + Coupon – July 2017

Liz Cadman
ByLiz CadmanJul 17, 2017 | 106 comments

GlossyBox
3.3 overall rating
481 Ratings | 117 Reviews

GlossyBox is a monthly beauty subscription box. They have the best packaging in the business, their products are usually deluxe size or full size, and the value is usually good too.

My Subscription Addiction paid for this box. (Check out the review process post to learn more about how we review boxes).

FYI: GlossyBox sends out multiple variations of the box during some months. So, there may be some variation between what I review and what you receive.

The Subscription Box: GLOSSYBOX

The Cost: $21 a month (save more with 6-month or annual subscription)

FLASH SALE For a limited time, use coupon code TROPICAL to get a 3-month GlossyBox for only $10 a box!(Regularly $58.50 for a 3-month subscription.) 

The Products: Deluxe and full-size beauty products.

Check out all of my GlossyBox reviews and the list of the best beauty and makeup subscription boxes!

Ships to: US and Canada

Each box comes with a fold out card detailing the items included:

Now, on to the items!

NCLA Clean Up Your Act - Value $16

This is a nail polish remover pen made for precise nail polish mistake removal.

It comes with one pen tip in place, and three more as backups when you need them:

I tried this on a nail with dried nail polish and it did not remove the nail polish. So this is only for mistakes when the nail polish is still wet. (Still super useful!)

La Roche-Posay Purifying Foaming Cleanser - 15 ml Value $.60

Good brand, and great cleanser! It's light and refreshing, cleaned my skin without drying it, and was good with makeup removal, too.

Dr.PAWPAW Multipurpose Soothing Balm - FULL SIZE! Value $12.50

This is my favorite discovery in the box! First, it's just fun to say the name! And even better, it's an all-natural, fragrance-free, multi-use balm!

Trifle Cosmetics Lip Parfait in Exotic Fruits - FULL SIZE! Value $19

I LOVE the Trifle Cosmetics lipstick packaging! Plus their formulas always smell good and are ingredient conscious, too. This lipstick is creamy, moisturizing, and has a satin finish. The pigment is pretty good, but the color just washes me out. This is sadly a miss for me.

(Swatched in lower photo.)

Glossybox x Doucce Freematic Blush Palette with shade Summer Sunset - Value $24 total

This set includes a Freematic magnetic case ($10 value), and a Blush ($14 value). Subscribers will have the opportunity to pick their second shade for the August box. (The info card mentions signing into your account to take the survey, but also filling out the survey once you get an email - I'm not seeing a place to pick a blush color out online yet. If you see it, let me know!)

The Summer Sunset color has a matte finish and good pigment. Here it is swatched beneath the lipstick:

Luseta Beauty Coconut Milk Shampoo and Conditioner Travel Set - Value $5

This set is paraben and sulfate free, and the formulas smell like coconut. What else could I ask for?

Verdict: I think GlossyBox has been doing a great job lately. This box had plenty of full-size items, a high value (about $77), and some great product discoveries for me. (Loving that Paw Paw balm!)

What do you think of the July 2017 GlossyBox?

Starting at $21.00
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GlossyBox is a beauty subscription service box that allows customers to sample products monthly. Sampling lets the subscriber fall in love with new products and become life-long brand advocates. Each box is filled with five makeup, hair and skin care products from top brands.

Liz Cadman
Liz Cadman
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

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106 comments

Janet

Ugh. I subbed using the tropical code, received a welcome email, but never received a shipping notice or a July box. I just received shipping info on my August box. I’m also on a 10-14 day wait to hear back on the July box. This company has a long way to go if they want to be seen as a company with integrity. QUESTION: if I cancel early would I still receive the 3 boxes I paid for? (Assuming I even get the first, July box…). Thanks for your help.

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Lori

I didn’t receive my July box yet but did get billed for my August box without getting a shipping notice for my July box. I went into my account servey and it showed all of what I am getting in my box, so I assume it has shipped. I am far more pleased with the items in my July box than what was in this review. Hopefully it will arrive soon. The Aerin luxery body wash and De’bruyere after sun lotion replace the shampoo and conditioner. Hope this helps.

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Mary Weber

I received 2 July boxes and just received an e-mail another box has shipped. Unbelievable. I paid for July, Aug. and Sept. No response on my e-mail.

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vanessa

😮

Janet

Maybe you got my July box, hahaha!!! I got notice yesterday that my August box has shipped. I’m in California, so it may just be taking longer to get across the mountains.. By foot…

Nan

I don’t know how cancelling works, but I just got my July box yesterday and did not get a shipping email.

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Janet

Ha, maybe there’s hope. I’m usually pretty optimistic, but this company has me doubting. If they can’t hire staff to run the company right maybe they need to increase their costs… It’s hard to run a business these days, but communicating is so critical and other companies handle it well..

vanessa

Try reaching them through IG! That’s what worked for me.

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Vicki Vertrees

I so regret resubing to this box. This has got to be the worse box I’ve ever gotten plus my blush was broken into a million pieces. I’ve emailed them and their good about replacing damaged items but I’m so disappointed with this box can’t wait to cancel.

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vanessa

I got my 2nd July box today for referrals. Different items except the PeePaw balm, blush palette & another of the non-functioning nail pens.

Due to the 2 boxes I wound up with both La Roche cleansers (not complaining), but this time the hideous lipstick & a product I have even less use for: an AFTER sun lotion 😝 Sadly, no BM primer or Truffle oil.

But also, most importantly, NO beauty bag! 😯

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Nan

I’m confused. It doesn’t come with a beauty bag. Were you expecting one?

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vanessa

The gift/reward box was supposed to.

Granny

I was wondering about that. I ordered the Glossybox in July and received my box. My friend liked it and signed up under my name. I thought there was a mistake and somehow I was going to end up with July, July and Aug. for my 3 boxes for $30 special.

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vanessa

I posited question my question on IG, & was told the 2nd box I received was my July referral gift & I’d be mailed my bag separately.

vanessa

FYI, I still have yet to receive neither a confirmation nor a denial from GB regarding this mysterious 2nd July box….

Lynn

Has anyone else not received their box yet? Mine was billed at the beginning of the month but seems stuck in the packing phase? I emailed them 3 days ago but no response yet. I also tried to call but there was an automatic response saying they would return my call. I am very confused and hoping they are not just going to leave us hanging and disappear like llb did.

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vanessa

My cousin is!

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vanessa

I got July in a fairly reasonable amount of time & already got August shipping confirm email.

My referral, who is my cousin is still waiting for July too even though she received both July & August shipping confirm emails.

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Mary Weber

My August shipping confirmation was received today and was a repeat of July with less items. Customer service is impossible.

Nan

I don’t have mine yet either.

Granny

I used the $10 a month for 3 months coupon on this sub. My box had only one difference than the one above which was the beach cream instead of the lipstick. For $10 this box is not bad at all, but not sure if I would be happy paying $20 for it. The blush is a little on the bright side for me, although, I like the case. The beach cream goes on great but the shimmer doesn’t last (maybe I didn’t put enough on). Shampoo/conditioner is great travel size or perfect for when my grand daughter visits and she can have her own bottle. I can always use another face cleaner since I go through a lot of it. The nail polish remover will go in a bag of unwants because I only have my nails done at a salon. Overall, if I like the next two boxes I will stick around for awhile,

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vanessa

Box twins!

Same for the nail pen. I get manis so I DON’T have to deal with these (plus I really suck at it!)

Although it smells divine, not sure what do with the Aerin beach cream since I never go to the beach & avoid the sun like Dracula…. 😕

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Lola

If you got the lipstick and finding it smells funny or tastes funny is probably because it may be left over from the August 2016 box. The Fig and Rouge Detox Serum was from the Holiday LE box from November 2016. Check your expiry date. As I’ve been reading the reviews over the past few months and watching the promos and gifts to get you to sign up, I see a lot of old product going back as far as May 2016. That includes the after sun lotion and the Skin Co facial cleansing oil.

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Ana

I didn’t get the lipstick which I was kind of upset about because it was the one thing I was most excited about w this box.
But then I got the full size Aerin Beach Cream instead and I was psyched I didn’t get another lipstick. This lotion is awesome! Smells great, leaves your skin feeling hydrated and it has a little hint of a bronze with no “glittery” look to it.

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Amy

The lipstick is in a cardboard container and I call it Death Beige! You didn’t miss anything.

Marie

The survey for selecting the blush color has been loaded in my account. I chose the pink one!

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Nan

How do you find that? I don’t seem to have a survey at all.

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Marie

It was with my other product surveys for July. It was loaded just today.

Bria

I did the $10/month deal and I love my box this month!!!!!! I got the same box as Liz (love the smell of the shampoo/conditioner!) but instead of the lipstick I didn’t want I got a full size Aerin beach cream for hair/body. It’s $45!! I’m so happy about this cream, it’s amazing for my curls. Really happy with this $10 box!! Oh and my rituals box from gilt finally arrive today as well.

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vanessa

Bria,

Can you expand on how you use it on your hair? I also have curly (3B) hair.

Thanks?

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Beka

Same! And I opened the box and looked through it and was SO IMPRESSED! I said out loud in my kitchen, “that’s a really good box!”
I can smell nail polish remover really strongly in the box, though, so I wonder if the pen leaked or maybe the contents evaporated in the heat.

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Christine

Is everyone’s nail polish pen empty? People were saying their nail polish pens came dry and Glossybox on social media is telling people to fill their pen with nail polish remover or to dip the pen tip into nail polish remover.

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Amy

Yes. I contacted GB and this was the response: We have created a reshipment for the NCLA remover pen. Kindly note that no tracking information will be populated on your online dashboard, as this is a manual shipment. Please allow up to two weeks for the parcel to ship from the warehouse.

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vanessa

Could the replacement product a brand new something completely different?!??

Just saying.

Nancy

I e-mailed them about that days ago and never heard back. I am confused thinking it should have remover in it

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Amy

I asked and they said, We have created a reshipment for the NCLA remover pen. Kindly note that no tracking information will be populated on your online dashboard, as this is a manual shipment. Please allow up to two weeks for the parcel to ship from the warehouse.

Wendy

have they gone back to you by now? mine came empty too but no reply

Bridget

Mine is totally dry; I was so confused by it. Pressing down on the tip does nothing, and the pen is so light I don’t see how it can have any liquid inside it. I think they are just empty, and I’m not sure that they’re supposed to be. Having to dip it in my own remover is messy and difficult, which significantly lowers the value of the product to me.

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tpop

You can pull off the end with the extra tips and inside there is a wick. Fill the pen with remover and then push the end part back on.

Julie

So I like the box but on their site it says “On the hunt for a summer glow? Tropical Beauty starts right here!
At least 4 full-size products worth over $76
6 products in every box, delivered to your doorstep in our colorful tropics-themed design
Take a peek into the July box here”

The shampoo and condition comes out to $1.16 each so the value for this box falls just short of what’s advertised. I have the $10 deal so I’m pretty content every month. It’s like paying for a crappy drink at a bar and then getting happily surprised the times it turns out tasty! I can’t imagine paying full price for this though.

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TK

I got the exact same box as Liz. I didn’t get my box color choice but it’s fine. Everything in the box will get used. The lipstick is really pale but can be used to tone down a bright shade. My son has chronically chapped lips and face so the balm will go to him. GB isn’t generally a WOW box for me but I still really like getting it every month and I’ve NEVER had problems with my box or CS. I’ve been a customer for over a year.

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vane

i picked the blue and green box color for this months box, but when i opened it i got purple and yellow. pretty bummed about it… considering they asked us what we wanted. i made my decision before the deadline. they are all wonderful colors but would have love to get the colors you got!

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vanessa

I didn’t even bother selecting a colour pair because none of them appealed to me. I would up with blue & green. Meh.

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nancyisshopping

I’m wondering if anyone got the colour they asked for. I sure didn’t. I wanted green and blue too.

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Emilia

I did.

LB

I asked for red & blue and got red & blue but wish I got green & blue. LOL. They must have known I didn’t really want what I asked for so they gave it to me…

Nicole trombley

Nope i got yellow & purple too…i wanted red & blue

Cheyenne

I think I might be missing something from my box.
I had all of this except a lipstick and there wasn’t a different item. It only adds up to about a 50 dollar value. Should there have been an extra product?

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Jessica

What does your fold out card say?

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Erin

I didn’t get the lipstick, either, but got a nice face serum (Figs & Rouge Avance+ Invisible Pores Night Detox Serum, according to the foldout) – so it sounds like they forgot an item. I’d definitely get in touch with them about it!

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Noelle

Maybe the bar of soap? That’s what I got.

TBH, I love Glossybox. It’s a bit over priced sometimes at the $21 price. Still quality products overall. I am LOVING the $10 deals and will stay signed up (double boxes and all) as long as they offer it.

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Jess M

I really like this month’s box, but overall I think the value (even the best box variation) is too low for a $21 box. I mean, a 60 cent cleanser sample? That’s just ridiculous. Some of us longtime subscribers are stuck paying full price, while I think the overall value suffers because so many new people are jumping on $10/month sub deals.

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Sara

I emailed them and asked if they had any discounts. They gave me 30% off and sent me a refund of the difference.

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Donna

I cancelled my sub (monthly) and then resubbed at the discounted rate. Not sure if you want to do this or not, but wanted to share that it worked for me. That said, after my new sub is over I am done done done. I have had numerous issues and when I contact them, wait weeks and then contact them again, they respond with a “we are having staffing issues right now, so appreciate your patience”. As a customer, it doesn’t matter what your issues are – you are being paid for your service and products. This mix up with the boxes is the last straw for me as I did not get my requested box either. WTH?

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Mandi

I’m looking forward to getting this box once I return from vacation. Everything in it looks useful to me (lipstick, shampoo/conditioner, cleanser, etc.). Way to go Glossybox! This is another great month for them.

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tpop

I got this box, except something else (moisturizer?) instead of lipstick. I’m happy with it.

One thing. The palette comes with one blush pan, and they are sending a second next month and that is supposed to fill it. But if two are put side by side lengthwise, there will still be quite a space in the front. Is there supposed to be something else going there – a brush maybe?

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Zo

Yes, I believe a brush. If you google freematic blush duo you’ll see it.

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Barb

My blush arrived shattered. How is customer service? I’ve contacted them to tell them I don’t have the blush survey and they haven’t responded.

Cassandra

this is a good deal. I just don’t know if I need more products. I really should cancel sephora and get this since same price. I like the pawpaw and that is the cost of this box but not sure I would get it in the box.

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Abi

I’m really tempted by this deal, and this box is just so cute! The problem is I just can’t see myself using any of this stuff… I’m thinking about going with Ipsy or Play! for three months instead, even though this stuff is a higher retail value. To the existing subscribers- are you guys happy with your subscription?

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Mouthycole

I am. I like Glossybox so much, I ordered myself a second monthly box and a box for my BFF.

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Mouthycole

I also did not not get my color choice. And, instead of the cleanser for oily skin, they gave me the cleanser for normal to dry skin, even though I have oily skin and answered their beauty quiz as such. I don’t understand why they ask if they are not going to use the information.

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Taren

I’m gonna resub for this deal. The customer service has always been wretched but this box has also introduced me to some brands I’ve fallen in love with over with over the years, so I think I’ll give it another chance. Hoping they get their act together, fingers crossed!

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vanessa

It will be very interesting to say the least how the next 3 months go….

I’m almost dreading this month’s box.

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C.J.

I am almost dreading this box too. I really hope that I do not receive the same items as Liz did.

I have been a GB subscriber for nearly two years straight now, but after receiving horrible customer service twice, (just this year), this is my final box. I haven’t been happy with what’s been in my boxes for a few months now so, I’m not worried about FOMO.

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Terry

I’ve never been impressed with GB per the reviews, but with the $10/3 month promo, I decided to give it a try. They’re sounding kinda desperate, so maybe they’ll step up their game. We will see…………

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nancyisshopping

I was disappointed that I did not get the box colour of my choice. I picked blue and green and received red and blue. I was really quick to do my survey picking my colours so I’m not sure what went wrong. 🙁 I was really looking forward to the pretty box.

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Ashby

Same here! Except I picked pink and orange, and got red and blue.

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DB

I did not get my box choice either. Another reason why this is my last box from them. Don’t ask for my choice and then ignore it – means you are ignoring me. Also, took survey but did not see anywhere to give blush information for next month. Another miss for them.

Melissa

Shoot, I’m sorry the Trifle Cosmetics lipstick washed you out!! I love their products too and have a TC lipstick from GlossyBox from months ago lol. We have about the same skin tone so I’m sure it’d wash me out too :p I got the AERIN beach cream instead which I’m happy with!

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Chanell

This was probably the first GlossyBox Ive had in a few months that really delivered not only for the items but the box was so cute . I got the soap instead of the lipstick,

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AAC

This is the variation that I received as well. I am not happy with it. I don’t use lipsticks so the biggest value item is useless to me. My blush was also cracked and there is powder everywhere. Someone else tried to contact them, but their wait time is 2 weeks for a response. Not worth it to me. Instead, I cancelled my sub.

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BONNY ADAMS

How do I cancel?

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Luna

There should be a cancellation link when you sing in to your account.

Missy

Try calling them it’s much easier and make sure u call during a weekday. Their number is on their website under contact us. Also not to be rude but u must know that Lipstick could possibly be included with GB, and u don’t wear it sooooo

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AAC

Yes, I know lipstick could be included – but they have multiple variations of boxes and if they actually LOOKED at my profile, it would be clear that I don’t use lipstick. It appears they only use the profile for demographic data, but not to actually style our boxes.

Julie

I’m with you, I’ll be cancelling when my 6 months are up. 2 weeks to respond is ridiculous.

Did your lipstick have a bad taste? I’m wondering if mine was old or maybe got overheated shipping across the country in a heatwave. It tasted rancid.

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Lola

That’s the color I got in my August 2016 GB. Could be a leftover.

Christine

It is likely an older product that couldn’t sell for that brand. Hence, the unwearable color.

AAC

OMG, that’s terrible! I literally don’t use lipsticks, so I didn’t even try it. Hope their customer service can replace it for you (after waiting so long that they hope that you’d forget).