Allure Beauty Box vs Macy’s Beauty Box vs Look Fantastic – August 2017

What Macy’s says the value is and what the per-ounce cost of each item is, can be different. I don’t think any of the samples were worth $9 or $10 each, and they would have had to have been to get a $50+ value. Subscription boxes inflate values all the time.

Lol I wanted the Macy’s box. I subscribed the first day but then in late July I went in and changed my payment method. While my account said subscribed, no payment was taken and no bag arrived. I finally contacted them to say where’s my bag when everyone else got theirs, and they told me my account had been cancelled because I changed my payment method after the 10th. Whaaat? First, the original payment method would have worked, so basically they had 2 payment methods they could have used. When I protested and said I really want this bag, they said they could not send me the August bag but that the problem was that my billing and shipping addresses were not included. Whaaat? I screenshot my account page, which said “subscribed” and listed billing and shipping address. I told them at this point they should be sending it for free but I was still willing to pay for it, and that obviously the mistake was on their end. This is after about 6 back-and-forth emails. They told me to call customer service. I have been really hesitant to do that since others on this forum mentioned that when they called, their people had no idea there even was a beauty bag. That, and the fact that I work 2 jobs and don’t really have time to hang on the phone during business hours. So far, no bag.

I don’t know for certain, but I look at ‘sample’ size as just 1 or 2 uses and ‘deluxe’ size as around half of full size. It’s not always this way but think of it like this…

Small = Sample Size
Medium = Deluxe Size
Large = Full Size

I was wondering the same too. I always thought of sample size as like.. foil packets and deluxe sample size more like the small tube sizes.

I was wondering that too about the Macy’s box. I have had a packet sample of Philosophy purity made simple. That little bottle is surely deluxe.

Ugh exactly! That was my main issue with them: they completely avoided the problem. Maybe their training is to dance around the actual issue until customers get so annoyed they just give up? Well it worked with me cause I cancelled after never hearing from whatever branch was supposedly being sent my problem. Just not worth it. Disappointing and not at what I expected from such a well-known company.

I couldn’t agree more with you about Macy’s customer service. Not only do they not try to fix the problem on their end, but they hung up on me after twice ignoring my question and changing the subject. And I was nothing but nice to them and had already talked to 2 other people and been on the phone for 30 minutes. I finally gave up and cancelled. Life is too short.

You can google it and it will show up in news articles. It is publicly available information. As others have pointed out, LF isn’t taking over GB. It is the owners of LF have bought GB.

I did read though that they may eventually be making it so that GB subscribers can purchase items they like in their box and from their brand partners through their website like how LF subscribers can do so now through the LF website.

I haven’t heard about Lookfantastic taking over Glossybox, but early last week it was reported the The Hut Group, who owns Lookfantastic, amongst other companies, did acquire majority ownership in Glossybox. It’ll be interesting what possible changes to Glossybox this could bring.

The Hut bought Glossybox last week. They own Look Fantastic, Pop in a Box and a couple others. I wonder if the dynamic will change since I read they plan to use Glossy to push some of their other subs.

I had a similar issue w/Allure. I was charged after I cancelled, and another box arrived even though I had cancelled well before the date. They said to write “return to sender ” on it and mail it back, which I did. They never sent me a refund. That was like 4 months ago 🙁

I’ve had issues with them. You have to call them – you can’t settle it online. Out of these three subs, the only one that has ever given my any halfway decent service is LF, and I do mean halfway.

I have subscribed off and on to Allure many times over the past few years and have personally never had an issue.