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GlossyBox is a beauty subscription service box that allows customers to sample products monthly. Sampling lets the subscriber fall in love with new products and become life-long brand advocates. Each box is filled with five makeup, hair and skin care products from top brands.
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
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Update:
They just contacted me that they will replace the broken Blush in a few weeks – I’m happy for that.
However, I signed up for 3 months at 10 each. All I received was one box. Customer service says I only signed up for a “monthly” subscription so August is my last box. This is not right at all. So the saga continues.
It’s a shame because I like the box – but the stress of trying to get what I paid for is too stressful for me personally.
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TK
Wow! Lots of negative comments about this box and GB in general. I’ve had the sub for about 2 years and I agree that all products aren’t great all the time but it’s a discovery box so there will be misses. I’ve never had problems with CS, late boxes, broken or missing products. Sept will be my last box for awhile only because I have too many products.
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tracy
Not happy at all with mine I received 2 face cleansers and a mask. They had us pick a blush and I did not get the one I picked. pixie thing I will never use and I am not sure about the Mascara.
Last month my nail polish remover thing was all dried up and they wouldn’t do anything about it.
next month is my last month and only because I subbed for 3 months . I will stick to my boxycharm and that is about it.
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Von
I haven’t got my August box yet but I got an email from the company stating that this month’s box supposed to have a lip product but wasn’t included in the box.
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Von
*gotten
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Julie
Is glossy box officially a $10 box now? The curation is definitely not that of a $20 one… It’s like they don’t care. You can’t promise 3 full size products and not even bother delivering on that with the cheap ones! I mean the pixie brow gel was smaller than the advertised full size… and they’re counting a HALF a blush set as a full size product which I guess makes sense since all of us are paying half price for their box. At least the mask was full size but I doubt i’m going to even bother giving them another chance even at $10 a box.
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Marcia
I sent my daughter the July box intact without checking it. Alas, the Blush that many of you had issues with was sadly broken. I emailed them and received an automatic response saying to expect 10 to 14 business days until they reply – yikes!
Like many, I took advantage of the 3 months sub. Sadly, I will be cancelling as I don’t think it’s worth double. At $10 a box, it’s a great way to try new products, despite the breakage and overwhelmed CS.
If I read the comments correctly, I can cancel
Now and still receive my 3rd and last box for September – is this right?
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JuJu
No, you need to allow them to charge you for September if you still want to receive it.
As I recall, they charge on the 15th of the month.
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Gwendylon
They charged me the $30.00 right away so i think you can cancel.
Christine
I got a different variation as well. I got the three items everyone is getting (the Pixi brow, the lancome mascara and the doucce blush in vintage mauve – it is more red than mauve) and for the other three items I got the Sesha hydro mask, a Bliss foaming face wash toner and a Beautiful Nutrition Lemon Rinse for hair).
I’m actually happy with my box because these are items I will actually use. I am a little disappointed in the sizes of the products but Glossybox is global and their boxes abroad seem similar content-wise.
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Ana
I received a different variation…
-Pixi Petra Brow Tamer
-Lancome Mascara
-Douce Blush in Vintage Mauve
-Sesha Skin Therapy Botanical Hydro Mask
-Bliss Body Butter
-OGX Beauty Strength + Body Bamboo Fiber-Full Thickening Root Booster
I already cancelled this subscription. For starters they sent me the July box twice and I had signed up when they were giving the Ohh La la box as an extra for signing up. The roll on stick perfume in that box was completely dried out and crumbling and when I contacted customer service to exchange it for one that was in proper condition they basically told me sucks for you and we’re not replacing it.
I’d rather give my money to a company that stands by their products and cares about paying customers
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Julie
I actually had a decent exchange with customer service when the product they sent me was old, and dried out but it was still snarky and I was told that this was the one and only time they would switch out the product. (It was that horrendous red eyebrow powder stuff) but she did let me get a $30 Viche face cream instead.
Melissa W.
I got the same variation as you with my second account, except I got 2 mascaras, I guess by mistake? I’m so happy it was different from my first box.
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Cris
I received this box but with the Rituals shower wash instead of the mask. If I’m being honest, I will get use out of every single product in this box, shower gel, hand cream, under eye pads, brow gel, etc., but I still feel underwhelmed by the curation and size of products. Their website specifically said 3 full size items in the August box, but based on the pamphlet they sent this month, the only full size item in the box was the blush, I think the Pixi was supposed to be full size, but I saw a review video that pointed out that the full size stated in the pamphlet does not mach the one that was sent out, and I think they counted the eye pads as a full size since it is a set… which is lame because their pamphlet also states full size as four sets!
I received the blush in Pink Beach when I requested Vintage Mauve in the survey (Pink Beach is a beautiful color though). I reached out to customer service about receiving the wrong blush shade out of principle. They might not do anything about it, but at least I made them aware of the issue, and maybe it will help deter them from asking about color choices in the future if they can’t follow through with the requests. Lower cost subscription boxes are stepping up their game in order to compete but Glossybox seems to be struggling. Can I point out that their primary spoiler, the Lancome Monsieur Big was also in August’s Ipsy bag.
My issue with Glossybox isn’t even so much with the products that they do send, since I know that they may be a really good fit for some people, I’m upset that they hype up their boxes and make promises they can’t fulfill.
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Jay
Got my box today – I haven’t seen anyone get my variation yet. Also, the Lancôme mascara isn’t even travel size. On Sephora, the travel size is listed at 4 ml and costs $12. The one Glossybox is sending out is 2 ml, so that’s worth $6.
Here’s what I received, with cost breakdown:
• Lancome Mascara (deluxe sample 2ml)…$6
• Doucce Blush (1 pan)…$14
• Pixi Brow Tamer…$10
• Dr. Babor Eye Gel Pads (1 set)…$7.25
• Bliss grapefruit Body Butter (1 oz sample)…$4.15
• Aromafloria For Feet’s Sake foot butter (1 oz)…$4.00
GRAND TOTAL: $45.40
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JuJu
Gosh, that is such a poor value for a $21 box…
I am so glad I didn’t jump on any of the numerous Glossybox offers, I had a feeling the boxes would be disappointing even at $10 each.
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Rachael McCarley
Absolutely. This is my first box and I was thoroughly disappointed. I purchased a 3 month subscription, so hopefully they will do better next time.
Regina
Can someone please explain to me how you can sign up for this box on July 28th and your first box arrives on August 10th. And it. Says on glossybox site your subscription ends in September but it also clearly says you signed up for 3 months. Btw I did not get the magnetic compact I only got a blush pan.??? Help ??
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Cris
If you signed up for the 3 month deal at $10 before the end of July, you should be getting the July, August, and September boxes, thus your sub would end in September. However, it sounds like quite few people are getting their august box before the July which is a little odd. You can contact Glossybox, but good luck getting a response from them soon. If you aren’t feeling the boxes you should cancel before the 15th of September or else I believe they will renew you for 3 months at regular price. I canceled mine super early, at the beginning of August, just to be on the safe side. Getting a response from customer service is slow, but canceling is surprisingly easy.
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Glossybox subscriber
This happened to me too! I got the August box but not the July box. If they no longer have the July box available they should at least offer August, September and perhaps the October box instead of the July box
Regina
Yes have already cancelled, this box seems screwy and the items aren’t all that. But that is my opinion
Emmy
Just got mine and it was a different variation than this box (I can email pics if you want!). Aside from the Doucee bush, Pixi Brow tamer, and Lancôme Mascara (which are items it looks like everyone got?), I also received:
-Sesha Skin Therapy Botanical Hydro Mask (a single mask sheet with a listed value of $9/sheet)
-Bliss Fabulous Foaming Face Wash (in a travel size of 2 oz, full sized is $24 for 6.6oz)
And finally, a “Glossy Fave Bonus Product”
-Lemon Rinse Gentile Clarifying Treatment (full size is listed at $10/ 13.3 oz, the size sent was 2 oz…)
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vanessa
I got this exact same box. Thank god for small mercies!
But I will be canceling again after my $10/month deal ends. Unless they offer another one….
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Monique Eckert
I’m not even in for another $10. Byeeeeee
Hello Boxycharm
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Chris
I canceled glossy a year ago and never looked back! Boxycharm gave us a full tarte palette this month!! Plus an entire brush set and 3 more things for
The same price as glossy! There is NO comparison!!! None! Boxycharm is the best!
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Kara
I am glad I canceled this one. I loved some of the special edition boxes, but their regular box went way down in value and substance.
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Regina
Well I guess a lot of us feel unlucky. I still have yet to see the july box .much less this one.
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Jody
Just got my box. On my picks sheet it says I got a bonus product. The Rituals Cosmetics shower foam(1.6oz). The other five products are the blush, brow tamer, mascara and body butter in blood orange plus white pepper(yuk). I couldn’t even get the lemon one! This is not even close to $100. 6 products and only the blush is full size. Nothing broken this month!
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Nancy
Lol…I love that body butter scent. I didn’t get it tho..did anyone get the lipstick that is mentioned in the pamphlet? I am really trying to love this subscription, but failing miserably..Will see what they offer for black Friday…yes ladies it will be here before we know it.
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Zo
This is my box too. The white pepper scent seems like an odd addition to the lotion. It reminds me of the scratch-n-sniff stickers from way back when.
The blush is the color I selected (pink beach) and it is a great color on me. I like Rituals shower gel. Actually everything is this box is great. No complaints other than the lotion scent. It’s greasy too.
this was my 3rd box of a the $30 special and I had already cancelled.
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Carolina
I just got this exact box. What a bummer. I was hoping for the clay mask. Glad I cancelled.
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Michelle
So canceled. How do you make me feel gypped and I only spent $10?! That’s a spectacular feat.
I can’t imagine them staying in business with boxes like this, especially at their normal price point.
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wendy
I didn’t get the clay mask 🙁 which is the only thing I wanted here besides the mascara…. i got some delux sample of a shower gel… like 2 use max… -_- … after a horrible costumer service experience last month + this box 🙁 i wont be keeping this… not even worth the 10 bucks deal
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Amyr
Box Twins! I am so disappointed with Glossybox.
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Amyr
I am so out after next month. I had no full size product in my box. Last month they left out the Aerin product and I emailed CS with no response. How do they stay in business? This is the worst sub box I have ever subbed to! I really really hate Glossybox!
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Alison
I didn’t get that either last month, but I did get some truffle oil cleanser.
This month I didn’t get the clay mask. I got a whipped shower cleanser or something like that. I am not home to look at it right now.
I cancelled.
Michelle
Yes.
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sparklezgla
Never pay full price for Doucce Blush..they shouldnt even be on the high-end category..and other brands like Ofra and Kadar Manna dont deserve to be high ends/..they are worthless
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Monique Eckert
Agreed, made in China junk.
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bmcd3713
Funny, I really like Doucce. Their consistency is creamy and their pigmentation is great. I’m a fan.
Amanda
This box has a max of $85 if the eye pads set is worth $29…if not…then it is even lower. TBH this box is pathetic when I thought glossybox was supposed to be over $100 dollars worth, so they need to get it together asap.
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Delilah
It is 1/4 the full size of the eye pads. So, yeah 🙁
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bmcd3713
Amanda, the eyepads are actually only 1 set and the package you quote is for 4…thus the Glossy pads are $7.20 a set. (see below for breakdown)
• Lancome Mascara (travel size)…$12.
• Doucce Blush (1 pan)…$14.
• Pixi Brow Tamer…$10.
• Dr. Babor Eye Gel Pads (1 set)…$7.20
• Bliss Body Butter (1 oz sample)…$4.15
• Freeman Charcoal Mask (FS)…$7.99
GRAND TOTAL: $55.34
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Cheri Lynn
Wow! I was planning on cancelling after the first month but forgot to. I’m definitely canceling after I get my box. I love BoxyCharm and just got my Ipsy and love what I got. I don’t need this stuff and I’m paying full price right now.
Elle
Does anyone else laugh at the phrase “travel size mascara”? As if when you are packing your lugage anyone would ever think or better switch out this tiny tube to a slightly tinier “travel sized” tube of mascara? smh
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Skimbogirl81
This one is 1/2 the size of the travel version. So I guess that makes it travel size for gnomes? Or overnight size?
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Joy
“Travel size for gnomes” is the best sample size descriptions I have ever read. Birchbox seems to exclusively cater to the gnome population– it makes so much sense now! Hahah
Melissa W.
I got my box today.. everything was the same except for the clay mask. I got a 1.6fl.oz Ritual shower gel instead. Also.. I did not get the eye shadow color I picked. This box was just not even worth the $10 for me. Very disappointed..
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Lola
I got the same thing as you 🙁 Which means absolutely nothing I received was full-size. I already knew I was breaking up with Glossybox this month (I cancelled last month but they make you hang on for one more), and this really solidified my decision. The products this month were a lot better quality than last month, but it still wasn’t enough to sway me.
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Michelle
Ah, Glossybox and I may be breaking up this month. Glad this was a glossydots box for me.
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Janet
Haha. Glossy and I just broke up. I’m worth more than the way they treat me, I don’t care how much the value of the box is. Why do we support this kind of mediocrity? I dare say, every one here is worth more than the way they are being treated by glossy. There are so many subs out there that are honest, have integrity and treat you like you matter to them. I won’t accept this in my life anymore.
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Barb
Just don’t think it is worth full price after my 10$ a month is up. I will be cancelling
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Monique Eckert
This, already cancelled
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AmyF
Can you please tell me how to cancel? I looked in the FAQ and I do not have a grey cancel button.
Charlie
Glossybox has been like this for the last couple of years.. I know because I’ve been watching every review in the hopes they will have some great products included that will make me cave and sub. It hasn’t happened. I won’t subscribe because the high price point items are usually unrecognizable, and the full size products are becoming few and far between.
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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.