Lip Monthly Subscription Review + Coupon – July 2017

It has been such a wonderful experience using Lip Monthly’s service. I’ve received amazing Lipsticks and Lip Balms this and last month. I really can’t complain about anything really. I can’t wait for this monthly box and I will keep you posted. 🙂 I recommend Lip Monthly to everyone. Actually everyone in my family (girls of course) are subscribed. ^_^

It’s November and I must say I have never been happier with any subscription I subscribed before. I get my box on time and OMG the items are just amazing. This month I was so happy to try lipstick shades and it suits my skin perfectly. I love that all of their brands are cruelty free. Big Thumbs Up for Lipmonthly from me! 🙂

Check out their BBB site, they have an F rating with 36 unresolved complaints, mine included. Even their own Facebook page has tons of comments with people posting about their issues. I NEVER RECEIVED MY FIRST BAG, I cancelled. They confirmed my cancellation via email, and proceeded to charge my card $43 FIVE DAYS AFTER CANCELLING MY ACCOUNT! I love subscription companies but this is the worst I have ever dealt with….how they get away with a policy of NOT issuing refunds is beyond me. Hands down the most deceptive company with the worst customer service and the most fraudulent billing practices I have ever dealt with.

I have been subscribed to Lip Monthly for about 5/6 months now. I call what we have a love/hate relationship. I literally know their entire customer service team by their first names because I have and issuse EVERY SINGLE MONTH!

I stay with them because my love of lip products and I actually do get my bags. They take my money out on the 30th of each month (So for my 090117 bag l, they charged my account on 080117). I get my bags around the 26th-31st of each month. Horrible, I know. I do like Lil products and most months it is worth the wait.

When you email them it takes around 2 days for a reply. Replies are usually them answering a question with a question and when you email back with and answer… it is another two days before you hear from them again. THIS CYCLE CONTINUES FOR WEEKS!!!

Don’t dare think about commenting on their Facebook or Instagram about your issue or how horrid they’re treating you. They literally delete your comments! Try it yourself, not joking.
In addition, if you write a public review on your personal page about their service and it’s NOT positive (because they don’t do their jobs), they will take time out to block you from commenting/posting/or accessing their page altogether, BUT WON’T TAKE TIME TO ACTUALLY FIX THE PROBLEM.

Oh, BTW… My issue was requesting they
fix the technical issues on their website (this happens often) so I can update my credit card info and GIVE THEM MONEY! They kept telling my it was fixed and I kept sending screenshots showing them it wasn’t. They finally stopped replying to my emails until I blasted them with the screenshots via social media. Proof is on my instagram: rocklahoma22

End result: they blocked me via Facebook and fixed the issue after about a month.

Hi. I’m a box addict. I love my beauty boxes. I love lip monthly bag but I’m so frustrated with the fact that they take forever to ship. They charge the first of the month but they mail the bag the end of the month. Like August box I still don’t receive it yet. I already sent them an email and they haven’t responded back.

They have great products. They’ve branched and note include one non-lip item each month. However, their customer service is the WORST I’ve encountered with any of my subscriptions!

I was subscribed to LipMonthly last year for several months(almost a year) and never had any billing issues. What I did, and what I recommend, whenever there’s a company with good and bad reviews about billing, I use a pre-paid card and only load the card with the amount that they’re suppose to charge. It’s so much easier to cancel a subscription this way too because after canceling, I also stop loading my card. I’ve also read that people cancel but the company continues charging they’re bank. With a pre-paid, you won’t have that issue. I have an American Express Pre-Paid card from Walmart.

Do they have you fill out a profile?

I prepaid for the year in October the last 5 months the last week of the month I still don’t have my bag. I email the company they give me the same one time ridiculous story. They tell me they’ll make sure my bag goes out send me tracking information. A week later nothing I email again. if I’m lucky by my third time contacting the company when it’s already the next month they’ll send my previous months bag. I also bought a limited edition $39 out from them around Christmas they charged my card 11 times for the kit. When I tried to get the money back they said they never charged me despite the fact my bank provided the records showing they took $39 our 11 times. Had to dispute the charges with my bank huge never ending deal.

Thank you for modeling these, Tiffany! It makes a real difference. Most berry shades are too dark and brownish but this looks like there’s some nice violet in there.

I had an issue with Lip Monthly earlier this year. I didn’t get the March bag, did the whole contacting / “We’ll send out a replacement right away” thing a few times; got my April bag then cancelled; finally got a replacement bag in JULY. Of course it was totally different items than the March bag, but by then I was just so happy to have not lost my money.

But they do have great value, and I might subscribe again sometime when I have more money.

I wish I had gotten this bag. My Pixi & lippie were horrid colours & the primer didn’t work on anywhere.

The only item I kept was the liner.

You look good in all your shades!

Great review! I love seeing the products in action. They all look great on you! Well done! 😊👍

Oh.. I really want that Pixi tinted lip balm!

I got this bag, my first in a couple of years, and was really impressed. I keep that exact shade of the Pixi balm in my desk at work — it’s my go-to throughout the workday, has been for years. I got different colors on the lip liner and liquid lipstick. Everything was super wearable for my coloring.

I wish I had gotten that berry color. This was my first month with Lip Monthly and I was pleased. Unfortunately the primer I’m not too sure about it. I used it. To prime for eyeshadow and it didn’t seem to work well at all. Ill try to use it for other uses.