Rachel Zoe Box of Style Fall 2017 Review + Coupon

For those that had varnished rings- I think it was whatever was kept in the baggies with the rings that caused the discoloration. I took mine out of the packaging and just let them air out for a few days and now they look exactly like they are supposed to and I haven’t had any issues while wearing them! What was originally my disappointment in purchasing has now resolved on its own without needing to contact CS.

As for the tray- I think I lucked out here as I only had one scratch which I didn’t even notice at first because of the location on the edge of the tray and the way the light reflects off it. In my case I won’t be asking for a replacement since it’s so minor, but I will say it should have been packaged in bubble wrap and my box had defintely been opened as it wasn’t closed all the way and there were visible fingerprints on the tray. It didn’t bother me so much as I’m sure they were checking all the boxes for defects after so many folks had issues, but I know this can be an issue for others. They could have at least wiped it down to make it less apparent. Lol

Overall I really enjoyed this box and am glad I decided to purchase even after reading all the comments on here.

I’m trying to cancel this subscription, I wanted to cancel when I first saw the spoilers for this box. I’m not happy with any of the items. I haven’t tried the masks yet but the oribe cream makes my hair look unwashed an oily. The lip color doesn’t work for me. The bag is not a color I have any use for and I can’t wear rings at my job. I emailed them to cancel, they never got back to me and then I received an automatic email today with a survey on how my request was resolved. Well I’m not happy because it hasn’t been resolved yet. I’ve been very happy with past boxes but I don’t like how you get billed a month before the box even ships and you can’t cancel once you’ve been billed.

So I’m rather miffed at the moment. My box shipped out over a week ago, but hasn’t moved at all. Each I have tracked it, it’s says the same thing, that the box arrived at the shipping facility in CA on 9/28. I’ve been in touch with FedEx and a trace was put on the package. The CS rep I spoke to stated that it’s most likely lost. I then contacted BOS to find out how they would address the issue if the package is lost, I was told that I need to wait 10 days after my box was scheduled to arrive, and then they will discuss options for resolution with me. I ordered this box in the first week of September, I expect to have it in my possession before November.

The. Rings are size 6 and I’m a size 8 can they be made larger with out damaging them ? The company won’t answer that question.

The add on necklace and earrings I was told were sold out so the Zoe team gave me back my money. Awwww really wanted that!

Guys, I just had a really good experience with La Soula’s customer service. Like many others, one of my rings was tarnished and gross. I emailed Box of Style’s customer service and still hadn’t gotten a response after a few days, so I went to La Soula’s instagram to see if they had posted anything about the rings. On one of their pictures of the rings where people had been commenting and complaining about the quality, La Soula responded and said there had been a bad batch of rings but that they wanted to send us new ones. I emailed [email protected] and she responded almost instantly asking for my address and the color of my rings so they could send replacements. She said they’d be shipping out around September 26. I am SO IMPRESSED with the response I received and I encourage anyone who hasn’t had any luck with BOS customer service to just email La Soula.

Overall, I’m very happy with this box. My rings arrived bright and shiny, with no tarnish whatsoever. I adore the masks, my skin looked incredible after using one mask (I don’t usually see results like that from a single mask application). The oribe and nudestix products will definitely get some use, I really like both. I have listed the Gigi clutch for swapping as navy isn’t really my thing (I would keep it if it was a different color that worked better with my wardrobe). The odeme catchall tray, which I was excited to receive, is the biggest disappointment for me. The “gold” color is extremely orange IRL. The tray also has several scratches on it. It’s a shame since I *love* the black & white odeme tray from Popsugar. My fave box of all time is still Summer 2017, but I still feel that I got my money’s worth with this box.

Purchased the fall box Sept 6th, still hasn’t arrived. No email saying it was shipped, no tracking #. Emailed them about it, got an email back with a complaint ticket number but no response other than that so far.

So I got my box over a week ago and I recently posted on here that I was surprised to see that so many people received defective rings and trays because I thought mine were fine. But I have only been wearing one ring and didn’t really look at the second one. I just looked at it- The second ring is literally BLACK in multiple places and had literally never been out of its bag. I’m so disappointed! I was so happy with this box originally but to see so many people having the same quality issues is not okay. 🙁

Are the add on items in the box or sent separately?
I used the cream cleanser and serum. Lovely! I have sensitive skin too!
Bag looks classic in style. Will use it! Hardware looks like metal and a plastic metal. Hope it doesn’t break….but love the purse.
I love the lip and hair product!
Rings are cute! The ball theme is big design with Tiffany this fall too. Love this box!

If anyone is interested in selling their face masks, I’m your girl! karenlhsu at gmail dot com

Has anyone gotten their box yet? My account still says pending payment which has never happened before and there’s no indication of shipping. Just curious if it’s just me.

I was excited to get this box. I just received it today and honestly I’m a little disappointed in the quality. The purse is a stiff, plastic feeling leather and the embossed print is unappealing. The rings look much better in the pictures than on your fingers. If there are any sparkles on them I can’t see them. The gold tray I received is scratched and smudged. The only items that I really like are the lip gloss, masks, and Oribe hair product. This was the last box in my yr long sub and I will be canceling. I just hope I don’t have a difficult time with that.

@liz, the review refers to the Gigi clutch being leather, however the Box of Style booklet and the preview and reveal videos from Box of Style do NOT advertise the clutch as leather. Did you receive information from BOS that the materials are leather? My clutch had a big “made in China” sticker on it and nowhere on or in the bag itself does it say the material is leather. I don’t think it is leather, and was wondering whether the information in your review about it being leather was accurate. Thanks.

Where do I find your name?

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I swapped for the tray and it looks more copper to me than gold. The color is emphasized even more when I hold it next to actual gold things I own. Are there color variations or does everyon’es look this way?

Oh dear. I hadn’t been keeping up with comments and just saw how many people had issues with their trays and/or rings. Mine were both fine but this makes me worry about future boxes. It sounds like something went really wrong.

I think there a huge problem with quality. Too many people are commenting that their rings and trays are tarnished. Is RZ getting these trays for a really cheap price? And the rings? There seems to be a quality problem there too.

I have not received my box yet. But these comments have me concerned. I think it is time for me and subscription boxes to part ways unless I get a very deep discount.

The comments on the tray are too frequent. These trays sound like they are returns or very old. I know that people are telling the truth about these trays. Something is terribly wrong with them.

BOS used to be my favorite sub box.

I have not received my box yet but I trust and believe all these complaints. Something is wrong with the quality of the tray and rings. Now the BOS seems to be a platform for hawking her clothing line. They are all over the promo shots.

I just received my Fall Zoe Box of Style and I LOVE it. I love the face masks, and the beautiful cross body bag. I can’t wait to use it, and I love that it has a long strap since I’m on the taller side.

I ordered the silver rings since they ran out of the rose color by the time I made my selection, and now I’m glad I did. This was my last box of an annual subscription, so I’m a little sad. And on the fence about re-subscribing since I loved at least 1-2 things from each of my boxes.

Since I was an annual subscriber, they gave me the Odeme compact mirror, which was a nice bonus, but I don’t think I’ll use it very much. There was also a note on the invoice about an Annual Gifting Notecard, but that was missing from my box. I don’t know what it is, or if I even want it, but I thought I would ask. I emailed the customer support at 7 pm on a Monday, and they responded 1 hour later with an apology, and that I should see a tracking notice with the note card shipment the next day. I feel like I lucked out with my really positive customer support experience and wanted to share.

Anyone have big fat fingers? I’m about a size 11 so I’m wondering if the rings will fit? Also what do people think of the bag? I really like it, but I felt burned by the spring bag. I hated the quality.

I thought I was the only one to have received tarnished rings.
My gold tray is missing gold along the top edge and it was pretty smudgy when I unwrapped it. The bag looks really cheap, too.
I usually love my BOS but this is the first time I feel gypped. There isn’t anything in it that feels chic or special. I think I could have gone to TJ Maxx and picked-up most of these kinds items myself.
Still waiting to hear back from CS about having my rings replaced.

Oh barf, you guys, my Odeme tray was USED and there was someone else’s gross makeup all over it. Between that and my rings that don’t match and bend easily, I am super disappointed with the quality control for this box.

I am selling a compilation BOS box w/the following 8 items: from Summer ’17 box- Helena Quinn Custom Kimono, Sole Society Panama straw hat, Raen Durante tortoise sunglasses; from Spring ’17 box- Symbology scarf & Stella Artois Chalice glass; from Winter ’16 box- D.L. & Co Birch candle, & Juicy perfume sample; from Fall ’16 box- B-low the belt leather Gatsby wrap tassle belt. *All items are new/never used or worn & in orig packaging (of course some things were tried on). I will sell box for $65 OBO. I also sell on Poshmark & am willing to list there if anyone is interested & buying on Poshmark makes it easier. Just trying to weed through all of the stuff arriving & not being used. P.S. the candle is of excellent quality & smells amazing. I suffer from migraines & am sensitive to smells, so I don’t anticipate ever lighting it. Please let me know if you are interested. Thanks!