Target Beauty Box Review – September 2017 – Your New Basics

I just got an email saying that you can purchase anything full-size from the two September boxes at 15% off, with promo code “SEPTEMBERBOX”.

This box and all of its misrepresented sizes was pretty lame, but the coupon not working is the icing on the cake. Target chat is not making me happy.

Why even bother? I gave up Target boxes some time ago and I’m happy to not stress over these any more. For me, the Walmart box is a far better deal.

I don’t have a problem worth mentioning for all of the Target boxes. Most have useful items in travel sizes which I really like. For $7 or $10, there’s nothing so bad as to complain about. If they screw up on the sizes they post now and then, so what. I expect them all to be a trial size and when we get a cool full sized item great, I’m happy. Too many more important things in life to worry about a few lost ounces/ And really, the remarks are getting rude lately. Ya don’t attack a person personally for their opinion or misinformation or whatever. Just mind your own biz and stick to your own thoughts. Leave others alone and be polite. Geez. Even I had to learn to work on that. Now, I comment without unnecessary criticism and stuff. I just want to be a better person, not a bitter person. Noone likes those sort of peeps, lol

DANG!!! I think the trolls have landed here!!!

It’s not easy to hop off the customer service merry-go-round of nonsense, I’m well aware. However, I *try* to be mindful that I am a willing participant once it starts to make me physically ill on top of the loss of time. Time is money – just food for thought.

I’m sorry. But if I were the one writing this review for Target, I would be pointing out the discrepancies on the sizes of SO many products! But I guess if you’re getting them for free and getting paid to review them, that’s not a concern?

They finally fixed all the sizes. They also removed my negative review…hmmm…

I ordered both of the Target boxes thus month. While I was more excited for the products in the other boxes I knew this box would be a win for me because of the travel sized* Sensodyne and Nivea products. I use both of those regularly and appreciated getting a travel friendly size.

I was surprised that Liz didn’t find the Nivea moisturizing. I have really dry legs and arms (during Winter they used to get super irritated) and this is my favorite moisturizer. It keeps my skin from getting irritated yet isn’t so heavy that it is difficult or uncomfortable to put on clothes after I shower. I love this stuff.

*After reading the comments I saw the discrepancy issue Target had with the advertised sizes versus the actual offered sizes. I personally didn’t notice the size discrepancy (maybe because I am super familiar with most of the products offered so I could tell these were small sizes) but I agree that Target needs to get on this quick. Just look at Honest Co., which I actually love and subscribe to, they now are going to have to pay out a lot of money over misleading terminology. I hope whomever is connected to these boxes ensures that the correct sizing info goes out.

To the previous poster who has had these boxes lost at the post office. I recently had some lost packages and dealing with it was a nightmare. Add to that now a lot of places shipping UPS and FedEx use USPS for the final leg and now my expected delivery dates are never accurate because they sit at the post office for an extra day or two (or three in my latest case) before they deliver them. Madness!

Ok, obviously, I’m not the only one that is not happy with target over this box. Chatting online with them IS NOT GOING TO HELP YOU. YOU NEED TO CALL THEM!!! 1-800-591-3869

What I just read on the site said 2.7 oz on the lotion and in the picture it is pretty obvious that it’s small it’s the same size as the masscara in the picture.

I’m not sure why so many are upset about this box. Yes, it says 13.5 oz, but just a look at the picture shows it couldn’t possibly be a full size. Anyway, I love the box and am happy with it. For the price, it is a great value and so much better than some of the previous ones. Of course, we all have our favorites, and what works for one person, may not work for another. Of the two offered this time, this is the one I was excited to order. Yes, last month, or was it the previous one with the Frizz Ease deal, there was some disappointment with the size. The picture shows a tube, and I received a foil packet. Disappointing, but not a deal breaker. I’m just glad Target does this. It’s a great way to try new products and I love trying different mascaras. It is more exciting than combing through the trial bins and much more affordable, especially with a coupon to use for other purchases. I hope Target doesn’t decide it’s not worth the effort to continue. I look forward to seeing what is offered each month!

I’m relieved to see that I’m not the only one upset about this box. There was even someone that live chatted with a rep before buying the box to confirm that the lotion size listed was indeed the size they were going to send. The rep confirmed that the sizes listed were the sizes they were sending…I say we call a boycott on target beauty boxes!

I am just floored by how Target is plagued by these issues. They’ve had so many mistakes with these boxes(loved it when they sent out expired coupons one month) and sooooooo many complaints from people- who is running this part of Target? It’s just a constant stream of mistakes and you think someone would get a handle on it, but no. There should be some idiot along the way that says, “We don’t make this thing go live with mistakes or misleading info.” Most companies would see this as a liability due to repeatedly using false advertising tactics. I have not received my box yet, but I’m pretty much done with these beauty boxes. How cheap is a $7 beauty box if I have to spend time dealing with customer service every other box? The coupons rarely(I’ve only ever had one work) work and that’s even more time dealing with CS. JFC. How hard is it to put accurate script up on your site? This should be a valuable marketing tactic for Target AND their suppliers products. It should be a slam dunk.

Not only is it false advertising but then they are not being consistent with how they are handling complaints. Why is it that I am getting sent a replacement box, others are getting full refunds, others $3 refund, others have to return it and deal with it from there??? That is why I decided to call. My 1st call did not go well. During my second call, I asked him nicely to stop interrupting me then asked him to ask his supervisor if they understand what false advertising is and that it is still being falsely advertised. Here’s the # 1-800-591-3869

I can’t even order Target boxes anymore. I don’t receive them! I’ve only received one out of the three I have ordered. The boxes make it to the Corpus Christi main post office (per the tracking number), but never make it out of there, atleast not in the correct hands. When we put in complaints to the post office nothing happens. Tired of throwing money away so somebody can steal my stuff. Miss you Target boxes 💔😓💔

I’ve never complained to Target but it was the principle – it states 13.5 oz and it wasn’t. I only bought it for that. I also didn’t appreciate that their customer service chat wasn’t consistent. Different resolutions from different reps.

After they put me on with another chat person – after about 15 minutes – she said she would refund me 3.00.

I went on chat and got a $4 refund – seems strange they wouldn’t refund the full $7 but I didn’t argue since I got to keep the items.

i was told in chat I had to return it and then they would refund me

I asked their CS about the advertised sizes vs sizes I received via chat and was given a 100% refund pretty quickly and easily.

I love that you can see what you’re getting before you choose to buy it. If you think about the low $7 price, no one should complain about the sizes being off. The mascara alone covers the cost of the box. These boxes are always so much better than the expensive ones that run $50 and include $35 worth of product.

I just went to double check and this box is still available and still has the stated value of $35 and incorrect sizes are still listed. I do not understand how they think this is ok. This is the type of things that they will get a class action lawsuit filed against them.

Ah, this was the box I received. When I went online to order I wasn’t offered a choice of boxes (or I didn’t see the option to choose) so I’m happy to have received this one. The value of the contents with the $3 coupon definitely exceeds the cost and all the items except the conditioner are useful to me.

I would not bother with emailing them! They still have not responded to any of mine. Call 1-800-591-3869 It took me calling twice but it’s not just the Nivea that’s off @ 2.7 oz but advertised @ 13.5, sensodyne 0.8 oz advertised @ 2 oz, both Acure advertised @ 1 oz each advertised @ 1.3 oz, Garnier @ 6ml advertised @ 7ml. The only things that are the actual advertised sizes are the the mascara & Simply cleansing water. Not sure if I count the 2 cotton rounds… Be careful opening this box. There is a seal on the simply cleansing water but mine, the cap was not on all the way, neither was the seal. So it leaked all over everything. Everything has red stains from the red, wet tissue paper. It’s not that I can’t go ahead & use them but I didn’t buy it for me. Since it’s still available, I requested a new box sent out.