BeautyFIX Cyber Monday Deal – Buy 1 Box, Get 1 FREE!

Received my order today! Got all 3 boxes! yay!

Me too! I just got mine today. Exactly what I ordered. I’m impressed they followed through and didn’t pull a glossybox.
I’ll be shopping with this company instead of the hut group from now on.

Well it’s good to hear they actually shipped an order. Fingers crossed I get the 3 boxes I ordered.

Neither. I checked my account on their website.

I emailed CS and it took two days to respond to my initial email. I received a new invoice through email from CS and they confirmed that I was getting the 2 free boxes as well through email. I also received a shipping notice and tracking number as my boxes shipped yesterday.

Dermstore has a limit on the amount of reviews you can do each month, or else people would get way to much free stuff with all the rewards. I forget that limit.. maybe 5 reviews a month? The limits should be under their points section.. Hope this helps..

Well that sucks, the juice beauty cleanser was the only thing that I really wanted.

Hmmm, mine still shows an order # but no other info. Argh, I’m so impatient.

That’s awesome! Does yours show pics of all 3 boxes? Mine shows the nov and then one thanksgiving throwback (the nia24 box) but quantity 2.

Yep me too. After two days customer service finally emailed me back and gave me an order confirmation and confirmed I would receive the 1+2 free boxes. 🙂 Yay!!

Did your order history always have your order or did it just pop up? If I type it in status it just says order placed but is not in the order history.

Did they ship yet? I’m still waiting.

This is so unnerving. They’ve charged me 37.13. But I also found a return in my account history at dermstore for the Thanksgiving throwback with a memo “error warehouse” for 21.20. Sent them an email earlier today. Why did I order this? Not worth the aggravation and dealing for hours to get it straightened out (again).

I’m in the same boat, just got the one email with 3 boxes on it. No follow up email, order status just says placed and it’s not in my order history and the charge is still pending. Just sitting here with my fingers crossed!

Thank you ladies, I’m in the same boat.
Paid with paypal, got confirmation email and nothing since.
Fingers crossed.

Mine is not even showing up in the order history. Their chat doesn’t seem to be working but I don’t want to bother them and get a bad rep to cancel it. Seems like they were overwhelmed yesterday and it may take a few days to get orders going. I was definitely charged though. Does yours show up anywhere other than your confirmation email?

Yes, it was a mistake. Not sure if everyone’s boxes have been canceled, but so far some people’s have…. I never received a specific email about the issue, just bizarre order confirmations. Had to contact CS to clarify.

Ugh, they better not cancel or change my order. After so many bad experiences in the last 2 months I think I’m done with beauty boxes for a while.

I meant gone completely

Double check everything with them. I never said I wanted my order reinstated and yet it was reinstated and made into a subscription($24.95? with the extra box) instead of the earlier original order. I have had 3 different orders emailed to me and I only ever made one. And I canceled that one after they said my actual order would not be honored.

Well, I just chatted with them a 3rd time. Now it’s like my original order never existed, despite the various confirmation emails. I hear that they have great CS, but this has been one hell of a bad first date and it will be my very last with them. They still can’t answer my question of why they are honoring some orders instead of others. Bizarre. Annnnd now I just got an email saying I have an order with a subscription. I AM IN HELL.

Awesome! My order specified both boxes and I didn’t receive any change order emails so fingers crossed. 🙂

Awesome! For the update

That’s great! I don’t know why they sent me the changed order. This is what I get for talking to CS and clarifying anything. Oh, well.

I bought one last week received one free as a 1 time purchase and bought another as a 1 time purchase and I thought that was a really good deal too. I really wanted the box and sometimes mistakes will happen. Beautyfix is a great company and doesn’t make a lot of them or do bait and switch either. The bottom line for me was $70 for 4 boxes was fantastic- don’t forget they give lots of points for orders and reviews too for cash off boxes in the future if you sign up for it. On my deal last week I bought 2 so that me and my hubby would each receive the foreo skin cleanser tool. It’s sad if everyone is mad they didn’t get 3 for 1 over an honest mistake.

Right, TK? Someone could lose their job over the mistake and/or the backlash caused by it. Wonder how they’d feel if a swap listing or garage sale tag mistake of theirs was received with the same outrage? We’re never too busy to post comments, so I guess we may find out one day.

Dude, it’s that I ordered something and they changed the order. You’re cool with ordering and paying for something and then getting less than what you ordered and paid for? It’s not as if we knew it was a mistake. I’m mad because I wasted my time and now I’ve wasted more time correcting their mistake. And in the end, I get nothing.

I agree its a good deal, except I keep purchasing stuff i dont need based on “good deals”. 3 boxes is a better deal then 2. Time to cancel and look for a better deal.

Normally, a company who makes a mistake with on line products; honor the orders; like the time Best Buy and Walmart had the system glitch; which caused products to sell at a cheaper rate! It was their mistake and if that’s the case then, I will be canceling my order as well! Because the box that I really wanted was one of the extra boxes and there’s no guarantee that I will really get the one I want! And last, it’s the principal of it and it’s unethical!!!! Dermstore need to take ownership for their mistake

Mine shows all 3 boxes too. I took a screenshot when it went through and that showed a pic of the boxes as well.

I got same message 1 gift box

Mine says:
BeautyFIX Gift With Purchase – Thanksgiving Throwback
BeautyFIX Gift With Purchase – Thanksgiving Throwback
BeautyFIX November 2017

Mine confirmed order has all 3 listed. I printed out a receipt at the end of my purchase that has all 3, as well.

I got lucky and ordered immediately after Liz posted. Mine shows Nov @ $34.95 and two Thanksgiving Throwback items at zero each.