FYI - We have an update on the November 2017 Luxor box shipping delay:
In case you missed the November spoilers:
Studio Vasa Bla White - Value $79
Halcyon Days Half Sparkle Black & Palladium Friendship Bangle - $135 Value
**This item will not be included in the Luxor Box Petite
Check out my Luxor box reviews to learn more about this box!
31 comments
EmmasMom
I didn’t order this box, but I did order a special
Door lock for an antique door. It was coming from overseas. It was literally hung in customs for 8 months. And I know this bc I received letters from customs. Customs never explained why. I waited as long as I could bc I really needed the lock. But finally canceled the order for a refund. So, who knows. I have ordered many other items that have never been held longer than a week or two. Instead of bashing, maybe take a break from this box and try again later if you see consistent success. If you don’t, then at least you saved yourself from the irritation. I know I began getting an attitude toward a couple of boxes citations, took a break for a few months, and now I suddenly love them again. This is supposed to be a fun surprise. And, I would never buy these with any money that isn’t frivolous funds only bc you have zero idea what you are getting. Common sense. Go buy something you know you will really enjoy if it’s part of your serious budget money. Too big a risk. This is designed for discretionary funds as a surprise treat. That way you aren’t overly heartbroken if something isn’t your style. That’s just going to happen. It’s part of the deal. As for the travel vouchers, yes, I’d be upset about the fine print. Soooo upset. I didn’t buy that one bc I thought there’s no possible way a person can provide a super nice resort and convenient flight for that price point. There’s gotta be a catch. I’m not that flexible of a person with where I stay and my qualitynof travel so I decided it was too large of a gamble for me personally. Glad I listened to my gut. Saved me some irritation.
Hope everyone has a nice holiday season! There’s always a blessing to be appreciated no matter your situation. 💕
ReplyKristi
You have a lovely outlook on it. I agree with everything you said. Happy holidays!
Replymelanie711
This might post three times and if it does I apologize. It keeps not posting
@nat. And @kat First I want to reinterate, I don’t expect anything for free. And phooey on me for not doing research prior to buying the November box. I had major FOMO!! Lol. I saw the spoilers on MSA for the November box and thought awesome, Luxor looks nice. So I bought it. At that time the travel fiasco had not even happened. Then when I didnt get a tracking number for the box as promised I looked on MSA and saw all the issues with the travel box and started researching here. I saw all the complaints regarding the September box. So I became concerned. I never even received an email from them regarding the issue until yesterday. I will say I emailed them to confirm they had my order and they did reply to that. So that’s how my story went. I appreciate where you are coming from that we live in a society where some want something for free today and expect handouts and a lot of people don’t want to work for things. (And I’m not directing that at Nancy because I feel like she has every right to her opinion and feeling that way). But I think this is a different issue. I just think they probably dropped the ball and didn’t curate the items in time and that’s why there was an issue. We will have different views on this but we can express our opinions by who we do business with and that is how companies survive or don’t. I’m glad it’s a non issue now!!! But kat to say I shouldn’t lose sleep over this you know nothing about my life. I saw people talking about how shady the travel certificates were in the travel box and then they release a Christmas box with the exact same vouchers?? That’s all I’m trying to say. I don’t attack people for their beliefs or opinions and I was only sharing mine. That’s all I have to say on this matter. I’m thrilled for Luxor that they are fulfilling their promises. Have a great day😉
Replymelaniehunter711
@nat. First I want to reinterate, I don’t expect anything for free. And phooey on me for not doing research prior to buying the November box. I had major FOMO!! Lol. I saw the spoilers on MSA for the November box and thought awesome, Luxor looks nice. So I bought it. Then when I didnt get a tracking number for the box as promised I looked on MSA and saw all the issues with the travel box and started researching here. I saw all the complaints regarding the September box. So I became concerned. I never even received an email from them regarding the issue until yesterday. I will say I emailed them to confirm they had my order and they did reply to that. So that’s how my story went. I appreciate where you are coming from that we live in a society where some want something for free today and expect handouts and a lot of people don’t want to work for things. (And I’m not directing that at Nancy because I feel like she has every right to her opinion and feeling that way). But I think this is a different issue. I just think they probably dropped the ball and didn’t curate the items in time and that’s why there was an issue. We will have different views on this but we can express our opinions by who we do business with and that is how companies survive or don’t. I’m glad it’s a non issue now!!! Have a great day😉
ReplyConnie
I appreciate the communication from Luxor and enjoy my boxes. Things do happen that Luxor has no control of and I have been a subscriber from the first box and they have always been pretty consistent with shipping. I have found that everything may not be my taste but they always make great gifts. I must be one of the few that really liked my little pumpkin.
ReplyJerilynn
That little pumpkin really grew on me and now I love it! A lot of people were looking to swap for it so I think it was actually quite popular. Not so much the notecards (though I loved those too!).
ReplyCathleen
I loved that little pumpkin!
ReplyNancy M.
Luxor Box usually ships around the 10th. This November Box will be going out nearly 3 weeks late– it would be nice to include a little something extra for the delay, especially since the last box seemed lacking.
ReplyNat
Omg! Lol… people are never happy… always wanting something for free.
Sh*t happens! Instead of saying THANK YOU you want “a little something extra”. 😂 This is why subs go broke…
ReplyHildol
I bring in product from other countries. Customs happen, however they don’t hold it for 3 weeks. 3 days maybe. And I deal with perishables and non perishables. It sounds like they either ran into a cash flow issue in prebookong their product, or the vendor didn’t deliver on time or lastly they didn’t plan correctly and ordered late. Perhaps using the cash from the Le boxes they have been promoting and releasing by the multiples. Cuttting it that close to shipping is indeed Luxors fault/fail. Free item isn’t necessary, Glad they communicated the delay but I do not put stock in the reason as again customs doesn’t hold items for weeks. The release it or keep it /destroy it meaning you have to reorder your product.
I will say, man Nat, your comment is a bit harsh.
Nancy M.
I said that “it would be nice” if they included something extra. I didn’t write to them to ask/ beg about sending something extra. As an example– I subscribe to Orglamix which is also late thus month– they will be including a gift card in each box because of the delay. I didn’t ask for it or expect it, and that sub is not as pricey as this one.Its called good customer service/ relations. And as for your suggestion to give Luxor Box a “Thank You,” well the only way that I would do so is if they gave the box to me for free. Just my opinion…
melanie711
@nat. First I want to reinterate, I don’t expect anything for free. And phooey on me for not doing research prior to buying the November box. I had major FOMO!! Lol. I saw the spoilers on MSA for the November box and thought awesome, Luxor looks nice. So I bought it. Then when I didnt get a tracking number for the box as promised I looked on MSA and saw all the issues with the travel box and started researching here. I saw all the complaints regarding the September box. So I became concerned. I never even received an email from them regarding the issue until yesterday. I will say I emailed them to confirm they had my order and they did reply to that. So that’s how my story went. I appreciate where you are coming from that we live in a society where some want something for free today and expect handouts and a lot of people don’t want to work for things. (And I’m not directing that at Nancy because I feel like she has every right to her opinion and feeling that way). But I think this is a different issue. I just think they probably dropped the ball and didn’t curate the items in time and that’s why there was an issue. We will have different views on this but we can express our opinions by who we do business with and that is how companies survive or don’t. I’m glad it’s a non issue now!!! Have a great day😉
melanie711
I don’t want anything for free but to say “sh*t happens” and I should just say thank you??? This is the first time I’ve ordered from Luxor. I receive many subs and have never had this problem or any problems with the other companies. After seeing how shady they treated people with the travel voucher and going back and comparing September’s box with previous boxes I think I had every right to be concerned about the legitimacy of this company. I lost sleep over this. So exactly what should I be thanking them for?? I’m confused. That I’m getting what I paid for 3 weeks late?? I am happy that I’m getting my box don’t get me wrong. I’m very relieved. It’s great news.
Christine
Or simply get tired of the constant complaints, like Addias Avenue A
Whitpick
It’s not Luxor’s fault that customs held the items, so they really shouldn’t have to be out the extra expense of adding items. I feel they have handled it very professionally and transparently, with an attempt to come up with an interim solution as well.
ReplyChristine
Amen
Nancy M.
They have 2 months between boxes– seems to me like they maybe curated this box late? They take our payments plenty of time in advance. Were you happy with the Sept. Box? I opened it one time and I think I remember it only having 4 items, one of which was a pumpkin– I could be wrong as I’m going by my “old” memory. I have been a subscriber from the first box– January will be my last and I was locked in at the $95 pricing.
Mandy G.
Great news!!
ReplyLynn
Yay!
Reply
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