Succulent Studio Plant Subscription Box Review – December 2017

I received my Jan shipment a few days ago…it looks like my plants might be suffering from that below freezing cold snap we had.. they both look limp and unhealthy..could you please send me out new plants ?

This company is just awful. I placed my first order back in March and I received my first box about a week ago. My String of Buttons was out of the pot thrown around the box. It was brown. My Octopus was so tiny and all the tips were brown and dieing. My Octopus was actually glued into the pot. I emailed the company and the first thing they said to me was to replant the string of Buttons that it will come back. It was brown folks. Not green, brown. They offered nothing back. They had no excuse for gluing a plant. Since email them got me no where, I went to Facebook and left a comment on their most recent post about their packaging and shipping method. Of course an employee came back with an excuse about the virus. Also gave me “tips” on how to save my dead plant. Lol. I commented back that I do not need tips on how to revive a dead plant that I pretty much paid 8.25 for. I told them they need tips on packaging their plants so they do not arrive dead.
Now I had pretty high expectations for this company because at the same time I ordered from Succulent Studios I also subscribed to Mountain Crest box. I received 2 boxes compared to only 1. My Mountain Crest box came with 4 beautiful healthy plants plus a freebie! I got 5 beautiful healthy plants in one box for 20.00. So when I received my just one box from Succulent Studios I was very very dissatisfied.
After leaving those comments I went to leave a review on their Facebook page and realized I was blocked! They removed my comments and made it so I could not leave a review or a comment. I was absolutely shocked by this! They are hiding the bad reviews. I turned to my Succulent group for help with this company. I received over 300 comments on that one post from people sharing their nightmare of an experience with this company. Very very sad that they could not handle a little constructive criticism.

I have not received my November box. Studio took my money.

I loved the concept of this subscription service. I live on the East Coast and as stated in other comments, some succulents do not exists here. I have had a rough experience with them though. Back in February, one of my succulents was dead when it arrived. I e-mail and I was told to watch a video to plant a part of the succulent and it would regrow. My plant was black! It didn’t regrow. So I lost money on that. Just recently, my postal office seems to have lost my package. So I e-mail again. The customer service of these folks really isn’t good. They asked me to check into it and get back with them. I had already been in contact with the postal service for 3 days. Did they think I was stupid and didn’t already do that check? Then instead of trying to fix this, they asked if I wanted a replacement. What is that? I paid $15 and didn’t get my plants and I have to be asked if I wanted a replacement. If you decide to do this, I do not recommend them for east coast people. The shipping is too harsh on the plants and they do not have good customer service.

I received a 2nd delivery today, and enclosed is a card saying I received my 3rd and final gift. But this was my 2nd not 3rd.

Anna, thank you so much for reviewing our subscription box! The purple plant you received is an echeveria perle von nurnberg, and the green spiky one is a sempervivum calcareum. The team and I are working on designing a little insert card for the box that has more information and specific care instructions for each plant – so hopefully that will be a help for our subscribers. In the meantime we’ve been posting the names on our social media profiles to tide everyone over! We do select monthly succulents based on hardiness, uniqueness, and seasonality – and we ship the same two succulents to all subscribers every month.

I hope this helps clear up a few things 🙂 Thank you again for this lovely review and your suggestions and feedback!

The first plant is a Sempervivum (not sure what kind though). Many come with that coloring naturally, but there are green ones that turn reddish with stress, like lack of water. It may turn green once you transplant it and give it some water.

The 2nd plant is echeveria perle von nurnburg. They are one my favorites. I love the purple, green and blue hues. The leaves are curled up a bit because it needs some water, but other than that it’s in great shape!

They are soooooo expensive though!! Neither of those should be over $4 and that is on the super expensive side! I’m from California though, so we have them readily available. I guess it’s an ok option for those on the east coast who can’t get ahold of succulents.

Oh! Don’t throw away the leaf that fell off of the purple plant. Just place it on top of the dirt when you replant. It will sprout roots and leaves, then grow into a baby succulent!

I just bought 2 succulents at Target this morning. One was $1 one was $3 and was the 2nd one you showed. I always have succulents; I love them. Not happy with them not giving information about the species. Am interested to see if they have species we don’t carry on the East Coast.

I like this idea. Depends on if the plants are hard to find locally or not as to whether it’s worth doing a sub.

The red tint does mean that the plant is stressed, but it’s not necessarily a bad thing. It doesn’t need to be stressed all the time, but it won’t hurt it. I’m surprised how in tact it came. It really wouldn’t take much for the head of the plant to be snapped of so that seems like a win to me. Some succulents can be fragile—they are good in drought conditions but their leaves can snap off pretty easily.

I”m from SoCal and I’d say the pink coloring reflects the amount of water – or lack thereof. Not a bad thing necessarily. My mom has a serious drought tolerant yard with many succulents. They can be very hardy.
Oh, and the size of the container can influence the size of the plant. I’ve had my grow crazy-like wild, while neighbors kept theirs tiny.

I love succulents and have tapped out the variety at my Lowes so I signed up. Hoping they send some unique varieties!

I love succelents and This sounded cool but 2 little succulent plants with nothing else does nothing for me. It’s needs something more. I can pick out 2 succelent plants at Lowe’s for a lot less. Really don’t see a point to this. It is lacking…

Cute idea, but it seems a tad expensive for what you receive.

Yup – a big fail on not providing the species names. And the “organic fertilizer” isn’t a selling point. You’re not going to eat the cacti, so what does it matter? Organic fertilizer = chicken p o o p, which can be full of metals, bacteria, and viruses. Chemical fertilizer = no metals, no bacteria, no viruses.

FYI – On their website it looks like they offer $5 off for new customers.

Looks like this has the potential to be an interesting sub but they would have to provide more info and more or bigger plants before I would sub.

I have so many questions/issues that are not answered, even on the faq on their website:

1. How do they ensure the plants won’t be frozen in transit?

2. Do the plants have substantial roots on them?

3. I’m taken aback that they don’t tell you what each plant is.

– Do they at least indicate that their plants are nontoxic to people and pets in case of accidental ingestion?
– Not all succulents have the same growing requirements nor do they grow at the same rates, which is important if you want to plant them in an arrangement. How to deal with that?

Btw Anna, I think I remember reading you are in Pittsburgh. If so, check out Chapon’s Greenhouse, they are the best for all sizes of plants and info!! (I’m just a fan, not affiliated w/them). In addition to tiny plants they also sell accessories for use in making fairy gardens, if you like that sort of thing.

Not worth the price, go to a garden store or even Lowe’s and home depot, you can find a great variety of succulent any for that price you can get a whole dish garden of them in the ceramic planter.

Very interesting! I’m going to keep an eye on this one.

What an interesting subscription idea! Thank you so much for reviewing this one!!!
I’m really put off by the fact that they don’t tell you the name of the particular succulent…. I’m assuming this subscription is to get people more into plants and giving them more knowledge and hands on experiences, but omitting the names seems super counterproductive.

Hopefully that’s something they will fix in the very near future. I might be subscribing to this one if so!