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The JoJo Siwa Box Waitlist is Open – Spring 2018 Boxes Available Now!
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
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We are having the same problem with this spring box. We subscribed last year and received two boxes with no problems. For the spring box money was withdrawn in March 12, and the box was supposed to ship mid April. Still have not received anything and it’s May 7. I received an email stating that the box was shipped with a tracking number. When I click on the tracking number it says a label has been created. I have contacted the company numerous times, and they say it should ship any day. Horrible customer service. Very disappointing for children.
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Rita
I thought I ordered a box last year but have not received anything, who do I contact to verify if I ordered or not?
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Kimberly
Contact @thejojobox.com they are not helpful at all. They just keep telling me it will ship “soon” for the past three weeks.
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Laurie Hewitt
I am not sure who to contact. I ordered the Jo Jo box on Feb 8, 2018 for my granddaughter. She has never received the box and my credit card was charged. I can not find any phone number to call
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Kimberly
[email protected] they are not very helpful. We have not received our box yet.
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Meghan
We ordered our box in Feb too! We just got it yesterday. Log into your Jojo account and see if your order has been fulfilled. If it has it should be on the way to you.
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Katriena Reaves
I’m experiencing the same thing .I ordered in January 2018 .I just emailed them and they said they will have a response in 48 hours
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Alexandra
I believe it says that the Spring Box ships sometime in April.
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Kimberly
It’s May 7th, and we still have not received ours. The company keeps telling me it will ship any day.
Marcie
We got the last 2 boxes and loved everything in it.so ready for the spring box to come out
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Lily
Yes I was surprised at how many items were included in the box and I agree with sizing up!
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Carlak
We got both boxes for my 11 year old step daughter and she has loved, loved, loved everything!!! It’s a huge hit at our house.
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Amber
We got the first 2 boxes, and they were both pretty big hits. The bows were beautiful, and there were several other items that were really fun. Might want to size up though, because the tops that come with the box run small.
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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.