Bullymake Box Subscription Review + Coupon – February 2018

BullyMake practices an incredibly deceptive ‘subscription’ business model and offers poor customer service. I signed up for a three-month subscription. I either did not notice or did not recall that they indicated they would auto renew, however I also would have thought I would receive some sort of renewal reminder or a question on if I would like to confirm I would renew. Instead, a charge went through on my credit card and I received a notice saying I was renewed. I immediately contacted BullyMake to request that my renewal not be processed and was told that a box had already shipped (this was literally within hours of the renewal being processed on their end) so they could not cancel the renewal. This sort of practice is bad news as it is clear their intent is to force customers to pay for something they do not want but have either forgotten they need to proactively take action on or had not even realized they needed to take action to cancel. They wait to tell you until it is too late to do anything about the ‘auto-renewal’. In fact, when I made my request to not process the renewal, they defended their action by quoting the places they have their subscription information listed, as though they assume I am regularly cruising their website to be sure I know all their policies – even three months after making the original purchase. I was further told that my only option was to receive the box and send it back to them – something not possible as my original purchase had been a gift and it would be wildly inappropriate to ask the recipient of the original three-month gift to do as they suggested (basically, I’d be telling the person to return what they would have every reason to believe was part of the original gift). BullyMake gives a bad name to subscription services and practices a bullying business practice that I thought most companies knew better than to try in today’s day and age of online reviews and forums. I cannot advise highly enough to NOT give them your business. One last note I’ll add is that I rarely leave reviews – positive or negative, however my experience with BullyMake was sufficiently negative that I feel compelled to help others by offering my experience.

March will be my last box. I took the three month subscription because I wanted to give them a chance. The pictures on their website, and even on this post, show interesting variety in toys (like the lips! My dog would have loved those!) My dog is a golden doodle who destroys every toy, except for the ones in the bullymake box. She has 0 interest in any of them. The boxes I received so far have been a really hard nylon toy in some shape, that can’t be used for fetch, and is not interesting to her. And a massive rubber toy in the shape of something that she also is not interested in. I also specified she was allergic to poultry and 3 of the 4 bags of treats have been poultry based. When I contacted customer service about their satisfaction guarantee they replaced one of the hard nylon toys with one of the massive rubber toys, and did not replace any of the treats. I feel like I just got fleeced. I do not recommend this subscription box at all.

I just received this same box…our last box with them. When I signed up, I stated that we had a small dog, King Charles Cavalier, 15 lbs. With that being said, I have had to give away just about every toy we received as they were for larger dogs. The ones we could keep, she usually destroyed within the first 24 hours. I was very disappointed, but for those with big dogs and light chasers, it may be good

STAY AWAY FROM THIS COMPANY!! I only wanted 1 box…I ordered it, received it….was NOT IMPRESSED. I contacted the company to cancel. They offered different shipment options. I told them no, I was not interested. Just received shipping email about my next box. Company CLAIMS that I never cancelled. YOU CANNOT REMOVE YOUR CREDIT CARD INFORMATION once it is in their system….I called my bank and cancelled the card.

Bottom line: the box is NOT WORTH $39!! Trying to get away from this company is a pain!

Thanks, Ragan, for the review! Nyx is quite handsome! I do Bark Box for our mixed breed rescue, but she can be a bit destructive with the plush toys and isn’t always a fan of just a hard rubber toy. I’ll need to keep watching these reviews since there is a mix of fabric and rubber toys. It’s an investment, but better than my pooch eating a couch or my cat! 😉