FYI – Le Metier de Beaute Beauty VIP May Boxes Haven’t Shipped Yet

Looks like they’re pulling through! I’m really glad because I really like the company. Just received this email:

Dear Loyal VIP Clients,

Thank you so very much for your patience. We are pleased to inform you that we are shipping a generous VIP Box to cover May, June, and July subscriptions.

As the summer heats up we are providing you with all the essentials for a bronzed and glowy look perfect for eyes, lips, and complexion!

Define your eye lids with our top selling Precision Liquid Liner or use the Dualistic Liner in Azul for a dramatic and smoky effect.

Full lips are a must have this summer and we have the perfect lip trio just for you! Line your lips with our Dualistic Lip Liner in the neutral shade L’Amour and fill in with our Hydra Plump Lipstick for a fuller lip effect. The color we chose for this box is Baby Doll because it’s the perfect shade for tanned skin. For added layers, add the Lip Creme on top to complete the look for your lips. Posh is a great color that can be used alone or on top of most lipstick colors we offer.

Complete this look by applying our favorite summertime Sun Drenched Bronzer with the enclosed Powder Brush wherever your skin would naturally get kissed by the sun this season!

For your skin it is important to hydrate, hydrate, hydrate, and that is why we included an Ultimate Hydrator as a luxuriously rich and gentle formula to comfort and hydrate your skin keeping your skin looking plump and youthful.

As a twice-a-week maintenance we have included our Glow10ai Mask which is a must have for skin so healthy it glows! This multi-tasking mask is loaded with vitamin, anti-oxidants, and hydrators to give the skin a fresh and hydrated look. It’s important to let this mask dry completely for 5-15 minutes before peeling off. The mask should peel off effortlessly to reveal energized skin that will be envied by many.
You’re vacation or staycation ready with this deluxe box that has been specially curated for you!

XOXO,
LMdB

That’s it. No May box, no June box. I don’t hold out any hope for a July box. I just filed a dispute with my credit card. Ridiculous from a well established company

Wow, we are at the end of June and still no May box. How extremely rude of them. An email costs nothing, how could they not even send an update out. I am sure that they have enough products in stock to send us the last months that we paid for even if it is in just one shipment with an explanation. I really liked many of their products. What a bummer.

There is a sales representative of Neiman Macus advertising on one of its feed on Facebook , I told him Le Metier de Beaute is not responding to messages and his reply is that the company is going through some restructuring and that I could order products thro him!

I think I’m done with any kind of annual subscriptions. This is frustrating. This long out, there is probably little chance of being refunded for the last three months of the subscription.

Not only has the Le Metier de Beaute line been removed from Neiman Marcus both in my area stores and online, I talked to my friend in Paris when I first read about the subscription not shipping, and asked her if the brand is still sold in Paris. She said the brand, which is obviously French, is no longer sold at my favorite department store in Paris, Galeries Lafayette Haussmann.

Just my opinion, but if Galeries Lafayette, which is likely the best stocked ( and most beautiful) department store in western Europe, doesn’t have the brand, then the brand either became unsellable or it is defunct.
She said she believed it had been removed for quite some time.

I don’t know, but is there any chance the subscription to the US became a way to get rid of warehouse stock? Did any of the products seem old or stored for a long time?

Also, I wonder if anyone in Europe receives/ received this subscription for the past year or so? I tend to think not for the reasons stated above.
How does one proceed when the transaction not being honored is international and the company appears to be bankrupt?
I am so very sorry this happened. At one time, this was a fine cosmetic line and I loved the packaging so much.

Yep. I reached out via email starting a little more than a week after June, inquiring about May. They just replied with a thank you for inquiring while they work on the issue. No explanation. I was extremely polite and suggested that a simple email alerting subscribers that had faith in their products and PAID IN FULL in advance, that we deserve an email about the status.

It was a polite, but unhelpful response. I’ve reached out a second time, and the same type of response. No information whatsoever. I had no idea about the “sold out” and removal from markets. This does not look good. This is a quarter of over $300 paid in advance to them.

Thank you for keeping us updated. Please, please, if anyone knows anything, I’d really appreciate being kept updated, too. It did not go unnoticed that I did not receive my May delivery.

I have send messages on Facebook messenger & on their Instagram page, no reply so far ! In the past, they reply real quick via on Facebook messenger.

I tried doing a little research the other night when I realized everything on their site said sold out and a lot of the places that carried their products no longer do. As of November 2015 they had filed bankruptcy…I’ll try to post the link I found but I’m not very savvy when it comes to that type of thing lol

https://www.google.com/amp/s/www.expressnews.com/news/local/amp/Tim-Duncan-claims-adviser-duped-him-into-pouring-6618495.php

I wonder if it could have anything to do with new tariffs?

They have pulled out of all Neiman Marcus locations. According to my source they have filled bankruptcy. I am not sure if they are in any retailer…

Thank you Liz! I wonder if the reference to August was about the shipping date for the May sign up. If I recall I signed up last May and the first box shipped in August. It would be nice if they would let subscribers know what was going on.

Eeek! All of this non-communication is making me a bit glad that signups didn’t happen in May since I was seriously considering signing up. I hope this wonkiness isn’t a sign that something not good is up with their sub. I’ll be re-visiting this post in August to read the comments to see how the May/June and future boxes were handled before I commit over $300 to this sub.

EVERYTHING ON THE WEBSITE SAYS “SOLD OUT”!

The link embedded above for the VIP Club is dead, but upon searching the site with the keyword ‘VIP’, I found a link to the 2018 subscription. It indicated that sign up starts on August 1, 2018.

Oh wow- that’s interesting 🤔