Ipsy Glam Bag Plus Review – October 2018

My LXMI Melt had a date of 05/04/18 on the end of the tube. I emailed Ipsy asking if this was an expiration date and here is their reply.

“I definitely understand your concern. We heard back from LXMI, and the date printed on your Pure Nilotica Melt is the production date.

Rest assured that we work very closely with our brand partners and production team to maintain strict quality control standards and ensure that products are safe for use.

I hope this helps! Let me know if I can help with anything else. “

is just one if my multiple bad experiences with ipsy.I’m curious if anything like this has happened to anyone else with Ipsy. I had a $5 ipsy Cash and decided to purchase one of their daily offers. I then got an email last night stating they canceled my order and wouldn’t be refunding the $5 ipsy cash. I emailed them of course to try to figure out what happened… their response was that it was flagged as a fraudulent / unusual charge. I even called my cc company to make sure it wasn’t from their end which is wasn’t. It also isn’t a new card, it’s the same one I always use with ipsy. I’m beyond frustrated and to me it seems like they didn’t want to honor the $5 ipsy cash. I haven’t made an unusual amount of purchases from them either. I usually get something once a month if that. Has anyone else had an experience like this. I’m so frustrated, I don’t know if there is anything else I can do. Also if it was flagged why not contact me personally before canceling my order?!? *UPDATE* I’m really in shock right now. So basically when I pushed further to find out what the reason was for them flagging & canceling my order for being fraudulent their response was basically due to their company policy that they couldn’t release the information…. it’s my account WTH! I even responded that to them & this was their response

“As my colleague mentioned, your order was deemed fraudulent per our internal checks at ipsy; I’m sorry that I’m unable to share further info. ”

I’m seriously almost to the point of canceling both of my subs from them.

My Morphe highlighter arrived totally shattered. I sent ipsy a photo and they replied within a couple of hours on a Saturday no less! They’re issuing a $5 credit card refund and sending one surprise item since they ran out of the Morphe. I am very satisfied since I’m not a highlighter fan anyway.

I received my bag and I like my bag better in person. I still feel like it was a bait and switch. The items that I like are the pink bag, the mud mask, and the setting spray. The mascara is OK but the highlighter and glitter eyeshadow are a total miss. I wish I would have gotten the balm lotion. The eyeliner will be used but not a favorite. I hated the items when spoiled but warmed up to half of it when received. I put my account on hold and hopefully will get spoilers in advanced to take off the hold in November if not I will not receive November and will be happy either way because glam plus is to random at this point.

I’m Not even able to get on a Waitlist yet let alone getting the Plus Bag! I have been a ipsy subscriber for 3 yrs Now I’m Not even being considered yet to receive a Plus Bag! Very irritating.

So besides being possibly expired/gritty feeling, did anyone else notice the smell of the lippie?? Mine’s super nasty; which makes me think maybe it is expired. Thank God for the mascara or my box would have been a total loss for me. Idk why, but I’m still mad about not getting that spray! Lol.

anyone else STILL waiting on their glam bag plus or am i the only one, its only the 18th and im still waiting. im only going to be annoyed with one item i dont wear mascara and what do you know im getting it grrr i rather have the setting spray,,,but still waiting

I emailed Ipsy about the nearly expired popsugar balm and the 5 month expired lotion. They replied that the balm was mislabeled (makes you wonder about the quality control of popsugar..) and they ignored my inquiry about the expired lotion. IMO sending out 5 month expired products to your customers is unacceptable.
I’m honestly so fed up with Ipsy and how they’ve been doing things as of late. It all seems so shady.

I just got my Glam Bag Plus today and I LOVE it.

The only product I won’t use is the Eyeko eyeliner and it’s as much because it’s made in PRC and is ” Eyeko” brand as anything else. I toss all their products.

Love the shadows.

The LMXI balm does have a different smell and it is hard to get out of the tube. I knead the tube gently to warm it between my hands and also soften it up a bit before opening.
The product I had from Sephora has the exact same smell. It’s the fruit used to make the balm.

Mascara is great, I really like it.

SO UPSET with Popsugar’s lip balm being all grainy when applied. What I think it happening is the sunscreen is not dispersing correctly in the oils. They should have left the sunscreen out of a lip product! Many people are allergic to the chemical sunscreens and the lips are especially vulnerable as they are mucous membrane tissue.

I have written an email to Ipsy about the lip balm but other than that, it’s almost a perfect bag for me. The eyeshadow colors are very true and not muddy and I love that most of all.

It’s a winner for me and now I wish I hadn’t cancelled mine based on other people’s opinions. With mine in hand, I truly think it’s worth so much more than I paid.

Popsugar’s stock has gone way down in my estimation for their spoiled product though. I am AMAZED that they would send either old stock or boxes with the wrong dates to another subscription bag at a time when they’ve had to reorganize their own business model. That’s a total FAIL. Popsugar!

I’d recommend this bag to anyone who wants full sized skincare and makeup at an affordable price. I’m stunned, because I’ve paid almost $50 for the LMXI balm all by itself! 😉

Happy with the box but got that organic balm oil and it’s so hard to get out the tube but the date says 05/04/18. Is this expired as well or is that the manufactured date?? Other than that I’m happy especially if we get that pretty palette next month

I want the bag so so bad! I am seriously willing to buy it from someone because i am obsessed!!

I’m really pleased with my bag. I didn’t get the mask or liner (which I don’t use) I got the setting spray and mascara. I really liked the brands. I love my Boxycharm, but I was really pleased that only 1 product from ipsy was made in China (morphe). I’d pay more for items not made in China. But I don’t mind receiving made in PRC. I’ll happily donate or swap them.

Yeah that us the trouble with these sub boxes sometimes….we are getting potentially expired products, that’s how they can send so much out for cheap, it’s kind of gross if you really think about it…is ipsy doing anything about the expired lip balms??

ANOTHER Eyeko black liner? Seriously Ipsy- that brand is awful!

If you’re happy with the products- good for you- but I’m sticking with the basic option for now.

Nothing except the mascara & eyeshadow interests me- they seriously need to step up their game!

The value seems to be there considering the items are full size but it just doesn’t tempt me yet. About the gritty balms… sometimes products with shea butter will turn a bit gritty with age and exposure to air. It happened to one of my Burt’s Bee’s balms after I had used it awhile. I guess that’s why I like to go into the stores to buy my skincare items, I know they will be fresh. With more products going organic and/or more natural, their shelf life is shorter. I like to know I have fresh products. It seems like people are not blown away by this new ipsy glam bag. It’s the poor customer service comments that worry me the most and hold me back from subbing with this company.

I am very disappointed as well but I’m hoping Ipsy turns this around because the idea is great. Do you think they read MSA reviews? I know I’ve seen some other box/brand reps respond to people’s comments on here.

My biggest gripe is the statement that the bags were personalized to our profile which is a terribly misleading if not blatantly false statement. Yes I received two skin items, which is accordance with my profile, but with only 8 items to choose from and several of those items things most people over 25 wouldn’t purchase if they were paid too, to say it was personalized is just untrue. Hopefully they’ll take the response and feedback and turn this mess around.

I got my BoxyCharm and my Plus bag on Friday and I am sooo freakin happy. I got the spray and omg the highlighter! I never used it before and WOW. I was rockin it:)

I am sorry for you all who got the lipbalm…im sure they will fix it for you!

I was not a fan of my first and last glam bag plus experience.

In my opinion, Ipsy definitely did pull a bait-and-switch with the bag’s items. The influencer items were far more exciting and coveted products. Even if it is stated the items will not be the same for customers, Ipsy purposefully chose those more exciting and coveted products to convince potential customers that type of stuff is what they’d be getting.

And throwing in an Eyeko eyeliner for free doesn’t make it all better.

I had no highlighters and mascara noted on my Ipsy account through customer service. Ipsy gave me both. They didn’t take those notations into account when they made the bag. Were they not able to the first time out? Then they should have stated that fact. Which brings me to my next point.

Ipsy lied when they kept saying these bags were customized for each person based on profile. It’s obvious they were not. Why not just say the truth? That they weren’t this first time but would be later? That would have been acceptable! Just be truthful!

Finally, when I reached out to Ipsy about my disappointment, I received a generic email that literally didn’t address any of my concerns. I didn’t ask for a refund. I didn’t ask for switched out items. I just said can someone please give this to a supervisor or someone who can answer my questions or just acknowledge that mistakes were made here!

My first and last glam bag experience showed me that Ipsy is a juggernaut corporation that couldn’t care less about customer satisfaction or reputation. They care about $$$$$, and money alone. Sure, a company is about making money. But a good company also builds a reputation for excellent customer service and satisfaction.

Oh, and the highlighter I never wanted and shouldn’t have received was smashed in box. And I’m hearing expired or about to expire lip balms were included.

The way you express yourself to companies that won’t answer your concerns is through your wallet. I canceled and won’t be back.

I followed the steps to get on the waitlist but it takes me to open a regular account which I already have. Does anyone know what’s going on with this?

What is the best way to get on the waitlist? This link does not work no matter what you do.

Was so excited to get my Ipsy Glam Bag Plus. Tracking shows delivered in mailbox yesterday. Just checked, no package. 😡 Last week the mail carrier gave me someone else’s package. I had theirs so we switched. This week? No clue where my package is.

Hello, I have read a lot of comments. Not one person mentioned that we got 6 full size items instead of the 5 that is what we are going to be getting in future Glam Bags. Thank you Ipsy for sending the extra product very grateful!! I am beyond happy with my Glam Bag Plus

it says current subscribers can upgrade but I don’t see any way to do that?

I received a similar box, except instead of the eyeliner I received the setting spray. I am so excited to have gotten this variation. My daughter and I went through everything together and she came up with the idea to try the setting spray in her hair, it left the prettiest hint of glitter. We will have fun playing with the glitter eyeshadows together as well. I’m happy with all of it.

Just got my box yesterday. I received the lip balm which does have an expiration date of 12/18. Kinda disappointed they would send an almost expired product, but I wonder if it’s the sunscreen component that won’t be as effective. If so, that doesn’t bother me too much as we’re heading in to shorter days and less sun. I’m going to wear this at work indoors anyway.

I like the product. Mine was not gritty like others have noticed. Shade is nice and buildable. I’m going to give it the 10 hr work day test to see if it’s worth buying.