FYI – Goodbeing Subscriptions Ending

Well now I know why I never received the box and they aren’t answering my emails! Ordered at the end of Feb.

Got a snail mail letter today that Goodebox filed for bankruptcy.

So, today I got an email that my Goodbeing gift subscription was ending. And that I’d get one more box? Then it offered that I could subscribe to the regular or the mini. Which…what??? Out of curiosity, I clicked the link, but there is no option to subscribe on the site. Which is good, because what if someone didn’t realized they’d ended but gave them their money? Still, it seems they should update their website to say subscriptions have ended. There’s nothing on there about it.

On March 11, I disputed the latest GB charge on my Capital One card via the app on my phone & was immediately credited the full amount. Got a snail mail letter today saying that Capital One considers the matter closed.

I was once a vendor with Goodbeing and though they might have had great CS with their customers, I can certainly tell you being in their sub-box was a disappointment and based on my experience & my partner’s experience, we refused to do business with them again. They don’t pay vendors enough to cover the cost of the goods ordered. Instead, they offer a “shared cost” where they were upfront saying that they don’t pay the full cost, but their selling point is that in exchange, it would be a win-win as we would get the exposure, promotion and recognition a small business needs. Looking back, my company did more promoting the box than they did.

I didn’t want to do business with them as I felt that it wasn’t fair for a small business to lose money, handing over a large quantity of products to them while the made profit off of the box. My business partner wanted to do the box so I co-operated. Also, I found it to be strange that they wanted us to ship our products to them and absorb the shipping costs to get it to their warehouse. When I questioned them on this, I was given a lecture that my question about shipping costs was not in good taste, but in the end, I was able to get them to pay for half of the shipping costs.

I have to be honest here, time has gone on, and my business has done really well. There have been only a handful of bad experiences for me, but when I think of Goodbeing, I count them as one of the negative experiences. I don’t feel bad for them as they have profited from the vendors supplying the boxes. We learned our lesson.

Aw, this is such a bummer! 🙁

I just cancelled in January (luckily, now) but subbed for a long time and always enjoyed their box. Great value, generous sizes, and extensive personalization options. I did feel like a few brands were repeated often, but only cancelled due to current product overload. I’d hoped to sub again after a few months’ break!

It’s sad to see a small box go under like this.. It seemed like they were finally gaining more traction lately too. At least, as others have mentioned, there are other new green beauty boxes out there – but none quite the same.

I am sad to read this. I’ve been with them a long time. Goodbeing will be missed.

Was my favorite beauty box and introduced me to so many natural brands! <3 Thank you for what we had, Goodbeing! I haven't been a subscriber for at least a year because of too many products to get through.

They were always straight-up with me and I look at this letter as more of the same — I've never seen a business tell customers to make sure they get any money they are owed, never been told to file a CC dispute rather than waiting months and wasting my own time finding out a refund wasn't coming. Telling people from the get go that they unexpectedly don't have their financing or the cash flow to do it themselves is remarkably honest. Goodebox indeed 'til the end!!

Thanks for a great run guys — when I finally run out of products, you'll be greatly missed.

I cancelled in October. I had other subs I stuck with instead. Thanks for the 4 years! (On and off relationship with box). I absolutely loved it. But thank goodness I dont have to go through the mess they left everyone else… Sorry gals.

I don’t know about that. FFF just topped one million, Pop Sugar and Ipsy Plus have waiting lists. It seems to me the smaller boxes are being squeezed out by greater competition and the buying power of the major players. It’s sad but I tend to think there will be fewer boxes and less variety but that sub boxes themselves aren’t going anywhere anytime soon.

Alternatives could also be, Beauty Fix or Nourish. I love them both but, am getting ready to cancel due to an overload only.

My favorite sub, had it for at least 5 years and they always had great customer service and good curation. Read the email last night and checked my account; 3 boxes remaining. It’s weird but I can’t find it in my heart to pursue a chargeback. It feels like when you loan a friend money and know they just can’t pay it back, possibly ever. Guess I’m just sad over this, so bless and release.

And this is why I never pay for a multi-month subscription. It’s too risky. Though I am a worrier by nature, so that probably plays into it.

So sad. This has always been my favorite box! I prefer getting samples or deluxe sizes, rather than full sizes, so I can try more products. I canceled Vegan Cuts about a year ago, but may have to reconsider them as a replacement.

Great box with awesome curation of products and wonderful customer service. It will definitely be missed!

I am glad that I was on a month-to-month, though! Hope everyone can get their money back on what they prepaid!

Makes you wonder what other boxes are having troubles/getting ready to stop. Ugh.

Very sad, they were a great box. I canceled about a year ago bc of product overload, but was definitely one of my favorites.
Never had any issues with them while I was subbing, customer service was great.

Will definitely be missed

I’ve received 2 boxes out of a 6 months gift subscription that I bought myself around thanksgiving weekend. My credit card (through chase) isn’t listing transactions earlier than Nov 27 and the charge is probably from about a week before that, so it may be just old enough that I can’t contest it. It comes out to about $70 of boxes that I didn’t receive so it’s not nothing, but it’s not the end of the world if I have to eat it. I’ll call Chase, but any thoughts?

(As others have said, this makes me sad. I’ve tried a lot of different boxes over the last year and I really liked Good Being. They had a good array of products and real brands that were generally fairly novel for a subscription box.)

They were one of my favorites. They offered really high-quality products – I always wondered how they did it. They were also very sincere. Sad for the owners who put lots of heart into this.

After years of seeing this box I finally subbed in November and it quickly became one of my favorite boxes as every item each month was new to me and natural. It does seem like some of the better subs are closing down.

I always charge everything on my Amex and they make it so easy to file a dispute online. It took me all of one minute to complete the process and Amex immediately issued a credit to my account. Peace of mind is the main reason I always reach for this card. For those who have not filed a dispute before, it is not too difficult and usually can be done online.

It is sad to see this one go. I had just canceled my 5 year sub at the end of February due to cutting back on everything. I can honestly say that the customer service I experienced the two times I had issues was beyond my expectations. I hope that those who are owed money are able to get refunds.

I was wondering why my March box hadn’t shipped yet and their website hasn’t been updated since January for my box contents. This is sad, it is supposed to be the last box of my 6 month subscription. I’ve never filed a chargeback with my credit card, how do you go about it?

What?! So they are not refunding people, and everyone will have to do all the work themselves to dispute the charges? That’s dirty! Goodbeing must be all out of money and will probably file for bankruptcy.

This is so sad! I was going to get a 6 month sub as a late bday gift to myself as I loved my last sub with them!
I mean I am glad I didn’t already get it but I wish they hadn’t gone under D;
I may try vegan cuts again though it just wasn’t my fave and boxwalla is too expensive for me goodbeing was that perfect in the middle box! 🙁
Also – not a fan of this trend of good boxes going under!!

Sad, they had far and away best customer service I’ve ever received from a sub box and great products, too. I was just looking at the site today, wondering if I should sign up.

Vegan Cuts has a Beauty box and a Make–up box all natural I have gotten some very nice skincare products and make-up from them shipping is free to USA they are in Canada