Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Dermstore offers professional-strength formulas from top skin care brands (otherwise only available at a dermatologist’s office), hard-to-find spa care and natural beauty brands, professional hair care and makeup products, and specialty brands from around the world.
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
Join the Conversation
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.
New Beauty + Dillard’s Editors’ Picks Box – Available? I heard April 22,2019 is this true !?
Any help would be appreciated thanks 😊
Reply
M Smith
I LOVE this months box! There is a lot of stuff in this box that I can’t wait to try. I wasn’t sure about it at first but there are 3 good sized products and 9 other products! This box was loaded up. So far I really like Beautyfix.
Reply
KAT
I don’t want anything in this box , which I usually never say about BF, and I also paused test tube this upcoming month. Nothing wows me and for the price I’ll put my money towards another beauty box I’ve been wanting to try . I’m not going to spend my hard earn money on boxes I won’t really use the products or enjoy . So I’ll just move on until I can see Mays spoilers again, then I’ll see if I want to resin to BC and TT.
Reply
Preetam
Is it just me or is this box super under whelming?
Reply
Angela
Nope, I agree. Lash primer? Sheets mask? Another one of those Jane Iredale primers? Another Hum product too small to benefit from? Andd the sunscreen all have me passing. Meh
Reply
Nat
It’s not just you. But having said that, if there was a coupon, I would totally sign up. As is, nope
Reply
Kay
I would love a $10 coupon for this box because I feel it is less exciting without a star product…. can MSA get one?? 🙂
Reply
Nikkim
They had one on their review of last months box I know its probably expired but try that one
Reply
Victoria
Well, this is a new one for me. When I tried the deal last month and signed up, it started a subscription. But the website shows no record of an account with them. So I’m getting charged for a subscription, but I can’t log into the website to manage the sub. When I go to “customer service” on their site, I’m not seeing any way to contact them. Does anyone have a good c.s. email for Dermstore?
Reply
Victoria
Thanks everyone! I’ve sent an email but if I don’t get a response, I’ll call. I tried making a new account, but it says my email is already registered. But every password that I normally use doesn’t work and the “reset password” isn’t sending me anything. I even tried seeing if I logged onto it through FB but when I click that, it acts like I’m doing it for the first time. Hopefully, I can get some help solving it. Thanks again!!!
Reply
Cat
I’ve always had a wonderful experience with CS, they have replaced an entire box for me before when the sunscreen had a month left before expiration. I had a missing box way back also. It’s worth a call, and if you ask they may give you a credit for a box, a friend of mine had one offered for a similar issue of missing a box one month.
Reply
LB
I had a similar thing happen to me. For some reason after almost 2 years all of us a sudden they said my credit card wasn’t working (but I confirmed with credit card company it was OK). Then they couldn’t even put in a new card number instead. I literally spent 15 minutes on the phone with them trying to figure it out and they ended up recreating my entire account. Luckily I had nice CS reps that time. So I got that month’s box but then the same thing happened the next month! I didn’t even bother to call back or try to fix it that time, I just let my sub get canceled. Luckily I haven’t really missed it since….but I have a huge backlog of products to try anyways.
Reply
Miranda
Same thing happened to me.
Reply
tpop
I had something similar happen once but when I contacted them – I think I called – they fixed it.
Reply
Nina
Alternatively you can email them at service@dermstore(dot)com
Reply
Nina
Their customer service number is 1.800.213.3376
Reply
PAULA
Good luck with CS… very hot and miss. I’ve had TOTAL hags on the phone before. Shocking how bad they were. Then called back and had the complete opposite experience. Read the reviews online…I think the hags outweigh the nice ones….
Redhed36
I chose to skip this month’s box but they billed me for it anyways. Not excited about this box as there is only one full size item, but at least there are quite a few.
Reply
Erica
I am happy with this box.. variety of products and a bunch of stuff I’ve been wanting to try! Can’t wait to receive it.
Reply
Nat
Not tempted. Come on May box!
Reply
Tat
@Nat I am with you 😉
Reply
Let'sSwap
Happy to swap the entire box for items from my followed list. There really isn’t a thing I am looking forward to in it and a few items I could never use at all.
Reply
Let'sSwap
Not a good box for me, I’m open to swapping entire box for items from my followed list.
Reply
Stephanie
You know I just subbed two more boxes and told myself that I had to cancel BF for a little while because my excess beauty stock is so plentiful. And I did cancel on the 1st even though I wanted that grape water and sheet mask. Then Naturopathica came and oh my goodness do I want to try this brand but I have 4 full size face scrubs. Now I see this whole box and it’s a great box (as always) with a sampling of all different things for all my different areas. I can’t decide….do I just go ahead and get this box…it is an awesome box, in my opinion….but I already have so much stuff already……arghhhhhhh.
Sorry, not sorry. My inner dilemma with being a sub addict. I think I should pull the trigger.
Reply
Melissa
I just pulled the trigger, too! I have never subbed BeautyFix before nor really been tempted, but this box really caught my eye. I couldn’t find a working discount code. I didn’t know a one time purchase was $34.95 and monthy sub was $24.95, so I went with monthly sub. Hope next month is good, too, and then I can cancel!
Reply
Flora
Yeah, I’m in the same boat, I have way too many subs and a backlog of product to go through so I paused BF and IPGP and canceled Birchbox and reg Ipsy.
I just signed up for MINTD and Facetory in addition to the 5+ I already get.
Reply
Nina
I’m subbed to 27! *hangs head in shame* lol
nonya
Do it.
Reply
Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.