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We wanted to take a moment to thank you again for your Star Trek Mission Crate subscription and to give you a quick update. We are dedicated to getting the delayed crates shipped out to you ASAP. More details on the shipping schedule will be coming soon and we hope to have more detailed information for you by September.
Thank you for your continued patience. If you have any questions or concerns, our Customer Support team will be happy to help.
Team Loot Crate
You can check the estimated ship dates on your Loot Crate Account page.
FYI – We do not recommend subscribing to Loot Crate at this time. See this post for more info.
Star Trek Mission Crate is a bi-monthly subscription from Loot Crate. Each crate will include 4-6 exclusive, high-quality collectibles (Mini-Masters by QMx, prop replicas, and Division-specific apparel)
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I couldn’t believe it but Loot Crate emailed me this week trying to get me to sign up for new loot crates, after they went bankrupt and said they were focusing on getting past crates out. Seems pretty shady.
Reply
Jeannette
I am so mad that they refuse to refund my money. They have sent 2 crates out of 6. The last one was May 2018. I asked for a refund twice and they refuse. I hate this company with a passion.
Reply
JJ
Per their cancellation posting, they said they were issuing refunds. I’d send a copy of the notice to them and state they’re legally obligated to. You can also send it to your cc company.
I agree, reach out to your CC company. Regardless of when you signed up, they owe you money. If they are having difficulty understanding a subscription box, explain it like a magazine subscription. You only got 2 issues of the promised 6 and they’re refusing to refund/send you the rest.
Reply
JustJese
Can you reach out to your credit card company or via paypal?
I think LootCrate was a novel idea and they expanded way too quickly.
Reply
Cindy
The credit card company will probably say no way if it’s been over a year.
Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.