Luxor box has released a new spoiler for their January 2020 box! ($175 per quarter). Thanks for the heads up, Cathleen!
The theme for the January Luxor Box is:
Warmth & Love
Each Premier box will include:
Little Giraffe Dolce Fingerless gloves and a matching Infinity Scarf in Flax
Little Giraffe's Moroccan Wedding Throw Blanket in Cream!
What do you think of the spoiler?
Luxor Box is now quarterly. Check out the full details here.
20 comments
AnninVA
Apparently this box is closing. I just got this email.
To our dearest member –
It comes with very heavy hearts we write to you today to inform you that after nearly 5 years, Luxor Box will be closing its doors. Additionally, as you may have already seen, we have begun our refund process to the extent we are able.
Due to circumstances beyond our control, we have unfortunately arrived at the point where the business is financially unable to continue its operations. All remaining assets have been expended on final refunds, payroll and tax obligations, such that the company does not have the ability to satisfy its remaining debts.
As such, should your refund not post to your account within 5-10 business days (you will have received an auto-generated email confirming), we are aware that at least most of you may have recourse with your credit card companies, and Luxor Box will not contest any valid claims for reimbursement in that regard. However, we ask that you check your spam folder for your confirmation of refund just to be sure. Furthermore, please note, any personal information within your account on our website will be securely erased from the Shopify platform in which we operated.
We understand this news may come as a surprise to many of you. The past two years have been a very difficult and trying time for the Luxor Box team as we have tried to evolve with the marketplace and make changes we believed to be in the best interests of our amazing members. Sadly, our efforts to survive and thrive in this market environment were unsuccessful.
We have so enjoyed having you as a part of our community; you were the reason we all loved coming to work everyday. Thank you in advance for your patience, understanding, and kindness as we make this final transition. We will miss you immensely and wish you the very best this new year and beyond.
XOXO,
The Luxor Box Team
ReplyCarol
Just received an email from Luxor – that they are closing their doors and “we have begun our refund process to the extent we are able”. The subject line of the email references “January box update and the year ahead” – but the email says nothing about January box (i.e. the box that we received spoilers for… and the email just a week ago saying that shipment was slightly delayed). My assumption is that there will be no January box and that their inventory will be sold off… Can’t say that I’m very surprised. So much for the “gilt box deal”.
ReplyAnninVA
I had 1 more box owed to me for the gilt deal. I guess I won’t be getting it.
ReplyDenise
Just woke up this morning to Luxor charging me 650.00 for an annual!!!!!!! That’s after everything they posted about not charging or renewing anyone. I wonder if they’re going to do this to all gilt and previous subscribers. Pretty shady
ReplyKelly
Wow, I am so glad I used a pre-paid debit card when they made us enter credit card info, even though they clearly stated that the Gilt subscriptions would NOT autorenew! I was too suspicious to enter actual credit card info. So shady, it’s unbelievable.
ReplyRachel
Same happened to me. I contacted them right away and they issued a refund and cancelled my subscription. I will say their response to me was rather contradictory to everything we were told when they made their changes… They wrote “All Gilt vouchers were subscriptions and set to renew at our normal rates. It was supposed to be communicated by Gilt to all purchasers and we did our best to do so on our end. Unfortunately some miscommunications were made.” That being said, they responded right away and set it right!
ReplyAllison
Oh no. I’m sorry about that. I was afraid that would happen. (I also subbed from the gilt deal.) Emailed them two weeks ago and they assured me it would NOT auto renew. Shady is right.
ReplyRachel Libonati
ME TOO!! I am livid. I was a gilt subsciber and woke up to this charge as well. This is incredibly shady. I sent a message to this asking for a refund.
ReplyJennifer
I normally love fingerless gloves and own over a half dozen pairs, and I also have a massive scarf collection – but these don’t have much character and they are probably nylon/polyester/spandex according to their fabric care. And the blanket is possibly 100% polymicrofiber.
I know Little Giraffe is a pretty luxe baby brand but I don’t know much about their adult goods. But the choice of gloves and scarf here is just really unappealing. It looks like they would get cruddy within a few washes, too – gloves aren’t like blankets that you don’t wash often, they have to stand up to dirt and wet. It’s one reason I love wool ones (that and they hold heat best.)
They might have done better to get something from a different brand, or offer some choices. But I’d much rather go find another pair of cute fair trade wool gloves than get these.
ReplyBeatrice
I made a pretty similar comment on the first spoiler post. I will never understand how polyester goods, which we know shed and clog our pipes and kill marine life, can be considered “luxe”. I keep hoping there will one day be a box that will include things made of old fashioned materials that are both beautiful and well made and lasting. Silk, wool, cotton, glass, ceramics. Candles made of soy or beeswax, and so on. I am sick and tired of BS marketing “vegan” leather – no, that’s just another petroleum by product that takes forever in a landfill… and each blanket / towel / scarf made of stupid microfibre. Sorry for the rant:-)
ReplyJennifer
I agree! Generally artificial products aren’t going to last as long or do their job as well or even look as nice, and they’ll end up as garbage someday rather than past on or able to be recycled. (Although artificial fabrics can be recycled if you find a place that can turn them into rags, they usually aren’t.)
I read a few Amazon baby reviews for their baby blankets out of the polymicrofiber and the general pattern was that they loved the look/feel/softness – most of the people who had just bought the blankets gave high reviews – but that most of the softness was lost after a few washes or the blanket started looking rattier. Most of the 3 stars and lower reviews were from people who had washed them.
I understand it’s harder for subs to source natural items, though, because their base cost is usually higher.
amandawoj
Beatrice, I could not agree with you more. I would love to see a box of heritage style goods… quality items made of real, sustainable materials that you can pass down. The best made items in my home are hundreds of years old. That is real luxury.
Kay
Those gloves are UGLY imo
ReplyCindy
I live in Miami so neither of these spoilers give me any reason to renew my subscription :/
ReplyMelissa
I live in Montana, so gloves without fingers are useless for me, too.
ReplyStephanie
I live in Minnesota so gloves without fingers are also useless for me. I don’t even understand the point of fingerless gloves…..
Grow your brand with authentic customer reviews.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.