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Birchbox was one of the very first beauty subscription boxes—we’ve been reviewing it since 2012! Each month, subscribers get a new mix of 5 beauty samples, such as makeup, skincare, haircare, and fragrance items. Birchbox lets you choose whether you’d like a box of items picked just for you (incl... read more.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
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Got mine today and the whole thing except for 3 items would be what I would normally get in my monthly sample box. Super tiny samples. Glad I paid what I did for it
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Sharon
I bought two of the Countdown to Beauty advent calendars. My package arrived yesterday with ONLY ONE!!! I am so mad! This is for Christmas presents for crying out loud. If it takes them 10 days to respond, that is well after Christmas. I can’t find a stinking phone number for them anywhere to get this fixed.
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Anna
I’m at checkout but it’s still saying $40 minus the 15%. ☹
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Alice
Don’t add any other code. It should take off 50% of the advent since it is a ‘holiday shoppe’ item. My emails said this discount was good through today (12-13).
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Jackie
Yesterday was the last day for 50% off
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Marissa
Sold out 🙁 I just wanted the box
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Alice
I just purchased another. Try again!
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MMP
Neither box is showing sold out for me–I was able to add both to my cart and start the checkout process. The discounts calculated correctly and everything.
Maybe they had a glitch or something?
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Marissa
That’s so upsetting! The womans one said sold out for me and now its back without the discount 🙁 this is almost as bad as them taking 10 days to respond via customer service about my non custom box and saying they couldn’t do anything since it just arrived.
Connie
I had to get one for a little over $20. What a deal! Thank you, MSA!
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Elle
Check your credit card accounts, gals. I selected the Beauty 2019 advent calendar and a mystery sample pack. My cart showed a subtotal of $50 with free shipping and a 50% discount of $20 — for a grand total of $20 plus tax. BUT when I placed the order my credit card was charged the FULL PRICE. NOT HAPPY. Did this happen to anyone else?
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Rochelle
Yup, just happened to me too.
Luckily I took a screenshot of my cart saying $21.
I’ll email them now.
Something similar happened yesterday too and they tried to tell me they were only giving 30% off on some items even If they were in the 50% off section. They sent me a list of sku#s as if that was helpful. I had to argue with them forever and luckily had screenshots of my item being in the first row under “50%off Everything below” section or whatever it says. And they still fought me on it.
Also, my first order arrived today without the ‘free surprise item with every order’. No surprise there.
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Elle
Just wanted to let you all know that I’ve heard from Birchbox already and they are processing a refund for the amount I was overcharged. Hooray for great customer service!
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Alice
Fantastic! They are great on CS.
Sherri
That’s great! Glad to hear it. Good customer service is so important and, sadly, absent with too many sub boxes.
Anya
No, I just checked mine and it was for the amount at checkout. However, one of the items in the 50% off page only marked down 30% and I emailed them. The last clearance sale this happened also and they refunded the difference. Sorry you got overcharged – contact them and I’m sure they’ll correct it quickly.
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Elle
Thanks, Anya!
Sherri
Oh no, that stinks. The charge is pending on my card but it is in the correct (discounted) amount. I hope you can get it resolved quickly.
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Elle
Thanks, I hope so, too. I’ve sent them an e-mail and have my fingers crossed!
Anya
The advent calendar will make for great gifts for my nieces, got 2 of those plus a Soothe Your Scalp kit. FYI – in addition to the mystery pack, you can also add a promo code – I got the Heat Protection Hair Kit free (free with $100 purchase pre-discount) – love it!
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Liz
I saw this but wanted to hold out to see if it will go lower after Christmas. What do y’all think?
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Alice
Might be gone.
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cheryl s zaccone
Shipping is not free so I’m passing. I was going to buy it as a gift for my sister
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Sherri
I got free shipping. If you add in the mystery sample pack (see the link in the post above), that takes your pre-discount total to $50, which qualifies for free shipping (it appears qualifying for free shipping is based on the pre-discount price). Then BB takes off $20 (50% off the advent calendar) plus $10 (for the free mystery sample pack, which they charge $10 for but then give a $10 discount). So your $50 total less $30 in discounts brings you to $20 with free shipping for the advent calendar plus the mystery sample pack. At least that’s how it played out for me.
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Linda
That’s how I received free shipping as well. I added the mystery pack first, added the 50% off Advent calendar and when choosing shipping after that point, you can choose Standard Shipping ($0.00), so free shipping.
I wasn’t going to grab this calendar, but $20 is a great price for it.
Penny
About time it went on sale. With my Ace points I got it for six bucks. Oh, and a mystery sample pack to boot…. bring on the nipple balm!!😂 That seems to be what I get in every sample pack, but free is a good price, so I’ll take it. My cuticles have never been softer.
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MzBev
Does anyone know if you have to be a BB member, to order this? TIA
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Jackie
You don’t have to be a subscriber to order this.
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Jen
You have to go through the checkout process for the 50% off plus 15% to be applied.
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cheryl s zaccone
When I add the 15% off codes it’s saying only one code per order
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Alice
I believe it would work if you order additional items not on the holiday shop 50% off.
Nat
I couldn’t add the code either for some reason. Oh well, more points for me for future purchases
Alice
I waited for the sale on this one. With my points, I grabbed one almost for free!
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Nat
It still says $40 when I click on the link. For $20 I would get it. I like that hair oil. I selected it as my free gift with a prior purchase.
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SunnyT
Add it to your cart. 50% applies in checkout.
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Alice
It will deduct $20 when you click checkout.
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Nat
Cool, Thanks! Grabbed one
Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.