During the Black Friday sale, I got the 3-box deal. I was excited to see The Face Shop cleanser that I’ve been wanting to get, so I bought 3 of that box. My delivery came yesterday, I opened it up…and no cleanser in any of my boxes! Just some useless nail drying sprays!
There was nothing in the product description to say that there would be substitutions from the pictured product, so I feel like it was a bait-and-switch. A shady business practice!
Emailed CS right away, and I have yet to get a response. I’ll update if I hear anything back to resolve my issue, but as of right now, just warning y’all to be careful before buying anything from this company!
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