Oui Please Coupon – 35% Off Subscriptions!

Oh dear, here we go again.

Received my box yesterday (not surprised it came late based on their horrible reputation in regards to shipping) and I didn’t get the color purse that I wanted or the scarf color. I ended up getting a denim colored one that I’m probably never going to use. The quality of the purse is okay but I would not say it’s worth over $10, just a personal opinion.

As for the scarf, it was a lot THINNER than I had expected it to be, and it definitely is not for keeping you warm, disappointing to say the least. Overall, this was one of the better curated boxes but definitely not worth spending over $70 on it at all on top of their poor customer service and shipping delays.

Buyer beware of this one, not worth the money or hassle.

Ouiplease should train their customer service team better. We’re all tired of the cut & paste replies. Have they ever considered expanding their team during the holidays? Seems like response rate got A LOT slower in December than during the fall.

I get that it’s a small business but they should still be trying to accommodate to their loyal subscribers at least, we’ve been there during their below average business practices and it seems like they’re not improving whatsoever. Maybe their CEO or HR should look into their business practices because customers aren’t getting what they ordered, including myself.

They did a ” gotcha” again. I can’t believe I fell for it.

The box with the bracelet, the clutch bag, the nice skincare, the pick of a scarf is all up and showing as being THE BOX you will get if you order now.

I used the discount code above and then tried to make my selections online. Well, there’s no way to do so. I emailed Ashley.

Ashley emailed me back to say ” SORRY!! ALL SOLD OUT of almost everything BUT we have you down for the VERY NEXT BOX” * you know, the one that will arrive around August?*

This is bait and switch. They do it every time I’ve ever thought a box had very good value from them and they had a discount offer.

I’ll end up with lip gloss, a hair ornament, and a 13″ STRING ( not even metal) choker again.
I know it, I feel it and Ashley REFUSED to tell me what was in the upcoming box that she SAYS I paid for. Nope, I paid for this box and they are still up to their old tricks.

Just say ” NO”. Don’t bite, don’t even trust anything posted about deals. Just RUN.

First time subscriber – even after all the negative reviews. I just really like the Les Nereides jewelry. The rest I will be donating to a silent auction for a charity.

I got the body lotion, Corsican scent soap, strawberry candy, lavender soap bar, midnight scarf and the candle and a cordage hand cream sample. I got the blue denim clutch which I’m not sure what to do with because I just don’t wear denim anymore. I wanted the caramel/gold colored one. I have yet to find one of those of that color in these subscription boxes. I wish we are more sure of the selection of the colors for any bag — it’s often the big draw and when one doesn’t get the color one wants it’s a letdown. I’m lowering my expectations on all things. That way I’ll be surprised and not be disappointed.

I did get mine the day before Christmas.

I was a subscriber at the beginning when there were CRAZY shipping delays and swinging box values. I cancelled after my annual sub ended. While it seems that some things have gotten better, for me this box still equals DISAPPOINTMENT AND IRRITATION. I cancelled again. I am not going into the new year paying someone over $50 a month to disappoint me. I truly hope it gets better because no one should have to deal with the issues regardless of the curation.

This was the cut & paste response from Oui please. They didn’t address the 3 separate orders from the Oui please shop that I made that were NOT 40% off. Nor explain why they took my money and didn’t send those items for 3 months. Instead they politely worded it as if my only complaint were not getting the things I chose. I’m very unhappy right now.

“Bonjour Taren,

Thank you for reaching out to OuiPlease.

I hope you had a nice Holiday. We certainly understand your concern. Please note however we specify on our customization forms please selected « preferred « style however it is not guaranteed. Due to the high volume particularly from the Black Friday 40% off sale, we were not able to accommodate each preference. We did our absolute best to ensure all customers received their boxes in time for the Holidays.

We sincerely apologize for the inconvenience.

Thank you for your valued business and Happy New Year.”

Very disappointed that these boxes didn’t arrive on time, I guess it was expected coming from OuiPlease…

My guarenteed-to-arrive-before Christmas box arrived today, 12/26. I don’t know if I was sent the correct items because I’m now out of town and will be for the next couple weeks. I’m pretty annoyed.

My first box arrived today. I ordered the “single time purchase” to try and admittedly was growing a bit concerned ( ok… alarmed!) given some of the bad experiences I had read about here on MSA.
I hope everyone does find some satisfaction in the end because for me , a bad shopping experience sort of tarnishes the enjoyment of the item which may remind me of the stress that is associated with that purchase.

For the record, I did receive what I had chosen and it did arrive arrive Christmas ( these were not purchased as gifts ).

Bonjour this, bonjour that. Where’s the change? My box arrived with incorrect items again! They’re always replying to us and saying they’re improving but nothing is changing!

Verbatim from Ashley, “we know how important holiday gifting is, which is why we’re working hard” seems like a stretch when you’re shipping countless boxes with incorrect and/or missing items. I had really high hopes for OuiPlease during this holiday season and thought they’d be improving but I guess not.

I just got my box delivered. I always heard you might not get your choice picks. The bracelet I chose I did not get. Was looking forward to my very first one. I got something with a pink band. Not sure what the charm is? It’s not even listed in the booklet online. Very bummed out. Does the company do anything about that? I thought I would post here if Ashley sees this? I would vote to bring back the printed brochure.

Just wanted to note for those worried about delivery – check the status again and see if it has updated. Fed Ex originally had 12-26 as my expected delivery but it’s actually being delivered today 12-23! Hope everyone else gets their boxes early too.

Ashley, I seriously sent my requests in half a dozen times. Literally every single thing is wrong in my box & I could not be more disappointed. Furthermore it did not arrive until just now, that’s right, the day before Christmas Eve! What is the purpose of holiday gifting if all of the parties are over? What is the purpose of taking requests if not a single one is honored? I’ve been begging for that acorn bracelet for years and you show it every single time and you refuse to send it to me no matter what. The purse and scarf I requested are wrong as well.
I made 3 purchases from your Oui shop between September and October and they all just arrived this week. Long past the birthdays that they were intended for. During your better than Black Friday sale I purchased another year ahead of time. I’m so sick right now and I’m out so much money and I want this corrected this time.
No more, “bonjour we are working hard” “Listening to Feedback to make corrections moving forward”, cut and paste answers with no actual solutions. I’m tired of sticking up for you on my subscription addiction only to have this happen!
I want my box fixed or I want my money back.

Hi MSA, I’m trying to post a comment that could actually help people and I’m wondering why my posts are not showing up or being flagged, there is nothing inappropriate in them and I’ve tried on another we please thread as well?

Hello, my box just arrived finally. I’m so upset I came right on here to post the email that I sent off to them immediately. I’m hoping with fingers crossed that MSA does not flag it for some weird trigger word and actually lets this post. The following is the email cut and pasted directly. I want as many people to read this is possible until it’s fixed.

“I seriously sent my requests in half a dozen times. Literally every single thing is wrong in my box & I could not be more disappointed. Furthermore it did not arrive until just now, that’s right, the day before Christmas Eve! What is the purpose of holiday gifting if all of the parties are over? What is the purpose of taking requests if not a single one is honored? I’ve been begging for that acorn bracelet for years and you show it every single time and you refuse to send it to me no matter what. The purse and scarf I requested are wrong as well.
I made 3 purchases from your Oui shop between September and October and they all just arrived this week. Long past the birthdays that they were intended for. During your better than Black Friday sale I purchased another year ahead of time. I’m so sick right now and I’m out so much money and I want this corrected this time.
No more, “bonjour we are working hard” “Listening to Feedback to make corrections moving forward”, cut and paste answers with no actual solutions. I’m tired of sticking up for you on my subscription addiction only to have this happen!
I want my box fixed or I want my money back.

My box is arriving early today, so there’s still hope.

Box won’t be arriving until after Christmas, even though they promised to have it delivered by Christmas. So frustrating and disappointing. I don’t think I’ll be subscribing to a company that is full of false promises. Buyer beware of this one!

If we order today do we still have the option to customize?

I just don’t understand how OP could mistake the holiday shipping cutoffs. A quick internet search of the shipping method used for my box shows that it would have needed to be shipped by 19th at the very latest (16th was recommended for guarantee) in order to get there before Christmas. They’re a sub box, they should be able to figure this stuff out!
Label created 18th but not given to the carrier until 20th…and so arriving after Christmas. Ashley repeatedly promised on here that these boxes would arrive in time for gifting. Any credibility that once existed is long gone.

Does the 35% work on gift cards?

Someone on an older thread (Cyber Monday) just posted that their box that had a shipping label created in October, still has not even shipped yet…sigh!

Since they’re such a small company, are they practicing safe working environments? How many people are being overworked? Is that why shipping takes so long? Because 1-2 people are doing everything? Please tell us Ashley! We hope you’re not being overworked! Take a break after you ship the boxes!

I got tracking for 4.6!

Customs issues usually cause the delays and are the reason some of the items never make it in the box (food items, tea, roses, etc). I almost wish they would get all the items way ahead of time then announce spoilers for what they have. This would require planning like a year ahead of time, not sure if a small company could do all that. That all being said, I do love the boxes when they get here.

So many “buyer beware” comments for this company! Maybe they should focus on actually shipping the boxes instead of trying to reply to every little comment.