Yeah, Ipsy use to be my favorite. I thought when they made a Ultimate it would atleast be comparable to BoxyLuxe but :(. Not even close, I may get a sheet mask here or there but never get a 9 out of 12 products complete misses, and completely ignoring my profile. Not to mention :
Hi Tara,
You’re welcome!
Please, let me know if you ever need anything else, always happy to help.
Enjoy the rest of your weekend!
Best regards,
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Natalie,
My Ultimate contains two sheet masks, and a ahava lotion, I opted out of both, please send replacements.
Thanks,
Tara
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Hi Tara,
Thanks for your message.
While we’ll do our best to avoid sending opt out items, we can’t completely guarantee that you won’t receive them because of the way our personalization works. While, I was happy to make earlier exceptions, I’m unable to continue to replace further products. We hope you continue to find value in the overall products we chosen for you.
I can understand your concern, especially since your skin is sensitive and therefore you’re unable to use certain products. I can assure you we work closely with our brand partners to make sure all of our products are safe for general use. However, we have a very diverse community with a lot of different allergies and sensitivities, and it’s difficult to be sure that none of our products contain possible allergens.
If you’re interested in trading some of your products, there are sure to be Ipsters who are looking for the items you have, and vice versa. To find all the places many Ipsters go to swap with each other, head to our Facebook Page: https://www.facebook.com/IPSY
From there, search “IPSY swap” or “IPSY trade” from the search bar at the top of the Page. Facebook will generate a list of results to direct you to other Pages or Groups that you can join to exchange your products with other Ipsters.
Let me know if you have any other questions, and thanks for being part of IPSY!
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That’s what I got from a super helpful person, which in all honesty is proof enough for a charge back, not getting what I paid for and was promised. Our credit cards come with guarantees, and especially when not being sent what was promised. I think Ipsy has forgotten that. I am going to do a charge back for sure. I said no dark anything, adventurous to them means whatever the hell they want not cute colors, seems mainly reds. Lipstick wise. I loved highlighters but only certain shades, but they don’t include it in their quiz other than blush. Ipsy is all over the place.
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