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Universal Standard Mystery Boxes Available Now!

Liz Cadman
ByLiz CadmanMar 23, 2020 | 306 comments

UPDATE! Read our review of this box: Universal Standard Mystery Box – How I Scored $300 Worth of Clothes for $75.

The 2020 Universal Standard mystery boxes are available now! FYI - these sell out quickly so make sure to grab any box you want quickly!

The Box: Universal Standard Mystery Box

The Cost: $50-$175

The Products: Univeral Standard offers sizes from 00-40. Available in the following categories: Tops, Bottoms, Dresses, Luxe, Petites, Athleisure, Classic Style, Bold Style, Premier, and Surprise Me.

Are you going to grab a mystery box? Want to see it reviewed?

Liz Cadman
Liz Cadman
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

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306 comments

Ms. M

I had no idea they had a Mystery Box. This is onky a once-per-year thing?

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Jeannie

Hey guys, for those of you that wanted more jeans, or received a code for denim, they’re on sale this weekend for $65! I ordered 2 more pair. I love the stretch, and I also decided to get a pair of the black resin jeans. I just thought I would share about the sale. Have a great weekend!

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Cindy

I received my box and received wrong sizes Large 20-24. I am an xs size 8-10: This was my first time ordering. CS was helpful and offered me a refund or a 200.00 credit. I took the refund. I didn’t really like any of the items. For the prices I don’t think I would purchase anything from them in the future. I’m glad they were quick and helpful but sad that it didn’t work out

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Cindy

Hey ladies – if you want an email for a free Tee Rex (have to pay $10 shipping, though) – respond with your email address & I’ll send you the code. I have 3 codes I can send…

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Carey

justmecarey at gmail Thanks so much!!

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Jennifer Kelly

I was super excited with my box. I got a cute white shirt, a cranberry long sleeved top, a navy turtleneck and cardigan. I don’t really like turtlenecks. But I would pay 50$ for any of the other tops. I didn’t have anything “favorited” so they did a nice job picking things out! I would get the box again, for sure.

Olivia

I’d love a code, thanks!

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Katie

Just got my $65 petite box. Petite Danube skirt and Rhine color-block top make a great outfit in black. Black Misa dress that’s not petite but fits well. The two sets of sleeves freaked me out but like the concept. Also Seine mid rise 27” jeans which fit perfectly.
Total RV $320. I’d say it’s quite a bargain for quality clothing. May swap the Misa in XS, will wear the rest when fall comes in Texas, along time from now.

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Cindy

I LOVE that Misa dress! Would love to swap!

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Connie

I received my 3 boxes today and am beyond happy. It felt like my best friend picked all the pieces for me. Well worth the wait.

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Julie B

Just to follow up…I contacted CS last night that I received duplicate dresses in my mystery boxes and they responded this morning with a partial refund which was very generous, and a $25 gift code. I might use it to treat myself because why not.

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Julie B

I ordered two Petites boxes, one on 2/13 and then the next day because someone posted a code for a few dollars off and that was enough for me.

My first box included: Geneva Dress Marine in Petite XS. Lots of people seem to get this dress; it’s not my favorite because it’s super long on my short figure, but it does fit okay; Danube Heavyweight Jersey Skirt in Petite XS. I don’t know why they call this heavyweight, it feels like ordinary jersey but it’s nice; and Isabelle Luxe Twill Sheath dress in Petite XS. Nice quality dress, more boxy than I’d like but I’ll try to dress it up. Total value $330

Second box had: Micro Pocket Ponte Pants black XS. Nice pants! Similar to the pants I had in my wish list. Misa Dress in Barbados Cherry long sleeve XS. I already have this in short sleeve maroon, but I do love red so I’ll keep it. petite Geneva dress in black Petite XS. I think I’ll reach out about this since they weren’t supposed to include duplicates if you buy more than one and I don’t want two Geneva dresses. Lue $335

I was hoping for the wool coat or puffer jacket that some have gotten, but I guess since they aren’t in Petite sizes they try to go by that first. I’m a bit annoyed that some people got an extra item as apology for lateness, yet I only got mine today and there’s no extra item. All in all, could’ve been worse.

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Dressy Penguin

Ordering the petites Mystery Box on February 13 was my first order with Universal Standard. My box was delivered on March 16 with nothing but the clothes inside.

I completed the questionnaire after I placed the order (since I didn’t know about its existence at the time I ordered) but I don’t get the impression my questionnaire responses were taken into account.

I received four items with a total retail value of $305 so if I had received three items as promised, the value woud’ve been less than the advertised $300. This review is based on having tried on all the clothes.
1) Seine mid rise skinny jeans 27″, dark indigo in size 6. The quality of the denim is excellent and the fit is surprsingly good, even the length and waist but this style of jeans is not for me. I’d like to swap this for another style of jeans or perhaps a dress .
2) Misa jersey dress, eggplant in 2XS. I didn’t receive the petite version but this dress is a keeper! I like the color, the fit and also the length is just right (not too short). This is a dress I could wear at work. I like the fabric of this dress better than the v-rex t-shirt (that also contains modal).
3) v-rex, short sleeve t shirt (not petite sizing), black in XS. The v is very deep on me and gaping because my torso is petite, not standard. I don’t know why I wasn’t sent a petite version of this garment. I’m sure it would have fit better. Im not wowed by the quality of the fabric. I’d like to see how it fares after repeated washing. I”d like to swap for the same size, petite. I’ve already written to US to request an exchange for the petite version in the same size & color but was given a $50 discount code instead.
4) Maggi cargo pant, black matte in 2XS. I don’t like fully elasticated waist clothing but this fits so well I’ll let this slide. Also the pant length is OK. Material is thin but the pants are lined and look well made.

So, two of the four items I will keep. I would’ve thought it would be obvious to provide buyers of the petite Mystery Box petite sized items but none were. I think that US simply doesn’t have as much petite stock to shift which is the box contents were somewhat creatively selected for me. I’m disappointed two items are black because this is not a color I were often. I prefer navy or gray.

Would I purchase from US at full price? No. Would I purchase a Mystery Box in the future? Possibly but US really needs to expand their petite range, both in the number of items and colors. I think the colors available in general is somewhat limited.

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LizC

Got my final box yesterday mixed. I feel like goldilocks. Their sizing is really off and they sent the wrong size on the bortoms and the bottom going with the bold box. Huh? I’m in negotiations with customer service although except for one pair of jeans all the other bottoms looked like nasty stuff nobody wants. So even in my size I’d just donate them. The bold box had a gorgeous velvet jacket an enormous top and a tiny skirt. Only one wearable piece. Oddly my second tops box was perfect and there was an extra top. Moving forward. I’d say there’s a reaon it’s called a mystery box it’s a gamble. About half of what i received was great so I still came out ahead but i don’t think I’ll ever buy the bottoms box again and i really hope they do something about their order fulfillment and their sizing inconsistency.

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mimi

I got my tops and surprise me boxes today. Great stuff
Elbe shirt in white
2 Tee-Rex. Primrose pink and lavender grey
Soft Cardi in dark sapphire
Foundation crew neck tee in black
Puffer bomber in winter bloom
Vintage Logan High Rise 32 inch jeans
Mackaya Luxe twill top

Great stuff. 2 extra pieces

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BeccaBoo

It seems like most people had a better experience this year than last year, so I’m glad I bit the bullet! I ordered a Tops Box and a Surprise Me Box, then broke down and ordered the Luxe Box at the last minute, all in 2XS. (I was secretly hoping for that beautiful leather jacket, but alas!)

I got my Luxe Box first:
Mary Dress (Black) – $160 value: LOVE THIS, can’t wait to wear it to work
Isabelle Luxe Twill Sheath Dress (Black) – $150 value: This is a little boxy, but I’ll definitely wear it to events. Very simple and chic.
Kniko Pleated Midi Skirt (Eggplant) – $150 value: This one is a little snug, definitely more on the 6 side than the 8 side… I’ll be selling/swapping this one.
Rodarte x Universal Standard Blouse (White) – $150 value: I thought this would be far more ridiculous than it actually was, but unfortunately, it’s Dry Clean Only, and I just can’t do that to myself. Selling/swapping this one too.
*This box included a note about a bonus item, presumably the Rodarte blouse. A bit shy of the promised $650 value, but both dresses were on my wish list, so I’m thrilled.

Then, I received my Tops/Surprise Me Boxes about 2 days later:
Beas Coat (Black) – $230 value: So pleased. This was on my wish list and slots into my wardrobe perfectly. BEAUTIFUL piece.
Seine High Rise Skinny Jeans 32in (Black), size 6- $90 value: These ones are a big snug, but that’s my fault for being overconfident in my sizing… I may try to sell/swap these so that I can try an 8.
Elbe Shirt (White) – $85 value: Super tent-like on me, but I have a friend who might love it. I’m going to offer it to her, then sell/swap if she doesn’t want it.
Foundation Turtleneck (Black) – $60 value: Great basic, fits well. Definite keep.
Tee Rex (Slate) – $50 value: This is the best t-shirt ever. I’m going to see how it washes, then order them in every color.
Dolci Top (Fig) – $50 value: Not a fan of the cold shoulder look, but the color is beautiful. Selling/swapping.
Maia Stovepipe Sleeve Tee (Navy) – $50 value: I’m always dying for nice navy tops because I made the mistake of incorporating some navy patterns into my work wear. This one fits nicely and has a great shape to it. Score!
*This combo box also included a bonus item, so I ended up with 7 total between the two.

Overall, I’m very happy with this experience, and I was glad to get some broad exposure to the brand. I’ll definitely be back for more pieces from the existing collection (still drooling over that leather jacket…), and I’d definitely take a chance on mystery boxes next year if I’m in the market for some wardrobe expansion.

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Mary

Very disappointed in my US experience.

Ordered the Tops and Classic boxes. Only the Tops box was delivered, although US claims both were delivered on the same day.

Of the three tops, two only cover to my belly button and none of the three fit my chest.

US customer service was of ZERO help. The response I got was “oh well, it’s a mystery box, you took a gamble and lost”. Not at all what I was expecting given the service and responses others have received.

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Shel

I’ve not seen anyone have any other response to fit issues if the box was rec’d in the size ordered. Missing value or receiving the wrong sizes are the issues they are definitely attempting to fix. Not liking something or I not fitting is the risk with the mystery boxes. The shipping number should be on your order and you can follow up with the shipping carrier about the missing box.

Amanda

I got my luxe box yesterday and was really disappointed: two of the three items came from the Goop collaboration, which is a company that I find very unethical (and actually dangerous for women’s health) and would never willingly support. I don’t think the RV was there, and the fact that these two items came from an older collaboration makes the box feel less luxe and more like a warehouse clearing. The RV doesn’t seem to be there and one of items–a dress that I can’t find listed anywhere and is really terrible–is in a color I said I did not wear on my survey.

While my tops box felt curated, nothing in this box took into account my purchase history, my questionnaire preferences, or my wishlist. I would have been fine with lower RV if it were items I would wear! But I’ll consider myself lucky with recovering half the cost of the box by selling all these items.

When I contacted them, I received a canned response that didn’t address my actual questions with a $25 code that expires at the end of April (not usable since the box blew my fashion budget for the next few months).

Super, super bummed.

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Lizc

So sorry for the people who are disappointed. I know how awful that can be especially if you are on a tight budget. I’ve received 2 of the 5 of I ordered. Oddly the first one I ordered is the one that hasn’t arrived it did finally ship. I hope they figure that out in the future, bad enough about the lateness but just weird the orders didn’t go out sequentially. I do think it was curated. Unfortunately the first box I received tops – 4 tops, all the same size – but 2 are tight and 2 are enormous. I’ll keep one but the other 3 aren’t my style – I was impressed that 3 of the ts were appropriate for spring or summer – the 2nd box the premier made up for the 1st – wow! puffer jacket I love, skirt (that actually looks great with some things I’d previously ordered which does lead me to the curation belief), a cream colored Rodarte top YES!!, and a black satin dolman top that is enormous. Come on US your reputation is about size inclusivity and quality, get your sizing consistent!
Question – I signed up for swap – any idea how long it takes and how pleased are people with it?

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TheSpacePope

My Tops and Surprise me box came yesterday and I’m really pleased.

I got 2 T-Rexs 1 black 1 lavender grey
An olive V-Rex with long sleeves
A black turtle neck
A black satin side tie blouse
A forest green crewneck Geneva dress, which I am way more in love with that the long sleeve V-neck version that came in my dress box
And finally a pair of indigo high waisted boyfriend jeans. These are the high waisted fit that I’ve been wanting, but with other brands they don’t quite come up high enough to deliver the look I want.

I didn’t expect much from the Mystery Box sale and have been absolutely blown away by the quality of the goods and the attention that’s been shown to my preferences.
I honestly thought it would just be a few things that have been rattling around the warehouse unsold like mesh dresses and hood dickies.

I know there’s been a lot of unhappiness about advertised value and I hope that it doesn’t result in them discontinuing this promotion.
A lot of people got a bunch of nice clothes for so much less than what these pieces normally cost.

The two Geneva dresses alone made what I spent worth it.

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Lainee

Me too I got a Tops and a Surprise me. I was good with my RVs although it didn’t matter to me because there were great things in my box (for me). For $125, I got the Rodarte dress, a pair of great fitting jeans, and then 5 tee shirts in 4 different styles but all were the soft cotton fabric in gorgeous all-my-taste colors (pinks, purples, black and gray). Not sure which tops were supposed to be from what box. I am very happy because I love the fabrics and colors, BUT not sure everyone who ordered a tops box would want only tee shirts.

I thought in my case they did a fantastic job. I think I could have easily been less impressed if I had gotten some of the more “bold” pieces that some others got, but I am super happy and would order again.

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Jennifer Walker

Count me among the underwhelmed. I received the Goop Tuxedo jacket in black. It’s nice enough but selling for $101 (shows $335 was original price) right now. It arrived completely wrinkled – like unwearably wrinkled, meaning I will have to have it professionally steamed if I want to wear it. I also received the Isabelle dress in black which was a wishlist item – $150. It’s great quality and I love it. That’s it. Total value either $485 or $251, depending on how you look at it. I am a first and last time customer. After waiting a month for this, I am really disappointed. I guess I paid $175 for $250 worth of clothes, but not what I signed up for.

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Amanda

Did you only receive two items? If so, I would contact them.

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Jennifer Walker

Yeah – I reached out. We’ll see what they say.

Julie B

I keep reading these comments, both good and bad, and am still waiting for my two petites boxes. They both show unfulfilled and I’ve gotten no communication. I hope they haven’t run out of merchandise!
Has anyone gotten a Petites mystery box?

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Dressy Penguin

I ordered a petites mystery box on February 13. Just today, March 13, I received an email that my box has shipped!

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Julie B

Me too, Dressy Penguin! One of my two boxes has finally shipped. Please post when you get yours so we can compare!

Jennifer

Mystery boxes finally came today . . . mixed feelings. I ordered five boxes, only three arrived, no note, no extra piece, the only pair of jeans I received is the wrong size, a few pieces not on the site so I have no idea what they are valued at.

Messaged CS and after a hold they determined that one of the two missing boxes is coming tomorrow, even though I was only given one tracking number. The other got overlooked and they can’t deliver as promised so they refunded me, but what a bummer!

They are going to give me another pair of jeans in my size but still.

My boxes were really confusing to me, the ones that came were a Classic, a Bold, and a Luxe. I’m pretty sure I can tell what’s what but the Bold box has no fun or bold items, is nearly all black and includes THREE dresses. I’m a full time student so I really didn’t want three office looking dresses. Was hoping for something Rodarte or colorful or velvet, anything “bold.” Not sure if they got the wrong box or what but I’m pretty disappointed. I’ve never spent this much money on anything before so was hoping to at least get everything I ordered!

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Jennifer

Have to take back my comment. CS helped me out today and they were AMAZING. Also I’m wearing a shirt and cardigan today from the boxes and I love the fit and quality. I’m a long term customer from now on. Really happy with how they handled this and will be sure to sing their praises. Wish I hadn’t even posted prematurely!

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Trish

I received my dresses box on Tuesday and am really pleased with it! I received the Rodarte dress in black, the Isabelle twill dress in black and a Geneva in blue. Retail value way over what was promised. Came in at $470! There was also a note enclosed apologizing for the delay and stating they sent a 4th piece as an apology.

Sadly, there were only 3 items in the box. I emailed them a super nice message as an FYI not really expecting anything in return as I got my promised 3 items. They emailed me an apology stating they are unable to send me an additional item, but they are refunding the total price of the box and gave me a $50 credit! Now I feel kind of bad for emailing them☹. I love them as a company and dont want them to lose major money on these mystery boxes.

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cassie

Did anyone happen to get a tuxedo jacket or black or emerald velvet blazer in case they’d like to trade?

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Molly

I got a black tuxedo jacket in xs I’m interested in trading

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cassie

awesome! I am still waiting to be approved for the swap site. I have……

white long sleeve arga dress
cameron cardi in navy
white foundation turtleneck
logan high rise jeans distressed grey [size 10]
avenir dress in black
tess ponte culottes in black (everything size xs except jeans)

Cindy

Got my classic box in 2XS; happy for the most part except for the value is $85 short of the promised $475:

Geneva dress in navy – $120
Dina long sleeve side tie dress in black – $130 at Nordstrom – not listed on US site
Seine skinny jeans 27″ in black – $90
Long sleeve foundation T in black – $50

Definitely trading the long sleeve dress – it’s just not me. Everything else is pretty good.

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Justine

Ooh, that tie dress looks pretty. I wish Nordie’s showed it on more models. Are you joining the swap group? (I’ve applied and am still awaiting admission.)

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Cindy

Hi Justine – I’m on the swap site; will list it later today. Would love to trade for another US piece!

Jeannie

So I’ve been anxiously awaiting the arrival of my Mystery boxes, and I wasn’t disappointed. I ordered 5 in total. One dresses, 2 classic, one Premier and one surprise me. I don’t know which pieces comprise each box. I specified that I wear almost exclusively black. I went to their store to find my size; 2xs. This is what I got:

-Beas wool coat in black (on my wish list)
-Squiggly puffer in black (on my wish list, and I’m already completely in LOVE)
-A black smoking jacket with one button (I can barely button) but a cool stylish piece.
-black crepe Augusta Geneva dress.
-Seine mid rise skinny 27 inch, dark indigo
-long sleeve V neck Geneva dress, black
-Bellona dolman sleeve turtleneck
-Scarab/bone stripe V rex
-navy foundation cami dress
-foundation V neck tee, black
-knit Elbe shirt, black (on my wish list)
-Isabelle luxe dress, black
-Dalia mixed media top, scarab
-Lucina long sleeve gathered tie top, black
-long sleeve V Rex, black on my wish list)
-Seine high rise 32 inch (on my wish list)
-Elbe shirt, white (wish list)
-Ponte culotte, black

The only items I have tried on were the outerwear. I will try the rest later. I would love to trade the culottes for the regular fitted Ponte pants if anyone would like to trade. I have not added up the total value as I literally just got the box. I am very excited and feel that I got great pieces that I will use. Totally worth it to me.

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BeccaBoo

Ooh, isn’t that Beas coat amazing? I was so thrilled with that one!

If you end up with any misses, let me know! I’d love to swap/sell 2XS items.

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Jeannie

I had a couple of misses. What do you have to trade? I am willing to trade culottes, crepe Augusta Geneva dress, Lucida satin side tie top. I would love the resin jeans, overalls, and possible a black elbe shirt. And the tie at the waist dress.

Lauren

I got my “Surprise Me” box today

Simone side rouched dress in dahlia red – 140
Seine 27″ jeans – 90
Navy blue “Penia” (discontinued?) tee – est. 50$
Foundations grey long sleeve – est 50$

I think the value is actually at or over the promised value. The dress is definitely NOT me, but the jeans and tees were wins. Definitely better than my tops box.

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Lo

Y’all, it’s a mystery box. The wish list is a courtesy, not a wedding registry.

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katie

I would love it if we had a “like” button for comments. Great comment- Lo

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Shel

Yes Katie! Out of habit, I look for one to click on.

Donna Breck

Received my boxes today! I had ordered seven! Only received four things I will never wear! So all in all good.
The problem I had were the pants being too short. I said I had super long legs and needed a 32 inch inseam.
I contacted customer service and received two extra pairs of jeans free. I can not complain.
You take a chance when you order a mystery box. I like almost all of it. It was worth the money most definitely. I will do this again next year. They are a great company with quality clothing and great customer service.

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Shel

Wait…you don’t get to say I got my 7 boxes and then just wander off. Details please! Which boxes did you get? Anything that surprised or extra delighted you?

JenE

Ha! Love it! …and so true. ♡

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Mini

I received my classic outfitting box.

– Lauren core sweatshirt in black ($80)
– Seine 32 inch jeans in white ($90)
– Logan 5 pocket vintage in blue ($90)
– Geneva dress in black ($120)

I was really happy with the selection and loved the fit of everything, especially the jeans! However, even with the extra item I received (!!), the value still falls short of the promised value by $95. I contacted CS and I got a code for $25. Not the best, but I’m really pleased with almost everything. still not sure about the white jeans since they are white. Instead of the white jeans, if I had received an outer wear to really round out the outfit I would be really really happy even if it didn’t meet the promised value. But oh well!

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