FYI – The Box by Fashionsta Shipping Update

California just relaxed their restrictions on business reopening and today I received my items from the March Flash Sale. The items were well packaged and I got phenomenal deals – so to me it was worth the wait.

I’m just wondering when they can resume shipping our monthly boxes. They are a small company so I’m hoping they can stay in business.

The lack of communication is astounding and the customer service section wasn’t working yesterday.
I agree with you, but until we’re through this crisis Fashionsta should stop debiting our accounts . If you are unable to deliver, you should stop tapping our funds until you’re up and running again. I’ve purchased merchandise from February that I haven’t received for at total of over $200.

They are a smaller sub box but I’m trying to tell them on Instagram that they should suspend future transactions on subscription boxes if they can’t send out the orders. They need to catch up on the orders they have now. They told me they have the products they just have to package it and send it out. I don’t want to drop my subscription because I will lose my special pricing and this is one of the few boxes ai actually use All of the products (That is rare). But they shouldn’t take anymore money from people unless they know they are going to ship the products.

I hope they make it through. This has become one of my favorite boxes. I’m loving the jet set serum and team mask from last box. This was the one box I was planning on not giving up and I hope they get back to normal as will the rest of the world soon.

100% agree. The whole world is in crisis and it is pathetic to see some of the comments lately about companies forced to shut down or boxes being late.

I just signed up for a subscription and a one time mystery box on March 13th. I was concerned when I did it but took a chance. I’m sure we will all get our boxes when everyone is safe. It’s a scary time in the world right now and we all need to have a little patience. I wish everybody well and please stay safe.

I’m with you! Elbow bump 🙂

When this first started before any shut down or anything my first thought was “oh fashionsta will have a nice excuse to be late in shipping this month, since they are always late and making excuses.

I have really enjoyed the three boxes that I have received so far of my annual subscription. I even let it pass when my February box didn’t arrive until March 6th or so. The problem I have is that I did a pop-up order on February 21st. They have had nearly a month to send those out. And they are still in processing and now the team is going home for…at least 15 days? Maybe much longer? I think they should just refund all of the pop-up orders because they have had a month and have not even shipped yet!

I’m from Washington state, which is one of the hardest hit with this situation in the nation. So I definitely understand what is going on. And I 100% hope the Fashionsta team stays safe and healthy. But at this time money is tight for many people and the right thing to do would be to cancel all pop-ups, refund the money, and hold another pop-up in the future.

I was never informed that pop-ups still would not have shipped a month later and this was way before anything strict with businesses and closings. My two cents. :/

This company is a sinking ship. People are waiting on orders from February ..

That was well done and I’m glad they let everyone know quickly. I live in Las Vegas and have been on lockdown since Tuesday. The strip looks like a ghost town. No people, no lights! Cant wait for this to end. Stay healthy everyone!

Before they went home, I wonder if it occurred to any of them to stop the automatic billing for the next box. Guessing “no”.

Thanks for posting it so quickly Liz!

This is what I had wrote on the previous Fashionsta thread.

Just FYI -Cali was put on a statewide lock down yesterday for anything but essential tasks. Since the box headquarters and fulfillment center is located in downtown LA and certainly is not considered essential, they were forced to halt shipments and boxes immediately. Please know that this is beyond their control. Living in Northern Cali , where we have been in lock down since Monday, I can tell you that this has been very difficult for all of us…but, especially for small business and service workers. If you are financially able to, please continue to support whatever services and small businesses that have made your life easier or more pleasurable in the past because they are ones who are at risk of having to shutter their doors permanently.