Oui Please Volume 5.2 Box Full Spoilers + Coupon!

Just reaching out…is this box still going?

For anyone still following this…
I just received my 5.5 box (I still haven’t received 5.4)
Since the oui shop has everything listed that’s supposed to be in the box other than the Bbooster27 face serum, I asked them to sent the box with with a comparable replacement for the serum. I emailed them on 9/17, and received it today! They also sent replacements for the Elikya Beauty products.
Here’s the rundown with Oui Please retail value…
Spoiled Products Received:
Les Nereides lady bug bracelet ($65)
Rive Droite velvet pouch-in my selected color ($47)
Cousu De Fil Blanch soap ($15)
Michel Et Augustin Cookies ($6)
Melusine Paris Quartz Gua Sha ($30)
Replacement Products Received:
Elikya Beauty Illuminatur drops ($20) replaced with Atelier Catherine Masson macaroon soap ($20)
Elikya Beauty micellar water ($18) replaced with Blancreme blueberry body wash ($15)
Bbooster 27 face serum ($140) replaced with bangle up bracelet-solid gold tone spoiler from 5.6 ($60) and Le Rogue Francais lipstick in Pink Amarandy ($65) and Blancreme body cream-linen and green tea ($15).
There were two additional items in the box the butter knife from 5.3 ($10) and the palm broach from 5.4 ($35) although these were extra in this box, they had shorted me a $10 item in 5.1 and a $39 item in 5.3, so I’m calling it even(so far).

I’m mostly fine with the substitutions. The lipstick is a horrible baby pink color, but at least it’s not dried out like the last one they sent. Mixed with other colors, It will make for a nice highlight. The macaroon soap and butter knife are duplicate items from previous boxes I received, but they’ll get used. The body wash smells amazing, really amazing, like you kind of want to eat it amazing. The bangle up bracelet is cute but tiny, I wouldn’t mind getting another one in 5.6 when(if) it ships.

I’m still hoping to get my last two boxes at some point. I wish they could get their act together, because I do like the box, but it’s not worth the stress.

*Chef’s Kiss* to whoever left the picture of a dumpster fire with their review.

Does anyone know if Ouiplease just stops sending boxes and how to reach out to them where they will respond? I had two subscriptions that started in 2019 and I never received all of my boxes. I did receive the partial boxes, but they were repeat items x 2 subscriptions, and mostly small items like soap and bobbi pins. I have tried emailing them and they just ghosted me. I dropped my credit card dispute because they promised to send the remaining items and sent me the swimsuit from last summer’s box. But, I still have two boxes left on each subscription and I never received the big item (i.e. French Press, serum, etc.) for several of the boxes. Did anyone have any luck in resolving this or do I just lose those items and boxes? I am very glad that I received some nice items and boxes when I first subscribed but then I was essentially cut-off and I don’t understand why. I mean no tracking numbers, no communication, and definitely no boxes. Thanks for any insight.

I was just looking at the Oui Please page here on MSA, and a whole bunch of older 5-star reviews show up first in the reviews section. Not sure why that is, but I hope it doesn’t lead any potential subscribers astray.

I recently subscribed before googling (I know! Rookie mistake!). Is there any hope that box 5.6 will actually ship in July?

Received my box today. It had a little bit of everything. I’m happy with what I received.
5.2
CAMILLE DE SOOS LOTUS ADJUSTABLE RING – $70 VALUE
NAILMATIC – $12 VALUE
ATELIER SAINT EUSTACHE PARIS SOCKS – $25

5.3
Bachca Paris Bobby Pins

5.4
Le Rouge Français Lipstick
Catherine Masson Macaron Soap

5.5
Les Néréides Charm Bracelet $65 Retail Value
Melusine Paris Quartz Gua Sha $30 Retail Value
Michel Et Augustn 15 Square Cookie Pack $6 Retail Value

I am sill waiting on 5.2-the Spring 2020 box. I’ve been emailing them and emailing them. I was finally told back in December I would not be receiving the 5.2 but it would be 5.4. At that point I didn’t really care even though I didn’t like 5.4 and wanted all the items from 5.2. It was to be the last box in my yearly sub. Lo and behold a box is on it’s way to me. Have no idea what will be in it but I’m glad to be done with it all.
I will add that in the 5.1 box that was very delayed they put a lovely french sweater in my box that was my size. It was very cute.
I’m sad this box went the way it did as it really had so many unique items not found in other sub boxes.

So has anyone gotten 5.5 yet? They have spoiled all or most of 5.6 already, but I certainly haven’t gotten 5.5 myself (or seen any emails/comments from them about shipping in the daily ‘buy buy buy’ emails). I guess that’s the next phase after sending partial boxes and repeat items as replacement filler. Just don’t send anything and keep signing up new subscribers who will never get their orders! Really, why have they not been prosecuted yet????

Just an update from me that the 5.5 box still has not arrived. I emailed them in May and was told it would ship late that month, and here we are in almost mid-June. This is my very last box and I know everyone says “just get your money back” but I’d really like the items that they are showing for this box.

So I see OP has all the spoilers for 5.6 yet never sent out the 5.5 boxes. This is really crazy as it’s been almost a year and a half this scam has been going on. This is so wrong!

Now this year she’s been adding products to their online shop yet they don’t have these items. They say it’s still coming from France and to wait a couple weeks and then after 3 months when you don’t have your product and want your money back they say okay and never answer your emails again and don’t send anything. I’m surprised someone hasn’t done a group lawsuit.

I got shipping information (and movement!) for box 5.5, which is the last box in my subscription. I’ll post when it arrives to report if all the items are there. I’m also waiting on a Bangle Up bracelet as a substitute for the serum and matches in box 5.4 that never arrived.

I’ve just had the most maddening exchange with OuiPlease. This is a warning to everyone not to place orders from the shop. For context, I am no longer a subscriber and would never in a million years purchase a box again. After the exchange I’m describing below I will never buy from the shop again either.
So, against my better judgment I purchased a Bangle Up bracelet from their shop three weeks ago, when the new bangles got listed. Surprise surprise, the item was not in stock. I emailed them a week after placing the order to see what was up. I was told the bracelets were shipping that weekend. Today I reached out to see if there was an update. Answer: “… unfortunately, there is no new update regarding the bangles. As soon as I hear something I will let you know. Merci!”, which didn’t clarify if the bracelets had even been shipped from France. I asked if they had. Answer: “As of this morning, no, they haven’t been shipped to us. Merci!”. I wrote one last time mentioning that I was told on 3/26 they were shipping that weekend and asked when they expected them to ship. Answer, which has me fuming: “I understand that you’re anxious to receive the bangles! However, I cannot give you the answer you are expecting because I don’t know the date you are requesting. When I have a date to provide you with, I will let you know. Until then, please understand that asking multiple times does not make items arrive quicker. I will respond to your message when the items arrive so that we may progressively move forward. Thank you!”
Uh? “Asking multiple times does not make items arrive quicker”? [the person means “more quickly” btw]. Like you’re doing me a favor in replying to a legitimate question about an item I paid for and is nowhere to be seen? What preposterous assumption that customer service can shush me as a nuisance, when they are not upholding their end of the deal — and lying, as per their usual MO. I have been gracious and patient over the years knowing that (some of) the items eventually show up, and have supported their business occasionally after my subscription ended since I like Bangle Up bracelets. But man, this condescending message is just ridiculous.

Hi all,
I’ve been really bad about keeping up with the lack of boxes…too much life transitions this last past year. I finally sent them an email 3/6/21 – readdressing an email of missing items from 5.1 dated July 2020:

‘Please —

This was the last email I sent to you to resolve the issue of a missing item.
I’ve been patient don’t you think?
But I have not received any additional boxes since this email:
I have not received box 5.2, 5.3, 5.4, 5.6 which were supposed to be included in my annual subscription.
I would check my account every so often and it will say ‘Processing’ but later it says ‘Completed’ and
I have not received anything!

Please investigate and send items!
Thank you.’

And (drumroll…) this was their response today 3/9/21:

‘Thank you for reaching out to OuiPlease. I apologize about the delay in response – there has been an influx of inquiries and it is taking me longer to respond to each.

I see your missing items were never notated, which is why they were never sent. I am so sorry about this – it was definitely a big mistake on our end. I have added the serum and Terre de Mars to our “missing items” list and will have these sent ASAP.

We are deeply sorry about the extended delay and understand that it’s frustrating. I reached out to my fulfillment team and unfortunately, at this moment, we are missing most of the items for Vol 5.2 and are unable to ship this edition to you. Our team has placed orders for all the items included and all remaining Vol 5.2 edition boxes will be shipped as soon as the items deliver – we anticipate on completing shipment for this edition at the end of March. If you prefer to no longer wait for the products for this edition to deliver, I can offer to swap your box with one of our future editions. Please let me know your thoughts. I was notified that we are to include substitutions in our Vol 5.2 edition for the Christophe Robin hair duo ($23) and the soy candle ($12), as we are not receiving a shipment of either of these items. I apologize about the inconvenience. At this moment, I am unaware of the items we are shipping in their stead, however, I want to assure we will include items comparable in value.

They also notified me they are awaiting the final shipment from Nach, which should deliver next week. As soon as the shipment delivers, your Vol 5.3 edition box will be curated and shipped to you. We apologize about the delay in shipping your box. We understand that the delays are extremely frustrating, and we are doing everything we can to get back on track with our shipping schedule. We are to include substitutions in our Vol 5.3 edition for the Christophe Robin hair mist ($39) and the Respire after-sun cream-gel ($15), as we are not receiving a shipment of either of these items.

We are deeply sorry about the delay in shipping your Vol 5.4 edition box. We have ordered a second batch of products which are scheduled to deliver next week. At that point, all pending boxes will be curated and shipped. We promise your box will be on its way to you very soon!

Our Vol 5.5 edition is scheduled to begin shipping late March. Customization for this edition has not yet opened, so be on the lookout for a separate email notifying you when the form has been uploaded to your customer portal.

Please feel free to reach out if you need further assistance.

We truly appreciate your continued patience and support!’

Not sure whether to wait – or swap the 5.2 for a future box…

I really wish my subscriptionaddiction would keep up with the ouiplease box posts like they used to. Literally adding the disclaimer that they are not shipping out boxes and everyone has issues. They used to do that and it was a way to keep ouiplease and boxes causing problems trying to steal money in check. Feels weird that this site no longer does that

I am owed three more boxes from them and have not received one single item from 5.2, 5.3, or 5.4. I have been a loyal and good customer and don’t understand why I have not recevied anything at all. I contacted them in early December when they promised to send out to me what they could but all they did was make a mailing label with Fedex and never sent it – the label still says PENDING. The poor customer service is bad enough, but the promises made in emails by specific people (that are being broken) is particularly ugly.

There is a new spoiler on their Instagram. Something from Rivedroite Paris

I got the clip/brooch and the chocolate bar in the mail today along with a “more to come” note. I already received the tote, lipstick, and macaron soap, so I’m still missing the serum and matches. Still no French press from 5.2. Box 5.5 is the last in my subscription and I haven’t seen anything about that yet.

How is everyone getting ahold of Oui Please? I’ve emailed the [email protected] email a few times this month and they won’t respond to me. I’ve yet to receive a single item from 5.3 or 5.4. Wondering if I have to resort to commenting on an instagram post to get them to contact me.

Well, I just got the chocolate bar and clip. I had contacted them 2-3 weeks ago since ppl were reporting that they were getting stuff, and they told me they could send out these items that week, and the serum and matches the following week. I haven’t seen any tracking info yet on the second batch, so it’s back to their website to follow up. I’ve given up on missing items from the earlier boxes (the tea press, etc.).

I do strongly advise anyone waiting on stuff to contact them. It wasn’t until I emailed them that I saw motion on the recent items and boxes. The squeaky wheel definitely has more chance of success with this company.

Got my 5.3 box today. I got the swimsuit, Bobby pins, bar of soap, fancy lipstick, dove earrings which were my pick, and nail polish. No book. Slowly but surely the boxes are arriving.

Update: I received tracking from Oui via USPS. I’m expecting this to be the missing items from 5.4.

I finally got my 5.3 box. It felt partial..? I got the swimsuit which I was disappointed. It is very thin material with no support. Oh well, I took a chance there. I got the earrings I selected, the burning papers, the small hair duo set, a bar of soap, and the after sun lotion. The bar of soap was the only full sized item. I didn’t get the pamphlet with the descriptions and such, so that is part of the reason it felt partial (and lack of substantial items.) While I certainly understand the pandemic has caused issues for the company, they could have done a waaaaay better job managing the situation. The lack of communication on top of making promises they couldn’t keep really left a bad taste in my mouth.

MSA did year in review for other boxes so here’s mine for OP 2020:

Jan/Feb 5.1 box- subscribers received this box last week of June and into July. Original advertised items were jelly confit, throw, lip balm, incense papers, bracelet, hair pin, serum and body cream (or oil). No one received the confit. A good portion of people received only a half box that was accompanied by a note promising to ship out their remaining items. Only 2 well know Youtubers received their remaining items. Everyone else still waiting.

Mar/Apr 5.2 box- in Sept they offered to send a hybrid box of 5.2 & 5.3 out with what items they had, if you requested it. Original advertised items for 5.2 were suppose to be glass french press, candle, socks, nail polish, face mask, CR hair mask duo, ring, and honey plus dipper. No one received the advertised candle or face mask. If you requested a partial box, the majority received socks, CR hair mask duo, ring, sunscreen from 5.3, nail polish and throw from 5.1. Some also received the honey and spreader from 5.3 or items from the 5.1 box. All partial boxes were different. A couple Youtubers received the french press, though it was a different brand.

May/Jun 5.3 box- some people report receiving this box in December. Original advertised items were black swimsuit, after sun gel, lotion, bar of soap, bobby pins, earrings, spreading knife, and CR hair mist. No one received the Christophe Robins Rose Hair Mist. Boxes all seemed to be different, some had swimsuits, others didn’t. All boxes included items from previous boxes.

July/Aug 5.4 box – it seems like the majority of subscribers received this box in Dec though there are still comments on social media of labels being created but no boxes shipping for some subscribers. Original advertised items were canvas tote, lipstick, Ann Semonin face serum, chocolate bar, matches, brooch, and macaron soap. Subscribers only received the fabric tote, lipstick, and soap from the advertised 5.4 box. The remaining items people received were the smaller items from previous boxes like the CR hair mask duo and bobby pins.

Sept/Oct 5.5 box- not advertised, no one received a 5th box this year.

Nov/Dec 5.6 box- not advertised, no one received a 6th box this year.

Each subscriber varies, some report only receiving a half box for the entire year while a few report receiving 4 boxes (the 5.3 & 5.4 just arrived). The majority only received 2 boxes. Negative comments still being deleted on social media.

So disappointed (but not surprised)! My 5.4 came and only had the canvas tote, the lipstick, and the macaron soap. Everything else was filler: the ring that I already got in box 5.2, the christophe robin hair duo again (for the third time!), bobby pins (already got in 5.3), and honey and dipper (already got- can’t remember if it was 5.1 or 5.2). I agree with other posters who are fed up with the lies and cover ups of OP. I have been watching their facebook and instagram pages closely over the last few days and negative comments disappear within an hour or so.