NewBeauty TestTube July 2020 FULL SPOILERS!

So finally redeeming the code, but you have to pay for shipping?
The card says free shipping as well
How do we go about getting free shipping ?

the company will respond eventually, it took about a week for them to credit my 3.95. However, they will NOT let you redeem more than one code per address. I was hoping to because I bought two boxes, but was told I’d have to give it to someone else, it is strictly one per household.

@Ren, thank you SO much for taking the time to post the contents! That was a lot to write, and I do appreciate it. It sounds like it’s an amazing box and I’m happy for everyone who received it. Not knowing what was in it was killing me. I was so let down at missing out, but still wanted to know what was in it. I even chatted with new Beauty customer service this morning and she had no clue what I was even talking about.

So is nobody really going to post what they received? I’ve tried an online search and was even going to suffer through having to watch somebody’s unboxing on YouTube while they ramble on and struggle to read labels, but I can’t even find anything there. I wasn’t able to tune in to the event last night and I’m really curious. If no one will post here, can someone suggest where I can find somewhere the contents have been posted?

dr. brandt cool biotic
moroccanoil protect & prevent spray
amika nice cream cleansing cream
2x soon face masks
samples l’occitane gel to foam cleanser and comforting cream
footnanny dry buffer
eminence citrus & kale potent c + e serum
co bigelow hand sanitizer
brilliant beauty eyelash curler
sunday riles charcoal smoothie jelly body scrub
dr dennis gross meltaway cleanser
by terry hyaluranonic hydra-powder
giorgio armani lip maestro
grande cosmetics dewy lifted luminescent glow
doctor rogers restore healing balm
klorane dry shampoo (non aerosol)
daily concepts amethyst facial roller and tote bag
glytone hydra lipid UV mineral sunscreen
piper wai activated charcoal deodorant stick
doll 10 complexion enhancing palette

please, please, please will someone post what was in the box? The unboxing was tonight, so I don’t think it should be much of a spoiler at this point.

Are they really asking us to wait to unbox??? That is hard!!!

Got my box!!!!!!!! 🤗

7 pounds. Shipped 2 day fedex. $700 value for $99. 100 bucks of value a pound. This will be interesting.

Mine shipped today too! Will I be able to wait until the video unboxing? Nah.

me too, hope its a good one!!!

i watched, it was a tad boring!!! But i stayed to see if I won anything…I didn’t,LOL!!

@Joan – I ordered one as soon as I received the text last night! I’m not sure if it will be the same box because the first VIP box set of value of more than $700. Regardless, I was still excited to be able to purchase. Did anyone tune in to their live event last night? I was unable to due to poor reception on my phone where I was at the time. I really wanted to check it out though because they mentioned several giveaways.

On September 9?

So weird I didn’t get any message on email or text, other than telling me it was already sold-out. This is my one and only sub, so bummed. Anywho, It shouldn’t be a big deal – I’m just being a baby about it. LOL.

I signed up a month ago and got the text, I didn’t buy the box though, too much skincare to get through as it is, hopefully I won’t regret it🤞

That’s probably it. With all the terrible stuff happening these days, it should be the least of my worries. I’m just being a whiner – LOL.

They blocked my email to them regarding my order. So rude. (The nail polish)

Tried code today (July 13th) and it is still charging me for shipping. 😩

The promo card clearly states “Ships free of charge” but after using the code there is $3.95 fee for shipping.

Why are they charging for shipping??

It still charges me $3.95 for shipping too. I’ve tried logging back in to the account I made today and I’ve tried making a new account thinking that ‘starting over’ will help, but it won’t work for me.

There are two of us here that get the test tube, does that mean only one of us can get the nail polish?

I just tried code and it is charging me $3.95 for shipping, is that right??

I ordered the nail polish, paid the shipping and then contacted customer service. They’re refunding the $4. They said the system has some sort of glitch.

I feel so silly now!! I just realized that the July tube pictured is the same as the May tube! Gosh how quickly I forget, I just knew the one I got wasn’t what was pictured 😆. I wonder if everyone got different past tubes 🤔. Well they got some more of my money heehee

It is a beautiful tube, and like most everything I get that she wants will go to my 18 year old daughter 😆. I just like having the collection, I know first world problems right. So I ordered another one, for the daughter. We’ll see what tube I get 🤞

Testtube, could you please reach out to this company on behalf of all your customers in regards to this issue(I am getting the top coat free but being charge shipping fees despite “Free shipping” stated on coupon) Thank you so much in advance!

Stormi, I completely agree. A free nail polish is fantastic, but I have been completely de-motivated to pursue shopping from 10Free in the future. Thank you for reporting on your follow-up!

Since my emails to 10+ Free Chemistry kept bouncing back, I sent a message to them directly through their website about receiving only one of the two freebies. I received an email from a rep at the polish company today saying: “For all new customers, in order to receive Free Nail Polish promotion, you needed to spend a minimum of $18.00. If you had not met the minimum purchase, the free nail polish would not ship.”

This of course was in spite of the shopping cart, order confirmation, shipping confirmations, packing receipt all saying that two polishes were ordered & shipped for $0. I’m not going to pursue it since the TestTube offer really did only say one item and I’m not going to be greedy, but I think it illustrated that they’ve got a lot of work to do on their site’s backend, their fulfillment process and their Customer Service approach.

I received three nail polishes and a top coat for $18.00. Great price, but polish peels after only a day, so maybe not that great of a deal.

I received my nail polish order as well and had the same thing happen as others have said. I had ordered the top coat and a free polish and they only sent the top coat.

@Joybirdie . . . I am sorry to say that I just had the exact same thing happen!!! No problems ordering or getting charged for anything, a few confirmation emails. Package arrived, receipt says both products included – but only one was in box and unable to email site as getting bounce backs. I know I should be happy that I easily got the one offered freebie (and quickly), but it’s unfortunate that it turned out this way. At the least, I would have expected a generic auto-reply to my email that acknowledged that there was an issue.

@Stormi – it’s funny, on the card in the bag with the base coat, it says it’s only for Pep in Your Step, but in the included pamphlet it *does* say that the code will work on a nail color too! Kind of wish I’d known that before placing my order….

The code does not work.

I was able to order two polishes (Sand Dollar and Peonies) with the code on July 2. $0, no postage/shipping. Maybe I was just lucky.

@Stormi: Thanks for reporting that the same happened with your shipment. At least we know it was likely purposeful and not a fluke. I too am still happy I got 1 free polish. 🙂 (But that email blocking really bugs me.)

Stormi, I had the same as you — was able to order 2 colors and both were free because of their own website promotion if you start an account with them. However, my package came yesterday and it only had one polish in it. Even the packing slip listed the two that I chose. Then, when I went to email them about this, my email was blocked, as others have reported. I’m pretty astonished that this is how they choose to handle a situation.

So lucky! I just tried to redeem the code today and it’s charging $3.95 for shipping for the top coat. BUT I saw on their homepage a free polish with registration, so I registered…and NO freebie actually offered. 🙁

I got exactly this! I placed the order 2 days ago, it took the code and I just got cancellation message and tried to email but got blocked. I didn’t even get any other free polish on top like other Ladies did.

Hi Susan,

The offer is available, however it’s limited to one order per household. You’re more than welcome to call or email us if you require further assistance 🙂

I also emailed the company to have the order canceled and the email came back as ‘blocked’. I have tried from two different emails and had the same response. I will have to dispute the charge now.

The offer does not even work once for household.

Right, the offer is available! However it’s limited to one order per household 🙂

It just worked for me. Looks like it is fixed

Ladies, try the free polish code again. Mine didn’t work yesterday, but they must have fixed it because it worked today. I also got a free color polish along with the topcoat. Yay!!

Robyn, no I didn’t have to make an additional purchase. When I got on their site, I searched for the top coat that was listed on the card, added it to my cart, then I quickly created an account, entered the code which brought the order amount down to $0.00, entered my shipping info, and since the order was $0.00 I got a message stating that no card info was needed, so I didn’t enter any card info and just clicked to place my order. I immediately received a confirmation email, but it hasn’t shipped yet.

Not only did the code not work, it charged me after I tried to put the code in a second time. Totally pissed off that I got charged 18.00 when the code was supposed to work.

Mine won’t work either. 😢

Do you have to make a purchase for it to work?

Nope Just tried and it’s not working

Testtube reps are conveniently avoiding comments now

Not only did the coupon code not work for me, I got charged the $18.00 while I was trying to make the code work again. Super pissed and will be disputing the charge. Not cool.

Hi,

The offer is available, if the same problem persists, please don’t hesitate to call (888) 974-6042 to speak with a live representative who will be more than happy to further assist you 🙂

The 10chemistry gift code no longer works.. I just tried it and keep saying invalid code

Ok thank you

we got duplicate boxes and I agree. If anyone did like the vetiver though, it’s on sale at Sephora right now

I just tried mine. I actually quite like it and I am not a fan of patchouli either. To me it smells of Blackberries (but not overly sweet) and powder, as it were.

The vetiver has an initial note which smells like old perfume. I’ve smelled that before with vetiver scents. It goes away within a minute or two though. And the rest of the scent comes through. It is a very unisex scent.

That’s why I thought mine was used the same as you guys, its smells old ya know? Like a perfume you have had for a while. I saw the company was just purchased so maybe it’s been sitting? I wouldn’t buy this brand going by this smell. The other light ones sound better

While I usually like Vetiver, mine smelled rancid! It made me feel queasy.

Vetiver is the strongest scent. Very masculine on me.

I received this same combination in my tube. Vetiver, Poison Apple & only 1 package of 3 servings, which I assumed was what the amount we were supposed to get until I read comments. I wonder if the same packers forgot to put the 2nd one in a whole batch of our tubes?

I received my tube today (YAY!!!) and I got 2 sets 3 individual packets. I think you are missing your second set…

it comes in the box

I received the Rain fragrance from Commodity, which is light and pleasant for summer. I also received the color Phantom in the lipstick, which is such a dark purple!! I won’t be able to wear it, but it is a great box anyway. Really happy to open this box!

Hi Arden,

Yes, the July TestTube is still available 🙂

Is the July tube still available as advertised?