JourneeBox Grand Canyon Box Customization Open Now + Spoiler #7!

I am so excited to receive my first box. I do admit that I have had some difficulty figuring out exactly what to do about choices. I decided to just let Journey decide. At 80 Years confusion comes often and is also often ignored. Again I am excited this is my first subscription box.

I just tried to order from Canada but the shipping menu had no option but the US. It’s too bad because that candle is beautiful.

Is there a coupon code for a first time member? I was supposed to take a trip in an rv this Summer with the family. Grand Canyon was a scheduled stop. Had to cancel the trip due to sickness, and finances from missed work. I am taking the family to a local camp ground (in a tent toward end of of August) and want to surprise them with things I am trying to gather from places we were supposed to go. This box looks amazingly worth it, but budget is so tight right now. If anyone has a code to save some money I would appreciate it. Thank you.

what great service ! Due to demand more brown lariats have been added!! you can change your choice if you chose a different one because the brown wasn’t available. they sent an email to subscribers noting that w a link to change. I’d email them if you didn’t get their message and want to chance your color choice.

I am new to this subscription and the Grand Canyon box will be my first. So far, I am beyond impressed with CS and how hard the company is working to actually listen to its subscribers and adjust to give them what they want to the extent possible. We all need to recognize that this is a tough time to be a small business trying to get a stock of one thing from one place, another thing from another place, etc., all on time (the supply chain is still impacted in pretty much every industry). I was so disappointed when they announced the vase wasn’t going to be in the box, particularly because the lariat isn’t “me,” but I understood. Then they offered the option to get the vase for those of us who were disappointed – that’s really awesome IMHO. Yes, I will wait longer to get my box but that is my choice and one I’m fully comfortable with. Then people were disappointed that the brown lariat was sold out… so what did they do? Make arrangements to get more, and to give subscribers careful instructions on how to change up their customization if they wanted the brown lariat but couldn’t get it originally. There are other sub boxes (I won’t name names, lol) that have promised, for example, that every subscriber will get X, and then when they switched to every subscriber “may” get X and didn’t fulfill their initial promise, it was too bad, and CS wouldn’t even respond to an email about it, or if they did it was 2 weeks later with a response from a bot.

I’ve seen a lot of people raising concerns about the box, the lack of communication, etc. and yes, some of it is justified. But this is the only box I’ve seen bend over backwards to comb through the comments on various posts on MSA and respond to them, to strive to be more transparent when that was needed, and even further still to rework their plans to accommodate and make subscribers happy. That goes a long way with me, and so far I am super happy with this box, its theme, its contents, and with the people behind it and all their hard work. I’d much rather have a company have some hiccups and growing pains while weathering a global pandemic but learn and grow from it and bust their behinds to make sure subscribers are happy, than a company that just sends their subscribers whatever and has abysmal CS and clearly isn’t terribly concerned with customer happiness. So kudos to Kevia and her team for taking constructive (and frankly, sometimes not so constructive) criticism and striving to do better and better. I definitely make the right choice subscribing to this box and I look forward to all that it has to offer.

Ok, I will shut up now, lol.

So… I’m confused again! (haha!)

You get a choice of the vase or the lariat as option #3, but then everyone gets the hat and a lariat as well? So if you choose the lariat as an option you’ll get two and if you choose the vase you’ll still get a hat and a lariat (but not your choice of color)? Or if you choose the vase will you just be getting a plain hat?

The Journee Box is just such a special subscription. The owner is amazing and customer service is bar none, Hands down the best quarterly subscription box.

I love the hat and vase! I’ve been looking for an aesthetically pleasing hat that has a little more sun protection than the ones I already own so this box was an easy yes. The terra cotta adds a touch of warmth to the vase while the white backdrop will let whatever blooms are placed inside sing. The candle is gorgeous and will get repurposed after I burn it. The wipes are a thoughtful touch and will definitely get used. The earrings are not for me, I only wear smaller studs, but I like the style and how the colors evoke the Grand Canyon. Those will be passed on to a friend. I’m very impressed with the curation and love that all the items actually match the theme. Can’t wait to receive my box!

Unfortunately I found out that Kevia is undergoing a major website redesign, so they’re having some issues. When I went to go to customize, it said that I have no current subscriptions even though I am annual with another few boxes left. I called their customer service and they handled swiftly and were very helpful. They probably have the best customer service I’ve ever worked with.

Although I didn’t miss out on the brown lariat, so that was disappointing, so I went with the vase, knowing it’ll hold up my box another month. But the vase matches my decor so perfectly I had to get it.

Based on the selection mail last night,I mistakenly thought that if you chose the vase, it would ship after you received your box. Glad I read this post and saw otherwise. I just changed my selection to the blue lariat. Would have chosen the brown if it hadn’t sold out, but all the colors are beautiful.

I chose the Cloud Grey Bottle, Brown Lariat & Rust Cliff Face Earrings. Excited for tomorrow’s annual spoiler. I hope everyone has a blessed evening! Journee on peeps!!!

What is the extra item for annual subscribers?

I chose Pink Lemonade water bottle, River Rapids earrings, and pink suede lariat. These colors and styles are very different from my usual neutral, minimalist taste, and that’s what’s fun about subscription boxes to me.

Considering adding Slate Gray water bottle, Rust Cliff Face earrings, and vase when add-ons are offered, if they’re available. Those are more typical of what I buy for myself and my home. (In fact, I own a similar vase and love it – so neutral and versatile. I might wait in hopes that the Kevia Grand Canyon vase might be for sale in the store in September.)

I made my selections at around 9:45 am eastern time this morning and the brown lariat was still in the drop-down menu. Maybe it comes and goes, because a few people posted that it was sold out last night. (or just maybe, if I’d chosen it, it would’ve said “sold out” at that point??)

That candle is gorgeous! I wonder how big it is?

Looking forward to that pretty box of wipes. I hope those might be for sale in the store later, too.

another great box!!!. though i’m disappointed that the vase is a choice item. I wasn’t expecting that. But I definitely want the lariat. it would be nice if the vase is also offered as an add-on. Though I’m not sure I want to delay getting my box. Hmmm…

I waited all day for the customization email yesterday. It finally came at 2132, but I did not see it until this morning at 0600. Of course the only one item that I wanted to customize specifically was sold out already. Bad job Keevia

This looks like a really great box!