Macy’s October 2020 Beauty Box Update

I did get the Jo Malone box so excited for but my candle was missing, favorite fragrance. It took an hour with customer service to resolve, they only wanted me to send it back, of course I told them I knew they had no inventory left to replace it, which they finally admitted. I got a $5 gift certificate for credit but had to buy the candle on Ebay for $18. Not a good value this time. Don’t see spoilers for November up and it’s 10/26, what’s up?

Hello everyone, do we ever know in advance what will be in the Macy’s Beauty Box for the upcoming month? Are spoilers sent out by MSA?

Thanks

Please, what is the email for customer service? Thanks

UPS insist they delivered to my post office even though tracking says it didn’t. My post office says they don’t have it even though it should have arrived October 5. I am pissed to say the least, Macy’s gave me a credit as box is sold out.

Oh Macy’s… I love this sub, but the jo Malone box arrived with broken with glass everywhere 🙁
We waited so long for this ray of light. Disturbing. I’ve Never had a broken perfume sample from Macy’s before. Another 2020 fail. Par for the course I guess.

When I opened my box, tiny bits of glass shards flew out of the tissue paper and landed all over me and my couch. I contacted Macy’s and was told Sorry, but due to Macy’s policy we can not issue a replacement box.

That’s it. Sorry.

I did not expect a full replacement box to be issued, nor a full refund. A little bit of compassion maybe? IDK, but surely not Sorry I can’t help you. What if the whole box was damaged? I’m expected to be ok with paying for damaged items?

Mine arrived yesterday, but didn’t open until today after reading the comments and being quite alarmed.

The candle was very nicely wrapped in magenta paper. The colognes, cream, and sample were extremely well-wrapped separately in magenta paper. The mini bag was wrapped in clear plastic. Everything was in excellent shape. I’m extremely happy after reading the comments. I’m usually the one that winds up with a missing bag, lost in transit that never arrives, or a broken item that’s out of stock.

My $5 Off discount card was attached to the item descriptions booklet, in case anyone hasn’t found it but has the booklet.

I was happy to receive mine and everything arrived in good condition, thankfully. I found the candle to be very disappointing. The first day I burned it for 9 1/2 hours straight…and no scent. The second day I finished the candle, maybe 5 hours, I didn’t keep track of the total time, but there was some scent the second day, but it wasn’t pleasant (to me). The hand and body wash had a nice scent but was very impractical for me to try to use it out of such a small capped bottle, so I just added it to a pump bottle of liquid hand soap that was close to running out. The English Pear and Freesia just smelled straight up like a single note rose perfume. It also disappeared on me. The scent would be gone within 20-45 minutes. The Blackberry and Bay mini came across as a powder scent with a hint of citrus. It was ok. The Peony and Blush Suede ended up being my favorite of the three “sprays”. I haven’t tried the body cream yet. I’m really curious about everyone else’s scent experiences from this box. Again, I was really happy to get the chance to try it, but I guess I expected to be wowed a bit more.

Mine arrived with one of the bottles shattered. I called customer service and asked for a replacement but instead I received an email with a shipping label. Do they want me to send back shattered glass? I still have it sitting in my office because it smells so good.

This box sucks for people like me who are scent sensitive. I can’t use anything in this box 🙁

I received my Jo Malone box today, the outer box was a little banged up, but all the products were in perfect condition. If you’re like me and wanted just this box, the deadline to cancel for November is tomorrow, 10/10.

Hi! Curious about spoilers for the November box. Has anyone seen anything about this yet? (Tomorrow is the cut-off to cancel and not get the November box.) Thanks!!

My Macy’s Jo Malone box arrived today. Everything arrived unbroken. Amazing variety of scents. So pleased!

My box was shipped on Sept. 25th and it still isn’t here 🙁

My box came today as well. The tiny sample of Blackberry and Bay was shattered and I am still feeling like there are tiny glass slivers on my hands. Otherwise, the scents are lovely and more complex than I expected.

My package came intact and is quite a lovely wee bunch of items. So I swapped my wee candle, cream and hand wash and am keeping the wonderful smelling perfumes that spray (because I love). It was a good investment and I’m thrilled with the beige bag that looks big enough to be an eyeglass bag! Quite happy!

Got mine today. Nothing broken, although candle wasn’t wrapped at all. So very happy with everything. I am a long time subscriber. Never cancelling.

My Jo Malone Macy’s box arrived today. Surprisingly intact. It was all put in a bigger Macy’s box separately and banging around loose. Some pink tissue paper, but it was a miracle it all arrived intact

I forgot to also mention I also got a 5 dollars off coupon from any purchase on Macys. The bag it also tiny size but cute to use as a coin bag or for small take along stuff.

I received my box today and everything was intact good and nothing broken. Very tiny cute sized samples. The Blush and Suede perfume smells amazing. No wonder its expensive. Going to use sparsely.

Just got my Macy’s box today. Everything was intact and not broken. Upon opening it it smelled delicious, I figured something leaked. Nope all good! Mine did come with pink tissue paper.

I received my box yesterday, and the small tester cologne (blackberry and bay) and the English Pear and Freesia cologne were shattered. The package smelled amazing :0, and I just knew something had been broken. They are giving me Macy’s credit I believe, but I’m bummed they are completely out, and they cannot replace the items.

I got mine today and the candle was melted everywhere. Such a bummer I love that scent and was so excited for it.

Got my box today. Agree, bag is tiny but good for small things like hair clippies, q-tips, flosser sticks, contact lens case n tiny wetting solution, etc. In other words, things from the bottom of your handbag.
The candle and cream fragrances are barely noticeable but the sprays are strong enough.
Signed up just to get this collection and happy with it.

Received mine today, everything was intact even though the candle wasn’t wrapped at all!

Haven’t tried everything yet, but really love the Peony & Blush Suede cologne. With all the other perfume I have this size bottle will last me forever!

Wish the coupon was $10 instead of $5, but considering that it covers Black Friday can’t really complain too much. 😊