BoxyLuxe December 2020 Spoiler!

They did change the formula recently. I haven’t tried it yet, so I can’t tell you if that’s what it is or not. I’d do some research, but don’t freak out yet. It could be the new formula has an ingredient you are allergic to.

I signed up for the wait list for luxe when I forst joined in September and they bumped me on to luxe within a couple days so I got it right that month with no real wait. You shouldn’t have an issue if you sign up now. They won’t charge you until you get added to the list and they bill for it (Dec 1st if you get moved to the luxe subscription before then)

I’m basically *positive* that if you sign up now (of some time this month), you’ll be good to get it!

You will lose lux. You have to be base to get Luxe unfortunately. 🙁

Girlll!…You have NO idea! (Or unfortunately, you DO actually have an idea😞…)
I know this is gonna end up being looong, but read the similar BS I’ve also been through!…
I’ve been a member for just about the same time as you & also get all 3 levels of boxes (Wait a sec…ARE YOU ME?..AM I YOU?🙀🤯😂), & I INSANELY SPENT NEARLY $700 (& NO, that # is sadly NOT a typo!) on ummm…I think that was MAY’S Pop-up, & received soooo many busted & expired products! Not to mention, I had quite a few missing products!🤨🤬
Then there were a few boxes (including a Luxe or 2!🤔 THAT EVEN NEVER SHOWED UP…& oh yeah, they finally responded about them!…w/that particular issue, I get their BS automated response TELLING ME TO CHECK IF A F*CKING NEIGHBOR HAD MY BOX! w/no follow-up, & Then nothing when I wrote back telling them how I don’t even have neighbors! (Which I basically don’t…there’s just ONE other house on my block) @BOXYCHARM REALLY HAS SOME BALLS, HUH?!? I’ve never heard of such a thing! & Esp not with a comp of their size!

I emailed them numerous times, & also sent DM’s & commented on their posts (on MULTIPLE social media platforms) ONLY to *MAYBE* get the same BS, generic, automated response, & then just crickets after that crap!
Never in my life have I spent SO much $$$, & had SUCH awful CS experiences!
& My dumb ass spends HUNDREDS of dollars each & every month just on my boxes w/them!…many of which, have busted/missing products, & at least 1/2 of the time I don’t my choice items!🤬
I came to the conclusion a while back, that they count on us giving up (&/or forgetting after so long!) on getting help from them, so they make out! Bc I DID give up on quite a few problems after wasting my time on contacting them SO many times, and never getting a response (after like a freakin’ YEAR+!!!).
Oh, & I’m stuck with like $300+ in charms on my main acct.
It’’s all so very SAD/FRUSTRATING/INFURIATING!…Especially when we’re LOYAL, LONG-TERM SUBSCRIBERS/CUSTOMERS!!!

My friend tho, like never has a prob w/their CS when she writes, & I’m always SHOCKED about it! Not only does she get a timely response, but she also gets the products she contacts them about!
I feel like she prob thinks I’m lying about all the issues I have, & then never getting any kind of response/help from them.
Wtf are we to do?!? (Except put them on blast w/our DISGUSTING experiences on all of their social media, for potential subscribers & all to see how f*cked up they are!)
I’D LIKE TO CANCEL BC OF ALL THIS ABSURD, UNFORGIVABLE BS…BUT THEN THE DREADED STRUGGLE OF “FOMO” KICKS IN, & STOPS ME FROM DOING SO!🤦🏻‍♀️😬😩

YESSSS. Have not been a sub for that long but I have emailed recently even this week and they replied with “this email is not monitored”. I just had a question but can not figure out my charms either. I have a ton but can’t seem to apply them and always get an error when I try. Cust service is the key to ANY business. Big or small. 🙂

BillieJoe

Yes I had a Boxyluxe not get delivered to me last time. Tracking said it was delivered but my security cameras showed that the Fed X truck never came to my house that day and Boxy didn’t want to replace it. Fed X admitted they dropped it at the wrong street but said the people would not give it back and they weren’t going to do anything.

Same! My skin reacted to one of their moisturizers. I love it but had to stop due to the fact it broke me out. 🙁

Most of their products contain high concentrations of essential oils, to name a few: citrus oils like grapefruit, lemon, orange (among other citrus), lavender. And most of them have fragrance which means they have alcohol in it. Even when your skin is not sensitive, essential oils over sensitize your skin causing redness, itchiness, bumps, rashes, etc. Try going one by one instead of putting lot of their products at once. I’ve heard of people that never had an issue but with time that can happen to anyone!! It happened to me!! I wouldn’t read the ingredients list and I would apply whatever thing I received in subscription boxes, after what I did to my skin NEVER AGAIN

Subscribe in early November, so you don’t miss the choice window for the Luxe box

Yes, you have to sign up to the base box in order to get the luxe box. 🙂

Edina, yes Sunday Riley got caught due to a leaked email (I read it and it gave very specific instructions on how to make reviews and not have them flagged, concealing IP address, etc). I found it super shady, but then I read that a whole LOT of companies do this. It’s just that SR got caught. It makes me definitely reconsider the glowing 5 star reviews when I read up on a product on Sephora.

Yes, employees did when her brand first launched. I guess she was trying to get her brand noticed. Shady? A little, but you can’t deny she had great skincare formulations

My most disliked SR as well. Can’t get past that dreadful scent.

Tee Hee hee autocorrects to lactic acidosis 🙂 must be in medicine

On Facebook Yosef said every luxe box would get it!