Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Looking for the latest spoiler for this box? Find it here:
Macy's Beauty Box is a monthly subscription box that delivers five deluxe beauty samples, one bonus item, and a collectible cosmetics bag for only $15 a month — yes, you read that right!
What's in the Box?
Scrunchies
Sutra Mini Curling Iron
NYX Butter Gloss
Smashbox Photo Finish Primer
Tarte Tarteist Lash Paint Mascara
Belif The True Cream Aqua Bomb
Miss Dior Blooming Bouquet EDT
Dior Sauvage EDP
Subscribers will get five deluxe items on delivery day plus a $5 gift card good at Macy's — so if you fall in love with one of the samples, you can always buy the full-sized version for a little less!
Each month you will receive five deluxe beauty samples, one bonus item, and other beauty-related products. You'll also receive a $5 off $20+ beauty coupon exclusively for Beauty Box subscribers, available for use online and in-store.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
Join the Conversation
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.
This was a great box. I was amazed the the little curling wand was so easy to use. That there was worth the pric, but of course I loved the rest too.I love this box!
Reply
Ruby
Why is this box no longer reviewed?
Reply
Ruby
Received my December box and it’s missing the primer. So sick of missing items every month. I have subscribed since the Jo Malone box and had intended to cancel this month after so much frustration. Unfortunately I missed the cut off to cancel the January box.
Reply
Rose Rose
I got my beauty box today and I got every thing,,, I am happy thanks macy I love my beauty box.
Reply
Maureen
Another Christmas miracle, I just recieved my December Macy’s Box and everything was in it. What can I say, very happy. I was hoping but not expecting. Thank you much MSA for giving box subscribers a voice.
Reply
springgrl
I just received my box and all it had in it was the curling iron! Anyone else have this problem?
Reply
Stacey Eddy
Can you please make a deluxe beauty box? Where maybe you can get the mini spray perfumes and maybe a quad pallet? I love the minis but Jan will be my first box. I was subscribed to boxy charm premium but it was $40 a month and it had almost All no name brand stuff and to me it wasn’t worth it. When they had the ABH takeover I was loving it but every month afterwards I just kept getting disappointed
Reply
Marie
You’ll probably need to leave this feedback on the Macy’s site. MSA isn’t responsible for this box.
Reply
Barbara
Any spoilers for the January box yet?
Reply
Irene
The January box is on the Macy’s website.
Reply
Nat
Usually come out last Friday of the month. December was the exception
Reply
Susan
I just got an email notification that my Macy’s box is in transit!
Reply
Anita f
Mine too! Should be arriving by Friday!
Reply
Ruby
They were incredibly rude & unhelpful via FB messenger, but I finally got charged today!
Reply
Tina
I finally got charged today and an email saying my box is being processed.
Reply
Nat
Got charged today and got thank you for your order email
Reply
Lily
I was very happy with the YSL box.
Was charged for my Dec. box a few days ago, not unusual for sub boxes this time of year.
BUT, today I received an email that said my box had been cancelled because of ” a stock issue”!
Did anyone else get an email that their entire box had just been cancelled out of the blue?
Thanks for any help.
Reply
Debbie
I got the same message–cancelled due to out of stock.
Was charged on 12/10, then cancelled 1/12.
Today, I was notified that I was charged and it shipped!
No wonder Macy’s is closing!
Reply
Aidan
Yes, the same thing happened to me! I was annoyed that they charged so late in the month, but this is getting ridiculous!
Reply
Coco1
I cancelled this box a year ago bc it was a hot mess when Macy’s resumed it after a long Covid hiatus. I see it’s still a mess, a year later. I’m not sure why Macy’s bothers with their beauty box program- they can’t handle it worth a darn.
Reply
LR
I’ve been subbed to Macy’s since Jo Malone box. My deliveries have been good so far. I haven’t received a cancellation …yet.
Reply
Rose Rose
Hey Every body,,, just want you all to know I called customer service and I spoke to a very nice guy,,, he told me they is an issue and they are aware of the issue and are working to fix it,,, so every body please be patient,, as soon as it’s fixed they will let us know and we will be getting our December beauty boxes,, take care.
Reply
Nurse
I’ve been subscribed to this box for a long time, and I was not charged for Dec, and of course haven’t received this box. I emailed Macy’s CS, and dealing with them is like beating my head against a wall! I have never, ever had a good experience with their CS. Once last year, my husband even tried because I always get frustrated. By the time he was done with them, he was furious. I don’t know what kind of people they employee, but they’re consistently bad. They’re rude and ineffective. If it wasn’t for this box, I wouldn’t give them any business at all.
Reply
Jenna
I just got charged on Friday for this box – which is VERY late!
Reply
Nurse
Just a quick follow-up. For the past 2 hours, I’ve been discussing the missing Dec beauty box with Macy’s through email. After explaining the issue to them repeatedly, this was their final decision,
“I have reviewed your concern and would like to request you to kindly manage these subscriptions from your end”
I swear, they are the worst CS I have ever dealt with! I’m a nurse, and I can’t imagine ever treating people this way!
Reply
Vi
I subscribed to this box on November 4 and it indicated I would get the November box. Here it is almost the middle of December and I have not gotten a box at all. When I called just like another person said the person that answered the phone seemed like she did not even know they had a beauty box. I was told that my box was on its way. That was a couple of weeks ago. This is ridiculous why charge someone in November and not send them a box in that same month?
Reply
Chris
I got my November box, but they subbed out one of the YSL perfumes with a mini mascara, which was not nearly as good. I wanted to use the mini perfume as a stocking stuffer for my niece! And I haven’t been billed for the December box or received any notice of it shipping.
Reply
AMA
I didn’t get the deluxe perfume sample wither. I chatted with Macy’s and they refunded the amount for the box.
Jenna
The charges usually hit at the end of the month before for me. I just got charged for the December box on Friday, which is really late.
Reply
Rhonda
I got charged on the 10th, got an order email confirmation. Then today, an email saying they are out of stock. What? So over this sub box.
Kristin
I subbed about 6 months ago and still on wait list.
Reply
Michele
Did anyone find out if and when the December box will be sent and were you billed yet?
Reply
Ruby
I have been subscribed for several years and it looks like I’m no longer subscribed even though I have never cancelled! I could not find a way to chat with customer service from my account page so I sent a message on FB messenger. This is their response: At this time, none of our subscribers have received the December Beauty Box and customers have not been charged. This is being investigated and we will update you when we have more information. Thank you for your patience.
Reply
Amy S
I’ve been a Macy’s Beauty Box subscriber since the very first box. I was not billed this month, have heard nothing about it and when I look at my account page there is no indication I am subscribed. When I click “Subscriptions” it takes me to the beauty box signup page. I emailed customer service and got a semi-literate response telling me to call a number that is for some kind of protection plan. This is absolutely totally nuts.
Reply
Amy S
I have follow-up and it’s just as ridiculous! All of a sudden on the 10th I got an email that my December Beauty Box was ordered and my credit card was charged. Then on the 11th I got ANOTHER one, different order number! I wrote back and said I don’t want two, please cancel one of them. Well they are BOTH cancelled and CS says they are out of stock. I give up.
HELEN
Same thing here, AmyS. I literally spent 48 minutes with 4 different customer service reps. The last one was stateside and was amazed at the runaround. And she was in the CREDIT DEPT, not even Beauty Box. Great box, great price, but terrible website and sloppy customer service for Beauty Box. And still don’t know if I’m even subscribed.
Heather
This box is a hot mess. I finally got into my account to try and check the billing (for those stuck in that annoying broken loop, try a different browser), and this is what it says: “Subscription Date: 11/04/2021. Estimated billing date for January box is between 12/25/2020 – 01/04/2021”. I signed up last month, but they plan to bill me for the next box…a year ago?
Reply
Chris
Same!
Reply
Vi
Same😤
Reply
Jenna
Same here!
Reply
Heather
I’m so confused. I was billed when I signed up for the December box, over a month ago. Still no word on when that box will ship. And no spoilers for January. I want to know what’s in the January box so I can cancel in time if its no good…
Reply
Annie S.
I don’t think that Macy’s reveals the spoilers until after the box for the month ships. You may not be able to sign up for the January box by the time spoilers are released- you will be billed for February’s box.
At least that’s the way it used to be. Apparently Macy’s has been having problems……….
Reply
Stephanie Whitman
Yeah I agree! That’s how they usually do it I mean up until now anyways it’s been like that. So whenever you sign up you will not get that month you’re going to get the following month if they’re always a month ahead of themselve. I don’t know why. And if there’s any mishaps with your billing or anything like that even if it’s their fault you might not get the box at all because that happened to me. They made a mistake with my billing and when I called them to see what was going on they said “oh it was a glitch in our system we apologiz.” they went ahead and billed my card then. only to come back and say sorry we’re sold out of that box so you’re going to have to wait till next month and then refunded my money.😳 So yeah and they’re really having issues my account is now showing billing for January as well and I haven’t been billed for December’s box yeah. I called last night to find out if they’re even having a December’s box. And was on hold a total of 2 hours and didn’t get any answers. The lady at the end pretended like she couldn’t hear me and hung up. It’s very disappointing because December usually is one of the best boxes of the year.
Heather
I thought that used to be the case, but they released full December spoilers the first week of November, so I was hoping they had gotten their act together and were on a better schedule. I’m more irritated that it’s been a month since I was billed, and there is no word of when the box will ship, and no confirmation of when the next box will be billed. The info on their site is all very wrong.
Michele
I have not been billed for December box either.
Reply
Annette
Has anyone been billed for Dec yet? I see the last date for billing was 6 Dec and I haven’t been billed yet but I have been signed up???
Reply
Irene
I have not been billed for December yet either. I can’t help but wonder since Macy’s is closing a lot of stores if this box is on its way out?
Reply
C Christine
I have been since August and no boxes. They bill me, then cancel it but yet my Subscription is Active. I can’t get anyone to help literally no one. If you have contact let me know pls. Thank you
Reply
mandi
The email is [email protected]. I think you’re better off calling though, and chat is available but hard to find sometimes.
Michele
I have not been billed either for December box and it still shows I am subscribed. Their customer service department is worthless.
Reply
Stephanie
I agree. Called last night was on hold a total of 2 hours 1 hour with the music and 1 hour with the agent. 99.9% of the Macy’s workers don’t even know that Macy’s has a beauty box LOL the lady I spoke too sure didn’t. She was messaging someone I could hear typing I guess emailing the department or what have you and then she pretended to not be able to hear me and say I have to go now I can’t hear you I’m going to have to assist in the next customer in the queue and hung up on me yeah definitely not helpful.
Kro
Same! I was freaking out thinking i was accidentally unsubbed or something after 4 year. Maybe there is a delay. I sure hope that is all it is. It does say I’m still subscribed so
Reply
Stephanie
I haven’t seen any billing for my box yet either. I was wondering the same thing? Isn’t the billing date over by now I mean I know it’s between a certain date and a certain date I thought that was the last day?
Reply
C Christine
I’m having the same issues and I can’t get any help from anyone. Not 1 person can tell me they keep saying we’re don’t deal in that department.
Reply
Stephanie
Same! Go figure on the hottest month of the year right? LOL but not really 😠
Lisa B
I miss the Macy’s reviews! This is one of my favorite boxes and I like reading what others think of the products. Please bring back the review!
Reply
Ruby
Why is MSA no longer reviewing the Macy’s box? So disappointing!
Reply
Amy S
Since there is no post at all, neither spoiler nor review, for the November Macy’s beauty box I have to post this question here: Does anybody know what the red YSL Rouge Volupté lipstick color is called? It doesn’t say, and the label on the bottom of the lipstick is so tiny I can’t really read it even with a magnifying glass -but I don’t think it says the color name anyway. (I assume they send samples in the hope that we will repurchase — how can you buy more of something if you don’t know what it is?)
Reply
JoJoB
It’s number 45 which is called Rogue Tuxedo! I love it too and already purchased the full size when YSL had a BOGO sale last month. It’s such a beautiful color. Macy’s is my favorite box and this is the best product they have ever introduced me to! I hope they get this months box figured out because I haven’t been charged yet either and I’ve been a subscriber for over a year.
Reply
Stephanie Whitman
Oh my gosh I thought I was the only one. I was unboxing it on my channel and I couldn’t not read it. So I held it up to the camera hoping someone would be able to zoom in when they watch the video. I’m going to give it another go if I find out I’ll let you know 😳😉
Reply
JoJoB.
It’s number 45 which is called Rogue Tuxedo. I love it! It stains my lips so that even once the red wears off my lips are still a gorgeous deep pink color. If you sign up for YSL emails they have BOGO on this line of lipsticks fairly often if you are interested in purchasing the full size. 🙂
Barbara
They included the product web Id in the brochure, it’s 2775315 and the color for this one is Corail Dolman. Hope this helps!!
Reply
Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.