JourneeBox Riviera Maya 2021 Full Spoilers

I am so angry! I canceled my subscription back in August. I still had a box due but just wanted to be done with it. Well guess what showed up today? A package from Kevia. I looked back at the account and they charged me for an annual subscription in January!! I am furious. I have sent emails with the included cancellation, but now I have to deal with this. Ugh. If anyone is interested in this subscription, please stay away!!!

My box arrived Wednesday night. After absolutely loving the sustainability box, then thinking Kyoto was nice (except for the expired mochi), this one is fine. Not amazing, not horrible.
A question, though: they promised a gift in your next box if you did a reward on this site. Did anyone get one? I didn’t.

Ok here’s my two cents: the blanket is fine since it’s not scratchy like the ones I remember getting in Mexico but that’s a long time ago so maybe they’re better now. It’s soft and large and it’s perfect for my couch for my two little dogs to lay on. The tote was snatched up by my 10 yr old granddaughter so I can’t comment too much. She loved the colors (indigo) and put her doll and clothes in it. The molinillo seems pretty legit. My granddaughters were super excited to try the hot chocolate recipe (with the dark chocolate) so that one’s a hit. It’s big but will fit in my utensil holder fine.
My daughter snagged the earrings. I was wearing them and they just happen to be a style we both like but they’re long and she’s taller with a longer neck so, I took them off and she loves them. They aren’t like fine jewelry, surely made in China, but cool if they’re your style. The necklace seems a bit cheap to me. However my 12 yr old granddaughter fell in love and I think it’s perfect for a girl her age. So all in all everything will be used in our family (dogs too!) but definitely not my favorite box and angee’s review is, I’m sorry, pretty ludicrous.

I finally received my box too. Like the other comment, the products are not really my cup of tea but JB refused to let me cancel or skip which is odd because I signed up half a year or so ago for the England box. The Nottingham one.

Chocolate is chocolate and not much to comment about that. Forgot to look at the expiration date.

The blanket is a good size. It’s the same size as the Sundream ones I have which are recycled material Mexican blankets as well. Not really my aesthetic, pattern wise so I guess I use it in my car for my dog to lay one. I’ve been to Mexico half a dozen times and these are the exact ones they sell in the souvenir shops for 10.

The mask is huge. Not really my style to wear a pattern so I’ll give this to a work colleague. Also, as the other comment mentioned, would have been good a year ago. The only time I wear a mask now is at Doctors appointments.

The tote is beyond cheap looking and smaller then expected. JB said it would hold a towel and all this stuff but I can’t see it. Seems like it would rip easily. Not quality at all. Probably will gift to my 12 year old niece.

The one item that was a quality piece was the molinillo. I thought all pieces from this box would be of this quality but unfortunately not. It’s a lot bigger then expected and it takes a lot of room in my drawer. It’s a beautiful piece but a bit unpractical as I don’t make cocoa and would use a normal whisk instead.

Sorry, not sorry but the necklace looks and feels cheap. It’s definitely from China. Doesn’t have the “made in Mexico 925” printed on it. Will gift this.

All in all, not my aesthetic and the quality doesn’t seem to be there. I have since cancelled as a seasonal.

My box arrived today. I am much more a cool-weather, neutral-color type of person so Riviera Maya isn’t my dream destination, but I think what arrived is worth the price paid. The molinillo is much larger than expected, and the blanket also large and quite nice. The mask would have been good to have a year ago, but I suppose I can keep it as a souvenir of the pandemic era. The tote is the only thing that feels a bit cheap/mass-produced to me.

For those wondering about country of origin, here’s what my labels say:

Mask — Mexico
Molinillo — Mexico
Chocolate — Mexico
Blanket — Mexico
Tote — China
Jewelry — None indicated

Overall, not a bad box, and I would probably be more excited about it if it hadn’t taken so long to arrive.

I finally got my shipping confirmation today. I’ll be back to tell you all what I think. I’m in California so it should arrive soon from Oregon.

I received my box today — oh my goodness!!! I’m in love!

The blanket is easily my favorite item. It’s quite large, thick, warm and lusciously heavy, and absolutely gorgeous!!! I’m wrapped in it currently and SO cozy.

The mask is lovely and thick yet breathable, and oh so pretty.

The earrings and necklace are even more beautiful in person — the sundial on the necklace is soft yet stunning.

I haven’t tried the chocolate yet but I’m going to do so, with the molinillo! The molinillo was the biggest surprise of all — I had no idea how huge this would be, and looked up a couple of videos on how to use this to make Mexican hot chocolate on the stove. Going to enjoy this experience this weekend with my four year old!!

The tote is so beautiful and soft — I think not intended for loads that may be TOO heavy, but will accommodate endless uses.

This has been my favorite box from JourneeBox so far. I genuinely feel a sense of being transported, and this has been the most unique and well thought out sub box I’ve received in a long time.

So grateful for the refreshing transparency provided by Journeebox in the last email, which simply makes me appreciate this gorgeous box and all the incredible artisan work and extreme dedication by all involved for this production. So SO happy about this gorgeously curated box!!!

I received email today, Friday, tried to make selections. The blanket and the tote show out of stock for all colors. What is up with that?

I got the customization email but it’s not working properly…tote and blanket selections are saying sold out.

Did anyone get the promised customization email today (18Feb)?

I hope the chocolate does not come at or after its expiration date like the mochi.

These blankets are available at any tourist trap in Cancun for ten dollars. There’s your value. You’re welcome.

I love Journee Box, however, I never received a pair of earrings I ordered over a year ago. I let them know and I have been ignored. They are usually very responsive. Their customer service is usually exemplary. I really hope they do not shut down, they have the best boxes.

Not to add to the complaints, but I just realized I have 2 boxes left, sadly. Since I first ordered the Summer 2019 box, they have only sent 2 boxes PER YEAR, which started before the pandemic began. I would really like to just be done with this company now.

It’s sad to see so many people hating on this sub. I get that shipments have been delayed (more COVID fallout), that their CS has been unresponsive but these items seem true to theme and at least thoughtfully curated. I love the knit bag, would wear the mask (over my KN95), and devour the chocolate. The necklace doesn’t appeal to me but I could gift it. The only thing that feels useless is the wooden chocolate whipper because it’s *so* specific and only people with massive kitchens and more storage than they know what to do with would want something like that taking up space but that’s my personal opinion.

This particular curation may not be to everyone’s taste and people are frustrated with delays in receiving prior boxes but it doesn’t hurt to be kind. To each her/his/their own, I guess. 🙂

I have 2 boxes left on my annual and will not renew. I skipped Japan and would skip this one but I just want to get something before they go out of business which is looking likely. I’m trying to stay positive and hope that we all actually get this box soon.

I think the tote and masks are cute and I will always eat chocolate! I am often not incredibly excited when I see spoilers from this box but then I end up loving the products and using them every day!

The fifth spoiler has been announced which is a colorful tote bag. Looks nice.

I used the chat function to get a refund. If anyone wants to go the refund route, that’s what worked for me.

I just skipped this box. I used the online chat on the Kevia website since I can’t get an email reply. I think it worked

Has Kevia/Journeebox closed or gone bankrupt? They aren’t responding to emails, and have been completely silent. Does anyone know?

Has this company closed? They’ve always been very good about responding quickly to questions on their site, but I’ve contacted Journeebox customer service and have had no reply. I just emailed them again, requesting a refund for several reasons, and I’m really hoping for some resolution. I’d hate to go the chargeback route. Whatever is happening, it’s very disappointing!

@JB CUSTOMER SERVICE, I have emailed twice to skip this box and received no response. How do we successfully connect with you?

This whole mood is a face palm.

I’ve subbed to this since the changeover, but this box just isn’t for me. I don’t have use for a wooden chocolate mixer baton, I don’t like face masks, and I don’t care for the jewelry at all. How do we skip a box? Even though they’re nearly a year behind right now because I paid for an annual sub in November 2020 so I hate putting it off.