If it helps this is the email I just received from Luxor Box :
We have some exciting changes happening over the next few months, and we want you to be the first to know.
The first Luxor Box shipped in Spring 2015. In 2018 we implemented a plan to make your experience more streamlined and simplified, but we’ve identified some areas where we can still enhance the experience we provide, and that has us really excited about what we’re about to share!
Starting in summer 2019, Luxor Box will become a Quarterly Box.
That’s right! Luxor Box will ship every 3 months, with a total of four exclusive luxury boxes each year, starting July 2019. Our boxes will ship in July, October, January, and April.
Now that March boxes have shipped, the next box will be the July box.
Why the change?
We want to give each member the attention they deserve by providing a world-class experience combined with the most sought-after luxury goods we can provide.
What does this mean for my pre-paid boxes?
ALL of your remaining boxes will be fulfilled as planned, but it will be on the new shipping schedule.
For example, if you have 2 shipments remaining after March, they will be sent in July and October (instead of May and July).
If you’ve already received all the boxes from your Gilt voucher, you’ll have the option to start a new subscription when the site opens for new members this summer. You will not be auto-subscribed to the new plan.
You have to wait a little bit longer between your boxes, but you get a lot more value!
After your Gilt voucher has been fulfilled, you can re-subscribe to the new membership if you would like to. The new membership will be $175 quarterly, and each box will have a retail value of $400+!
What to expect from us
As we work through this transition, here’s what you can expect from us:
Full transparency. We will be clear with details regarding recurring billing and when you’ll be charged for your seasonal box. All of your financial data is secure through our payment processors.
Clear communication. We’ll keep you updated on our progress, giving you a behind-the-scenes look at what we’re doing.
Customer service. Our team is prepared to answer your questions and assist with any account changes you need to make.
Partner with us
We want your input! We will be asking for your thoughts and opinions a few times this summer, and we greatly appreciate your input. Our goal is to provide you with a world-class experience, but we can’t do that without your feedback. We strive to make sure your next box is always better than your last. Stay tuned for these emails!
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