Haverdash Reviews

I love Haverdash. I always have something to wear and their "return notify" feature totally cuts down on wait time between boxes. I'll never shop again (unless I buy something from my box... which I'll admit, I have done! The dress was too cute to return.)

I have been using Haverdash for around two months now. The first box I received had a damaged item in it and customer service was very helpful and offered my $10 off my next month. This was very generous but immediately brought my wearable items down to 2. After wearing the items I clicked notify return and then sent me items back. It was a full week before I received my next box. This box ships from Ohio (I live in NJ) and I kind of thought that was a pretty long time to wait. I used to have RTR unlimited and I guess I was spoiled by the 2-3 day turn around. My next few packages were hit or miss and I very rarely got items I prioritized which made things a little difficult if I had an event or something and wanted an item particularly for that (I was still coming off of the RTR mentality). After a month I decided I wasn't going to proceed, nothing really wowed me and the overall lag time seemed like a lot. When trying to cancel customer service sells you hard to stay and offered me a good deal to stay another month, so I did. Now I am in my second month and I learned you are supposed to hit return notify immediately when you get your package. I have done that and my next package has taken well over a week to get to me and the package being sent has three sweaters in it and two of them are almost identical, same color and style. I will most likely cancel after this month and I am less than impressed with Haverdash. Maybe my expectations were too high from RTR but I am willing to pay more for higher quality items and faster turnaround.

I'll start off by saying I use a few similar sites, with no problems. I signed up back in March, 2021- as I liked the concept and the initial few products I was shown. A deeper dive (after signing up) showed a mid level of designers (Vince Camuto, etc..). that I just don't wear. I searched for a way to cancel, couldn't find anything, and so I sent off a quick email to customer support. After not thinking about it until a charge hit my account just recently- and I'm told that I need to call to cancel. I did so immediately, but that did not prompt a $60 refund... So, that's $60 ripped up for nothing. What a waste. I cannot believe that they refused to even work with me. The service was never used! Ex. I was interested in jackets- only 13 jackets were available as options- on the whole site! Very little variety. Just not a great site at all... Lots of kinks to work out.

Haverdash isn’t worth the money. It says $59 unlimited but they deliberately take 4-5 days to return a box. So the most you can get is 2 per month, if that. I’ve been waiting on a box to shop for 4 days since they revived it. It hasn’t even shipped. When I contacted them, I got a lengthy nonsense response. Here’s the email. Basically if I want to pay more I can get better service. Otherwise, you get treated how we want to treat you. From Haverdash- I'd like to share that your next box automatically starts processing as soon as the garments are return notified/purchased/received physically at the warehouse unless your At-Home is at double the plan. Having said that, your next shipment was subsequently triggered on November 03, 2019, upon return notifying your At-Home items. That being said, your next box is expected to ship out shortly. We typically have a 2-3 day processing time prior to shipment. However, at times, if the items are readily available at the warehouse, they are shipped within 24 hours. Otherwise, it may take up to 3 days. Similarly, USPS may take up to 4 business days to deliver a box but in most of the cases, they are able to deliver much earlier. It’s now 11/7 and nothing has been sent. I just cancelled. Don’t waste your money or time.