Trunk Club Reviews

I have tried other stylist clubs with great success but my stylist at Trunk Club ignored everything I said. I am a plus size curvy figure, and I detailed the fit and size and shapes I do best with. I sent over a Pinterest board. I gave more specific feedback online after the first suggestions. Despite all this, my stylist suggested boxy, unstructured loose shirts and dresses--the most unflattering on an hour-glass shape. She also suggested skinny jeans and denim with holes in it when I requested with boot or straight leg and dresses, all suitable for work. I wrote to Trunk Club requesting a new stylist, only to get a message saying I needed to work with my stylist longer. Cancelled.

I tried to give my stylist very specific guidelines. E.g., I have an hourglass figure. Best jeans are straight leg, boot cut or boyfriend. Prefer V-neck tops, or wraps or peplum. Want some style in my very casual, work at home life. And color. The trunk? two pairs of jeans, both skinny. HUGE sweaters with big turtle necks. Boxy shirts and jackets (one made me look like the Michelin Man). A scarf that was supposed to be styled like an infinity scarf. But the material was so thick, and it was almost as wide as it was long, so there was no way it was going to wrap around my neck twice (which isn't the best look for an hourglass gal who looks best in V necks, anyway). Everything was either denim (even on shirt was denim), black or grey. I guess my stylist was styling for herself rather than for me. I cancelled.

I never ordered from this company after speaking with the stylist I was pretty much told I couldn't aff the box and should go back to the dept store if I wanted a reasonable price.

Awful stylist. Don’t bother with this service. I sent my ‘stylist’ multiple images of what I actually wanted off their website and requested she build outfits around the dress i picked, 2 pairs of pants and I also gave additional instructions about no spaghetti straps etc. I specifically said ‘please build me a complete outfit off of these items’ - again from Nordstrom- not just random pictures. And this girl sent me NOTHING i asked for. When I asked about the specific items, she told me they were not available, which wasn’t true because I bought them myself online later that day. On top of that, she also gave me spaghetti straps. If they can’t get this right, I don’t need them styling for me. NEXT.

I was VERY disappointed in this service. I signed up on Seotember 21st. My stylist, Michelle seemed stuck on having me physically come to the Clubhouse (an hour away in my city) rather than work electronically. So much for convenience. After sharing my needs, on October 10th, I was told that I could not expect a Trunk until Thanksgiving. I cancelled.

Never made it to the stage of ordering. The stylist was quite uppity. When she asked what I do and I mentioned that I work from home and am a PhD student, she kind of insinuated I couldn't afford the stuff and would let me know "if we decide to include lower-priced items in the future." What? WOW! I think it should be left up to ME if I could afford the contents or not! I told her I had no interest, thanks. Whether or not I could afford it was irrelevant at that point - I no longer wanted to try.

I've used other clothing subscription services and know you need to give things some time so a stylist can get to know you a bit. I was very detailed about what I like/don't like, and when I saw the first trunk online I thought we were off to a good start. Sadly, when I received the items, all of the pants were far too long (I went to great length explaining how short my legs are), one of the jackets was almost big enough for my husband to wear, and a dress that was about 2 sizes too big. I kept one jacket, provided very detailed feedback, and ordered a second trunk. I was told my stylist was on leave and they suggested a new stylist, whose trunk just didn't excite me, and I was ambivalent about going with a new stylist when we had only just gotten started, so I declined the trunk. Original stylist comes back from leave, and sends me a trunk to preview -- it had essentially NOTHING in it that was even close to my style or color preferences. For example: a VERY short red shift dress (I was explicit that I don't wear red, and who wears something like that to work?); a similar royal blue VERY short shift dress; a lemon-lime top with bell sleeves (again, a color I would never ever wear, and I specifically said NO BELL SLEEVES); etc. All of this after saying I like classic styling, neutral colors, etc. It was like the stylist just hit "auto-select". I declined the trunk and now I'm done with this service.

I loved my stylist. She even helped me with styling clothes that i already had. The only problem was things were really really expensive. $88.00 for a skirt! They only get their items from Nordstrum which I do not like that store. So if you like high priced clothing from Nordstrum then this box is for you.

No complaints about working with my stylist - she's been awesome. Very responsive and helpful. The clothes are pricey (for me - still in the $50-$100 range), but the quality is great and it's fun to try new things I wouldn't necessarily pick for myself.

I really wanted to like Trunk Club. I enjoyed my first trunk and kept two pieces, but when I discussed a second trunk with my stylist, she was so rude. It took her 5 days to send my trunk preview, and only then after I sent a reminder. It felt like she threw it together with zero thought or effort. It didn't match my style at all. I told her that, and she threw together another half-assed trunk. I told her I was all set. Trunk Club offered to hook me up with a new stylist, but I'm on the fence. It doesn't seem worth it when I can just buy and return whatever I want to try straight from Nordstrom's site.